Sean Roberts | Page 7

Great time Whenever it comes down to me buying another car i will definitely be back. Working with sean was super quick and easy, helped me surprise my wife with Whenever it comes down to me buying another car i will definitely be back. Working with sean was super quick and easy, helped me surprise my wife with a 2018 subaru crosstrek with the adventure package and we love it! More

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Great customer service! This is the first time I purchased a Subaru. Sean was very knowledgeable about the car, very professional and attentive to details. This is by far the This is the first time I purchased a Subaru. Sean was very knowledgeable about the car, very professional and attentive to details. This is by far the best car buying experience I’ve had. Would highly recommend them. More

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Clearly a winner Got a “best offer” price from a Dallas dealer before shopping at Subaru of Grapevine. They gave a significantly better offer on both the trade-in and Got a “best offer” price from a Dallas dealer before shopping at Subaru of Grapevine. They gave a significantly better offer on both the trade-in and the new Outback. All amenities were the same. Excellent experience with Sean, my sales guy! No pressure, just good, straightforward communication. I’ve bought plenty of cars through the years, and this group is tops! More

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Had so much fun I want to go back! Such a great experience! Sean really listened to what I wanted in a car and suggested I drive the Crosstrek, even though I had come in thinking the F Such a great experience! Sean really listened to what I wanted in a car and suggested I drive the Crosstrek, even though I had come in thinking the Forester was the model I was interested in. He was super knowledgeable about the product and spent an lot of time on the test drive making sure I experienced all the features. Their pricing was great- no haggle and less than any other Subaru dealer in the area (at least online). Freddie in the finance department was great too - good financing options and no pressure to buy extended warranties, etc. I liked everyone so much, I seriously wanted to go visit them the next day and tell them about my first day with my new Subaru! More

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Accommodating There wasn't any pressure at all. Negotiations were very reasonable and non-confrontational. Joey was our original sales person, but he was helping a There wasn't any pressure at all. Negotiations were very reasonable and non-confrontational. Joey was our original sales person, but he was helping a customer when we got there and set us up with Sean. Sean was courteous, patient, and very attentive. Joey even checked back in to congratulate us on the purchase. I couldn't be happier with the service. More

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Great Experience Had an awesome experience with Grapevine Subaru. Everyone was extremely nice and knowledgeable. Specifically Sean my salesmen was not pushy and gave m Had an awesome experience with Grapevine Subaru. Everyone was extremely nice and knowledgeable. Specifically Sean my salesmen was not pushy and gave me space when needed. Awesome experience! More

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First Subaru Me and my wife bought our first Subaru from five star Subaru. We loved having Sean as our salesman. He was very very helpful in finding the forester w Me and my wife bought our first Subaru from five star Subaru. We loved having Sean as our salesman. He was very very helpful in finding the forester we were looking for. Was very up front on all the things that buying a car can have. Warranty, the dealership, being a fellow Subaru owner him self. Will highly recommend anybody look for a new or used car to see him. Everyone else at Five Star Subaru are very nice and great people with an great atmosphere. More

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Not the Best - Not the Worst - Overall "ok" For starters - for one reason or another - I'm flipping vehicles approx. every 18months - so - I've run the gambit of dealers in the greater Grapevine For starters - for one reason or another - I'm flipping vehicles approx. every 18months - so - I've run the gambit of dealers in the greater Grapevine area - Five Star Subaru - on average are good - not great - but good. The sales person I worked with was fairly diligent in his overall customer service - as was the rest of the staff. There wasn't any outstanding or noteworthy exception to my vehicle transaction - I traded a mint & I mean mint 2015 Ford F-150 towards a Crosstrek Premium & received a fair trade - after a wee bit of discussion & comparison + sticking to my budget - we agreed on the overall transaction. The vehicle delivery process wasn't difficult & pretty normal compared to other dealerships I've worked with - so - yes - Five Star is a decent dealership - nothing underhanded - or slimy - or etc - but to absolutely rant & rave this was the best "outstanding" dealership experience in my life - sorry - can't say that - oh - I've also purchased new vehicles in Australia & Canada - thus - I have international dealership experience & again - wrapping it all up & in closing - Five Star are "decent" - but - nothing a professional experience shouldn't be when your laying down $30k+ - there should always be a level of professionalism - thus my 4 star rating - good solid dealership - yes - outstanding - or a "wow" transaction - uhm ... no ... More

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The greatest customer service ever!!! If I could I would rate Five Star Subaru 10 stars!!! I love the atmosphere there! I’ve never been to a car dealership that I felt so welcoming and a If I could I would rate Five Star Subaru 10 stars!!! I love the atmosphere there! I’ve never been to a car dealership that I felt so welcoming and a part of. Sean Roberts who is amazing help me get the car I wanted and thank him and everyone so much who helped! I am so blessed and happy to be apart of the Five Stars Subaru Family!!! More

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Pleasant Buying Experience I worked with Sean and initially reached out out of curiosity. Decided to go in to check out their stock and liked the offers they had. Nabbed a gorge I worked with Sean and initially reached out out of curiosity. Decided to go in to check out their stock and liked the offers they had. Nabbed a gorgeous Impreza for my wife. Got the tint taken care of while finishing up the paperwork and drove away in a few hours. Highly recommend More

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