Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 45

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
510 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.7

510 Reviews

Write a Review

510 Reviews of Sean Preston

April 01, 2019

Dealership Rating
Employee Rating

Oil change service Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. F More

by Romeo Concepcion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2019

Dealership Rating
Employee Rating

Service department rocks! The service and sales department goes out of their way to assist their customers! The donuts are fresh and the coffee is hot!! What else can I say? More

by Babyfishmouth422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock , Teresa Caso, Troy Dewater, Tom Grabbit, Geoff Yeager, Chanin Yescas

March 27, 2019

Dealership Rating
Employee Rating

Awesome service Great employees. Receptionist cashiers service people. Parts department and sales. Awesome employees. Love the snack bar. Food is great. I would recom More

by yescha6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gonzales, Tom Grabbit, Michael Hachey, Jose Martinez, Stephanie Santiago, Chanin Yescas

March 25, 2019

Dealership Rating
Employee Rating

Pleasant! I had My car in for service and Sean Preston took very good care of me. He was very friendly knowledgeable and courteous! Sean's the best! More

by ABELNLULI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2019

Dealership Rating
Employee Rating

One amazing dealership. One amazing dealership! Best customer service from sales to service! The only place to buy and maintaine a vehicle! Not to mention selection. They hav More

by THEWENGERTS2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Michael Wengert, Eddie Gonzalez , Sonny Asaad, Teresa Caso, Joe Garrido, July Puzon, Geoff Yeager

March 09, 2019

Dealership Rating
Employee Rating

Horrible !!!! Horrible customer service! First of all I had received a call to bring my vehicle in because they finally received the seat belt. My seat belt has not More

by ERICKMEDINAJIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 12, 2019

Toyota of Lancaster responded

Hi Erick, We're sorry we were unable to inform you that the part was in when we ordered it initially on 12/28/2018. We left multiple messages on two different phone numbers. The part was returned. We ordered it again on 2/23/2019. We called and again left messages but we were unable to speak with you. We offered you a rental to drive while we fixed the belt as this was a serious safety issue but you declined. When you came in on 3/5/2019 without an appointment at 3:47 and demanded we fix it, we pulled a technician from another job to get it done (that's who he went and spoke to on your behalf). We are grateful for your business and hope to see you again in our service drive. We are glad that the issue has been resolved and wish you safe and happy driving! Toyota of Lancaster

March 09, 2019

Dealership Rating
Employee Rating

Ultimate professionals Excellent service. Fast, efficient & very friendly. They treat you like family and work with you to try and accommodate your needs wether your staying More

by TREEC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gonzales, Tom Grabbit, Steve Guevara, Michael Hachey, Jose Martinez, Trey McClure, Stephanie Santiago, Chanin Yescas

March 06, 2019

Dealership Rating
Employee Rating

Great service and workmanship Sean is very professional and always provided great customer service. The repair works are always done right and Sean always keep me posted while the More

by Hstreets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2019

Dealership Rating
Employee Rating

Service Dept. Sean Preston is Awesome Sean Preston is a great service advisor. Pays attention to details, listens to the customer, and because I had to wait for my car he had it done quick More

by shelsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 18, 2019

Dealership Rating
Employee Rating

Service Brought in the vehicle for service and Sean Preston was great to deal with as he did not try up sell any additional services for the vehicle that were More

by Ojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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