"The sales people there are scammers and lie to Subaru..."
The sales people there are scammers and lie to Subaru employees telling us that the 500 maintenance package covers the tire and rim repair. I went in there trying to sell them my Subaru ascent to get another lease and the management tried to hustle me and asked me to give them 1000 dollars and they would buy out the lease. I told them I didn’t have it so they asked me for 500 cash then I told them I would go somewhere else and they insisted I sell to them and didn’t have to give any money down
"FRAUD/SCAM ALERT!!About two weeks ago I began looking..."
About two weeks ago I began looking at buying a new vehicle. Bob Rohrman Subaru offered to appraise my 2015 Outback Premium for trade/cash purchase. So about a week ago, a friendly and honest appraiser there (Sean Summers) - researched the vin, looked over the vehicle (wasn’t concerned about two tiny tiny door dings, or couple normal light scratches) & appraised it for cash purchase between $16-$17k. I told them I would be back in a week when I decide what vehicle I planned to buy - and I was told the offer would still be valid.
Yesterday, I went in and a different appraiser (Kevin Ramsey) told me there was an accident on the CarFax vehicle report, pointed out the very minor issues the other appraiser didn’t care about, and that he could, maybe, MAYBE, give me $15k. I have since pulled the same report and there’s no mention of an accident.
Please note: all service intervals complete, vehicle has a Subaru bumper to bumper extended warranty (7-yr/100k mi) valid for another 14,500 miles/1 year. The vehicle is in perfect mechanical condition and is clean inside and out.
"Always happy with how I am treated. I would recommend..."
Always happy with how I am treated. I would recommend this dealership to anyone looking for a new or used car. Great job from all that helped with purchase
Only time to use facility is if it is a recall of mandated Subaru dealer repair. Will not use dealership.for anything else.I will not purchase from here in the future either.
"Best new car purchasing experience I’ve ever had...."
Best new car purchasing experience I’ve ever had. Coordinated w/ Sean via email, set expectations and appointment with April, agreed to terms, and took delivery within 2 hours. Everyone was professional, courteous, and made me feel comfortable. Well done Sean, April, and Josh. I appreciate your help and accommodation.
"It was a pleasant experience the service was immediate..."
It was a pleasant experience the service was immediate the process of leasing a new car was better then what I expected highly recommend it
"Easy and wonderful to deal with. Made the process fast,..."
Easy and wonderful to deal with. Made the process fast, easy and enjoyable. Sean answered all my questions and got back to me quickly with any answers.