Sean Kim

I’m extremely disappointed with my recent experience at this Hyundai dealership. When I bought my vehicle, I was promised lifetime free oil changes, which was a major factor in my decision to purchase from this Hyundai dealership. When I bought my vehicle, I was promised lifetime free oil changes, which was a major factor in my decision to purchase from them. On my last visit, I was told the dealership is under new ownership and they are no longer honoring that agreement—without any prior notice. I was charged $91 for an oil change I had every reason to believe was covered. What’s worse, I reached out multiple times via voicemail, email, and the customer feedback survey—and never received a response. This lack of communication and failure to stand by previous commitments shows a serious lack of integrity and customer service. If you’re considering doing business here, I’d recommend getting everything in writing and being prepared for the dealership to go back on their word. I will be filing a complaint with the BBB as well. More

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Sean handled my situation in a very professional manner. He is personable and a definite asset to your dealership He is personable and a definite asset to your dealership More

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Excellent service department, I always service my car there Sean is our service advisor, he is always helpful. there Sean is our service advisor, he is always helpful. More

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This was an exceptionally smooth purchase process, other than a bit of confusion when our original rep left on what the status of our request was. No blame to the dealership at all; it appears the former s than a bit of confusion when our original rep left on what the status of our request was. No blame to the dealership at all; it appears the former sales rep did a lousy job of transferring information over. The people we worked most directly with on our purchase are not listed on the form below, but I would give them both 5 stars. More

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Wonderful experience. Very professional and knowledgeable. I was quite impressed with the whole experience. Thankyou Very professional and knowledgeable. I was quite impressed with the whole experience. Thankyou More

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