Sean Opersteny | Page 2

I would like to highlight few positive things and few area for improvement. Positive: 1. Nice ambience. 2. Supportive front desk. 3. Great discussion with Christopher Mireles and Sean Opersteny. Th area for improvement. Positive: 1. Nice ambience. 2. Supportive front desk. 3. Great discussion with Christopher Mireles and Sean Opersteny. They were very supportive. Area for improvement: 1. I was disappointed with price numbers as website was showing completely different numbers. I felt few hidden charges were there which were not expected. I did not want to go with 'Total financed aftermarkets' but that was made mandatory which was $3995. There is no place to attach anything here, but I can personally provide that if someone will reach out. 2. It took almost 5.5 hrs for whole process including wait time. More

by nir_shahus Verified Customer Verified Customer

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Very friendly and were willing to work in getting me a car. Super sweet sales rep too car. Super sweet sales rep too More

by jenniferrayburn28 Verified Customer Verified Customer

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Very friendly staff. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. More

by rmperez005 Verified Customer Verified Customer

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Fantastic staff. Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next veh Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next vehicle purchase. More

by Bruner,Stephen Verified Customer Verified Customer

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Typical sales tactics. Asked the the $1000 cash back financing incentive and was told my vehicle did not qualify- well that was a flat out lie because it was in the deal w Asked the the $1000 cash back financing incentive and was told my vehicle did not qualify- well that was a flat out lie because it was in the deal when we went to financing. This type of dishonesty is what people remember from a dealership. More

by THESMITHSIX Verified Customer Verified Customer

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Couldn’t ask for a better salesman. He was polite and answered all the questions we had. Definitely recommend him for anything and everything. He was polite and answered all the questions we had. Definitely recommend him for anything and everything. More

by kaceymccoy330 Verified Customer Verified Customer

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I can’t get a response back from Sales manager regarding my emails. Not impressed. my emails. Not impressed. More

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The atención was great and service as well . I will recomend this institution to all my friends and family I will recomend this institution to all my friends and family More

by paul.pagan2010 Verified Customer Verified Customer

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Great customer service by maria I couldn’t ask for anybody else she did a great job. anybody else she did a great job. More

by diadela.47 Verified Customer Verified Customer

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Sean was great, straightforward and to the point. Didn’t give us the normal salesman runaround. Big Star however doesn’t really seem to care if you buy a vehicle from them or not. Tried lowballed us Didn’t give us the normal salesman runaround. Big Star however doesn’t really seem to care if you buy a vehicle from them or not. Tried lowballed us on the trade in and absolutely refused to negotiate on the end price of the new vehicle. Hope Big Star holds on to Sean as a salesman, he definitely is the reason we stayed and purchased the car. More

by PJK1978 Verified Customer Verified Customer

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