Sean Karkoska | Page 56

as always, everything i hoped for and more I've been buying and servicing vehicles at Del since 1984 and currently have 4 Toyota in the family. That is the best recommendation of all. The fir I've been buying and servicing vehicles at Del since 1984 and currently have 4 Toyota in the family. That is the best recommendation of all. The first.couple times I compared deals at other dealers but Del has always offered the best deal and the best service even as the staff changed over the years. I seldom have to ask a question because everything has been thought of resolved and arranged. I especially appreciate the relationship 'I've had with salesman Steve Heinz More

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What a relief! When I decided to consider a used Toyota for my next vehicle, I contacted the dealer nearest my home via on-line chat and explained the specific year, When I decided to consider a used Toyota for my next vehicle, I contacted the dealer nearest my home via on-line chat and explained the specific year, model, and trim line I wanted to test drive, with the over-all goal of test driving several different makes/models and making a purchase in the next 6 months or so. I was asked to make an appointment to come in to the dealer as soon as possible, no mention of whether they had the vehicle in which I was interested in inventory. Noticing this glaring omission, I asked "You don't have that model in stock, do you? Or you would have said so." The dealership called and emailed repeatedly over the next week, always pushing for me to come in NOW. I finally managed to get off their call list and email list, and vowed I would never do business with them. Skip forward, and I tried several other vehicles over 2 months or so. I still wanted to drive a Toyota Venza, so I searched on the Toyota website for other dealers in the vicinity, then searched their inventories for Venzas. Finding one listed at Del Toyota, I called to ask if it was still available. Erin in the on-line sales department told me that it was, and I made arrangements to go in for a test drive at no specific time on Saturday "just come in when it's convenient." When I arrived in the late morning, I was met outside by Connor Christman, and I asked for Erin. Connor seated me by his desk and went to find Erin while offering me a cup of coffee or tea. He came back with Erin in a very few minutes, After saying hello, she indicated Connor would handle the test drive and demo. I described my plan to Connor, who was not fazed by the possibility of providing a test drive and possibly not closing a sale any time soon, if at all. We went for a drive while he described the merits of Toyotas in general, the Venza, and this particular specimen in particular. I went home planning to continue my test drives (there was at least one more model on my not-so-short list). As I went about the rest of my day, I found myself thinking, instead, about how much I liked the Venza and how it fit exactly what I was looking for. I pondered how I could free-up funds now, as opposed to 6 months from now, to make the purchase. I called Connor back near the end of their Saturday business hours and explained I wanted the Venza, with a trade-in and cash deal to be completed on Monday, assuming we could come to an agreeable number. We did. The closing and paperwork went quickly (thank you, Sean), after which Angel connected my i-phone to the car's infotainment system and walked me through the basics. Without her assist, I would probably have waited until at least the weekend to try it, and would likely have struggled (I'm no technocrat). So I am very grateful for her help. I was able to drive home using the on-board navigation system rather than my old Garmin. This was as nearly painless a car purchase as I have ever experienced (there is always some pain in parting with a trusty old car and hard-earned cash). I would, and will, recommend Del Toyota, Erin, Connor, Sean and Angel to anyone I know who is looking to buy a car. More

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Fantastic experience from start to finish! I contacted Del Toyota in Thorndale, PA on a Friday morning to inquire about a 2018 Tacoma TRD Pro I had my eye on. The Internet Manager Nikki Dougher I contacted Del Toyota in Thorndale, PA on a Friday morning to inquire about a 2018 Tacoma TRD Pro I had my eye on. The Internet Manager Nikki Dougherty fielded my questions expertly and then connected me with my salesperson Steve Heinze. Steve answered my additional questions, we talked numbers (with Patrick), and I was seated in my new truck that same day! Quickest, most hassle-free truck buying experience ever, - less than 3 hours time spent and I'm driving the truck I wanted for the price I budgeted! I would recommend Steve to anyone looking for a straightforward car buying experience. Very friendly, knowledgeable and down to earth. Special thanks to their finance team (Sean) and delivery team (Angel) for their thoroughness in wrapping up the deal, - making sure everything agreed upon was provided. I will be looking to replace my daughter's Jeep sometime soon and I will no doubt be calling Del for that purchase as well! Great, great experience. More

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Very good I had a great deal going over Del Toyota. With the help of Miguel Pichardo I was able to drive out with a fantastic car. Everyone was very kind and pr I had a great deal going over Del Toyota. With the help of Miguel Pichardo I was able to drive out with a fantastic car. Everyone was very kind and profecional More

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Proffesionalism from start to finish From the initial quote I received from Tara Robinson, to the tech and warranty walk through by Angel Lewis, my entire experience was as easy going as From the initial quote I received from Tara Robinson, to the tech and warranty walk through by Angel Lewis, my entire experience was as easy going as possible. I will recommend Del and Miguel Pichardo to anyone looking for a vehicle, and will absolutely be returning to them for all my future needs. More

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Good customer service, knowledgeable about the vehicles The staff was very friendly and accommodating. They service was relatively quick despite a high volume of customers during the time inwas thete. I w The staff was very friendly and accommodating. They service was relatively quick despite a high volume of customers during the time inwas thete. I would definitely recommend them to a friend to buy a vehicle. More

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New purchase Nice service. The team was easy to work with and was able to accomadte our request. Finance and delivery of the vehicle was a plea sent experience. Nice service. The team was easy to work with and was able to accomadte our request. Finance and delivery of the vehicle was a plea sent experience. More

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Great Experience Professional, stress free and competent during the entire purchase and delivery process. Highly recommend patronizing these folks! Sales staff were pa Professional, stress free and competent during the entire purchase and delivery process. Highly recommend patronizing these folks! Sales staff were patient and friendly, without being pushy. More

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2011 Nissan rogue Ty so much angel, jim, sean and Monica Never had a more relaxing and wonderful experience getting a new car can't thank you guys enough Ty so much angel, jim, sean and Monica Never had a more relaxing and wonderful experience getting a new car can't thank you guys enough More

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Everyone was very friendly and helpful Everyone was friendly and helpful, Did not have to wait long for the paperwork to be finished. Was shown in detailed all about the vehicle. Everyone was friendly and helpful, Did not have to wait long for the paperwork to be finished. Was shown in detailed all about the vehicle. More

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