Sebastian Alvarez
Sebastian Alvarez at Rye Subaru

Sebastian Alvarez | Page 17

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
193 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

193 Reviews

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193 Reviews of Sebastian Alvarez

March 18, 2023

Dealership Rating
Employee Rating

They did not communicate clearly about the fix that needed to be made. I came in for a service alert and was hearing the EXACT rattle expressed in the communication from Subaru. I'm not even 100% sure More

by EBYRON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2023

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

March 11, 2023

Dealership Rating
Employee Rating

Everyone is very helpful, and pleasant. They provide enough information to one's questions. They are acce More

by RAFDELIA_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Farid Ahmed. He was great.

Mar 13, 2023

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2023

Dealership Rating
Employee Rating

Rye Subaru has knowledgeable, honest, and polite service staff. Sebastian was very helpful and kind. I had driven my car over a curb and heard a lot of grinding and was very worried about how much damage I More

by BTNASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

Feb 03, 2023

Rye Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 21, 2023

Dealership Rating
Employee Rating

The ey are always courteous and greet everyone warmly. They are always prompt with their service and treat everyone as family. More

by BEB6624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

January 19, 2023

Dealership Rating
Employee Rating

I felt that the service was timely and the place was clean and comfortable. thanks More

by JCWCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Hirshowitz

Jan 20, 2023

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2023

Dealership Rating
Employee Rating

Fast service, the lady who helped me was wonderful. Made me feel comfortable leaving my car. More

by ADAMI_MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 13, 2023

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Rye Subaru!

January 04, 2023

Dealership Rating
Employee Rating

Had a ton of work done on the car and it was quick and easy. More

by magnus9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

January 01, 2023

Dealership Rating
Employee Rating

This is my second purchase with Rye Subaru and it couldn’t have gone any better. Always a stress free experience, they never make me feel pressured or rush me into anything. My daughter got her first More

by BeatrizA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Rivera , Casey Cochran, Josh Glahn

Jan 03, 2023

Rye Subaru responded

Hi Beatriza, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2022

Dealership Rating
Employee Rating

Service was fast and complete. They are helpful and knowledgeable. I will remain a repeat customer of Subaru Rye. More

by tiberitn
Recommend Dealer
Yes
Nov 07, 2022

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 02, 2022

Dealership Rating
Employee Rating

Good people and fast workers. The work on my car was done in a good amount of time and the waiting room was kept clean and offered coffee. Good place. More

by SHANTAFAULKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Smith

Nov 03, 2022

Rye Subaru responded

Shanta, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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