Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 44

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
507 Reviews

Dealership Experience

21 yrs

Industry Experience

32 yrs, 2 mos

Languages Spoken

English English

4.7

507 Reviews

Write a Review

507 Reviews of Sean Preston

May 02, 2019

Dealership Rating
Employee Rating

First class customer service. I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, More

by THETRAX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 20, 2019

Dealership Rating
Employee Rating

Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean More

by JIMBIETSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2019

Dealership Rating

Not happy at all When I purchased my vehicle it wasn’t even clean. Now 3 months later I need to get brakes done. Also I brought my car back complaining about the a/c I More

by TASHAHEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eddie Alvarez

Apr 16, 2019

Toyota of Lancaster responded

HI TASHAHEN23, We went over the brakes on your last service to keep you updated on the health of your vehicle. We understand your frustration after your recent purchase, however, we believe the method of vehicle operation is the cause of the current repairs needed. 15,000 + miles in a span of a couple months is a more probable culprit. We have examined your service history and cannot find a past service regarding a problem with the A/C. If you would like to speak with our customer relations manager, Teresa Caso, she can be reached M-F at 661-948-0731. We thank you for the feedback and look forward to speaking with you to help ameliorate your frustration. Toyota of Lancaster

April 15, 2019

Dealership Rating
Employee Rating

First service I hit my first five thousand mile service which was just a tire rotation, top off fluids and inspection, the greeter and service advisor were great. S More

by Ebenavides7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

April 14, 2019

Dealership Rating
Employee Rating

Excellent customer service I have been a customer at Toyota of Lancaster for the past 7 years. Sean has been my service consultant from day one. His service to me has been nothi More

by TOM110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 12, 2019

Dealership Rating
Employee Rating

Awesome!!!! My experience with Toyota of Lancaster Service has been and continues to be great. I couldn't ask for a better team of employees working together to g More

by MCNAUGHTONSANTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 06, 2019

Dealership Rating
Employee Rating

The service dept. Rocks!!! I went to get an alarm put into my truck after purchasing it the previous weekend and they washed and detailed it for me. I'm pretty sure Sean was the More

by WJPORTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Caso

April 01, 2019

Dealership Rating
Employee Rating

Oil change service Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. F More

by Romeo Concepcion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2019

Dealership Rating
Employee Rating

Service department rocks! The service and sales department goes out of their way to assist their customers! The donuts are fresh and the coffee is hot!! What else can I say? More

by Babyfishmouth422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock , Teresa Caso, Troy Dewater, Tom Grabbit, Geoff Yeager, Chanin Yescas

March 27, 2019

Dealership Rating
Employee Rating

Awesome service Great employees. Receptionist cashiers service people. Parts department and sales. Awesome employees. Love the snack bar. Food is great. I would recom More

by yescha6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gonzales, Tom Grabbit, Michael Hachey, Jose Martinez, Stephanie Santiago, Chanin Yescas

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