Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 45

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
507 Reviews

Dealership Experience

21 yrs

Industry Experience

32 yrs, 2 mos

Languages Spoken

English English

4.7

507 Reviews

Write a Review

507 Reviews of Sean Preston

March 25, 2019

Dealership Rating
Employee Rating

Pleasant! I had My car in for service and Sean Preston took very good care of me. He was very friendly knowledgeable and courteous! Sean's the best! More

by ABELNLULI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2019

Dealership Rating
Employee Rating

One amazing dealership. One amazing dealership! Best customer service from sales to service! The only place to buy and maintaine a vehicle! Not to mention selection. They hav More

by THEWENGERTS2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Michael Wengert, Eddie Gonzalez , Sonny Asaad, Teresa Caso, Joe Garrido, July Puzon, Geoff Yeager

March 09, 2019

Dealership Rating
Employee Rating

Horrible !!!! Horrible customer service! First of all I had received a call to bring my vehicle in because they finally received the seat belt. My seat belt has not More

by ERICKMEDINAJIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 12, 2019

Toyota of Lancaster responded

Hi Erick, We're sorry we were unable to inform you that the part was in when we ordered it initially on 12/28/2018. We left multiple messages on two different phone numbers. The part was returned. We ordered it again on 2/23/2019. We called and again left messages but we were unable to speak with you. We offered you a rental to drive while we fixed the belt as this was a serious safety issue but you declined. When you came in on 3/5/2019 without an appointment at 3:47 and demanded we fix it, we pulled a technician from another job to get it done (that's who he went and spoke to on your behalf). We are grateful for your business and hope to see you again in our service drive. We are glad that the issue has been resolved and wish you safe and happy driving! Toyota of Lancaster

March 09, 2019

Dealership Rating
Employee Rating

Ultimate professionals Excellent service. Fast, efficient & very friendly. They treat you like family and work with you to try and accommodate your needs wether your staying More

by TREEC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gonzales, Tom Grabbit, Steve Guevara, Michael Hachey, Jose Martinez, Trey McClure, Stephanie Santiago, Chanin Yescas

March 06, 2019

Dealership Rating
Employee Rating

Great service and workmanship Sean is very professional and always provided great customer service. The repair works are always done right and Sean always keep me posted while the More

by Hstreets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2019

Dealership Rating
Employee Rating

Service Dept. Sean Preston is Awesome Sean Preston is a great service advisor. Pays attention to details, listens to the customer, and because I had to wait for my car he had it done quick More

by shelsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 18, 2019

Dealership Rating
Employee Rating

Service Brought in the vehicle for service and Sean Preston was great to deal with as he did not try up sell any additional services for the vehicle that were More

by Ojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 18, 2019

Dealership Rating
Employee Rating

Same Good Service Experience I purchased my vehicle here and have all my car's service needs fulfilled here. They are always, and I mean ALWAYS, kind and considerate. To date, my More

by dorothy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: From the person who helps set appointments, to the greeters in the service area, van drivers and the ladies who took payment for the job, EVERY ONE OF THEM WERE GREAT!

February 15, 2019

Dealership Rating
Employee Rating

Service just so so! Had a great service guy that we always used to get(on purpose), was told he is no longer there. Gave another guy a shot, the whole experience was far More

by SBURTON122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I can't remember the ladies name that checked us in, she was great. Very polite, fast and attentive.

February 11, 2019

Dealership Rating
Employee Rating

Toyota"s A+ Service Sean always takes good care of me and my car!! Fast Friendly Service with great emphasis on detail. Toyota always stands by their work and presents th More

by JAPELINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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