Sebastian Alvarez
Sebastian Alvarez at Rye Subaru

Sebastian Alvarez | Page 16

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
188 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

188 Reviews

Write a Review

188 Reviews of Sebastian Alvarez

April 16, 2023

Dealership Rating
Employee Rating

The service department over at Rye Subaru always does a great job. They let me know up front on any additional costs and the work they perform is top notch. More

by DMATTERAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2023

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

April 07, 2023

Dealership Rating
Employee Rating

Sebastian went above and beyond to help us with our servicing. he was attentive and conscientious. More

by TUCCI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2023

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Sebastian here at Rye Subaru. We appreciate your business and hope to see you again soon!

April 04, 2023

Dealership Rating
Employee Rating

Excellent great service knowledgeable staff honest caring hardworking been to other dealerships not anywhere close More

by RENNIEBDODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Downing, Craig Noe , Anthony Smith

Apr 05, 2023

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

March 30, 2023

Dealership Rating
Employee Rating

They did an excellent job. I did not have to wait long. They have a nice waiting area. More

by KarenWirima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Karen and it's great to hear about your excellent experience here at Rye Subaru.

March 23, 2023

Dealership Rating
Employee Rating

We love Rye Subaru. Neil is always so accommodating and helpful in all our transactions and spends as much time as needed acclimating us to our new vehicle. More

by PECAT868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Downing, Craig Noe, Paula Mejia, Glenn Bollinger, Joe Staropoli , Johnny Arriaga, Diego Giron

Mar 25, 2023

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2023

Dealership Rating
Employee Rating

They did not communicate clearly about the fix that needed to be made. I came in for a service alert and was hearing the EXACT rattle expressed in the communication from Subaru. I'm not even 100% sure More

by EBYRON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2023

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

March 11, 2023

Dealership Rating
Employee Rating

Everyone is very helpful, and pleasant. They provide enough information to one's questions. They are acce More

by RAFDELIA_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Farid Ahmed. He was great.

Mar 13, 2023

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2023

Dealership Rating
Employee Rating

Rye Subaru has knowledgeable, honest, and polite service staff. Sebastian was very helpful and kind. I had driven my car over a curb and heard a lot of grinding and was very worried about how much damage I More

by BTNASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

Feb 03, 2023

Rye Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 21, 2023

Dealership Rating
Employee Rating

The ey are always courteous and greet everyone warmly. They are always prompt with their service and treat everyone as family. More

by BEB6624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

January 19, 2023

Dealership Rating
Employee Rating

I felt that the service was timely and the place was clean and comfortable. thanks More

by JCWCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Hirshowitz

Jan 20, 2023

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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