Dealership Experience
21 yrs, 1 mo
Industry Experience
32 yrs, 3 mos
Languages Spoken
English
510 Reviews
Write a Review510 Reviews of Sean Preston
May 10, 2019
Great service team From last 6 years dealing with Sean great person highly recommended. I wish sales team can learn something from Sean about customer service experience From last 6 years dealing with Sean great person highly recommended. I wish sales team can learn something from Sean about customer service experience service More
May 06, 2019
Outstanding The service I received was outstanding, my service rep was friendly and professional. Everyone seemed happy to be working there, I will definitely con The service I received was outstanding, my service rep was friendly and professional. Everyone seemed happy to be working there, I will definitely continue to service there! More
Other Employees Tagged: Joey Gonzales, Tom Grabbit, Jose Martinez, Stephanie Santiago, Chanin Yescas
May 05, 2019
No one was trying to sell me something more. Came in for oil change and normal maintaines. Was advised what needed to be done for maintenance before the work was done as well as the cost. Had the Came in for oil change and normal maintaines. Was advised what needed to be done for maintenance before the work was done as well as the cost. Had the work done. More
May 02, 2019
First class customer service. I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, no pressure or hard sells. More
April 20, 2019
Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean Preston was particularly helpful throughout the process. More
April 15, 2019
Not happy at all When I purchased my vehicle it wasn’t even clean. Now 3 months later I need to get brakes done. Also I brought my car back complaining about the a/c I When I purchased my vehicle it wasn’t even clean. Now 3 months later I need to get brakes done. Also I brought my car back complaining about the a/c I was told nothing was wrong with it. In the daytime it doesn’t blow out cold air. Cold air only comes out at night. Weeks after buying my car I had to buy windshield wipers. I will never do business with this place again More
Other Employees Tagged: Eddie Alvarez
April 15, 2019
First service I hit my first five thousand mile service which was just a tire rotation, top off fluids and inspection, the greeter and service advisor were great. S I hit my first five thousand mile service which was just a tire rotation, top off fluids and inspection, the greeter and service advisor were great. Speedy service as well. More
Other Employees Tagged: Kiara Santos
April 14, 2019
Excellent customer service I have been a customer at Toyota of Lancaster for the past 7 years. Sean has been my service consultant from day one. His service to me has been nothi I have been a customer at Toyota of Lancaster for the past 7 years. Sean has been my service consultant from day one. His service to me has been nothing less than excellent. More
April 12, 2019
Awesome!!!! My experience with Toyota of Lancaster Service has been and continues to be great. I couldn't ask for a better team of employees working together to g My experience with Toyota of Lancaster Service has been and continues to be great. I couldn't ask for a better team of employees working together to get the job done. More
April 06, 2019
The service dept. Rocks!!! I went to get an alarm put into my truck after purchasing it the previous weekend and they washed and detailed it for me. I'm pretty sure Sean was the I went to get an alarm put into my truck after purchasing it the previous weekend and they washed and detailed it for me. I'm pretty sure Sean was the name of my contact. Anyway, Toyota is the best. More
Other Employees Tagged: Teresa Caso

