Dealer Reviews
Cars for Sale
Dealer Log In
Sebastian Alvarez
187 Reviews
Languages Spoken
English
Spanish
187 Reviews
Write a Review
187 Reviews of Sebastian Alvarez
January 04, 2023
Had a ton of work done on the car and it was quick and easy. easy. More
by magnus9000
Verified CustomerOther Employees Tagged: Jennifer Ramirez, Paula Mejia, Anthony Ciccone, Tamar Thomas, Glenn Bollinger
January 01, 2023
This is my second purchase with Rye Subaru and it couldn’t have gone any better. Always a stress free experience, they never make me feel pressured or rush me into anything. My daughter got her first couldn’t have gone any better. Always a stress free experience, they never make me feel pressured or rush me into anything. My daughter got her first car and couldn’t be more happy, thank you again to the Rye Subaru team. More
by BeatrizA
Other Employees Tagged: Louis Rivera , Casey Cochran, Josh Glahn
November 02, 2022
Good people and fast workers. The work on my car was done in a good amount of time and the waiting room was kept clean and offered coffee. Good place. The work on my car was done in a good amount of time and the waiting room was kept clean and offered coffee. Good place. More
by SHANTAFAULKNER
Other Employees Tagged: Anthony Smith
October 22, 2022
Never had an issue with Rye Subaru. I find that the employees in the service department are cordial, patient and always willing to help. On my last visit, Sebastian Alvarez was my se I find that the employees in the service department are cordial, patient and always willing to help. On my last visit, Sebastian Alvarez was my service representative and he was helpful, courteous and very pleasant to deal with. Thank you. More
by MAREC312
July 01, 2022
Glenn Bollinger was the ultimate pro, courteous and timely. He was patient , and listened to the issues that I had with my car thank you. Craig timely. He was patient , and listened to the issues that I had with my car thank you. Craig More
by CPZ0
Other Employees Tagged: Veronica Carosella, Eric Pagan, Glenn, Bollinger
May 30, 2022
The administration was efficient. ..accurate and explained in understable terms...The part implemtation was accurate, corerect and listed in understandable terms and prices..Kudos to m ..accurate and explained in understable terms...The part implemtation was accurate, corerect and listed in understandable terms and prices..Kudos to management for putting together such an efficient team.. I am....and will always be a Subaru buyer...based on just THAT. More
by LORETVINP
Other Employees Tagged: Veronica Carosella, Eric Pagan, Tomarra and Subaro's Subari caim's team and Paul's Subaru body shop..all were efficent and excellant.
May 24, 2022
On the Rye Subaru Service website they have a banner that says "Recalls or Loaner vehicle needed? Call to Schedule!" That's exactly what I did. The appointment was 2 weeks out because they had no loaners so says "Recalls or Loaner vehicle needed? Call to Schedule!" That's exactly what I did. The appointment was 2 weeks out because they had no loaners sooner. After I got there today on my appointment date, the service manager, Anthony got on the phone with my insurance company to make sure the work would be covered at the acceptable cost and it was. After everything was settled I asked for the loaner I was promised. Anthony told me they don't have one. I asked why I wasn't contacted and told. He replied that all the loaners are out and have not been returned or the loaners were involved in accidents. The general manager, Eric Pagan would not even discuss the issue out in the open (later I realized there was another dissatisfied customer out in the open area). During this time a white courtesy loaner was parked right outside. I asked the general manager why I can't have the loaner that's outside. He replied that it was for a customer. I replied I am also a customer. The general manager LIED and was DISCRIMINATING. He tried to say I did not have an appointment with a loaner. I told him to ask the individual (Sebastian) who made the appointment. First he replied the individual would not remember and when I told him he would definitely remember me or he should look it up he replied he didn't have to. I told him I am here, there is a loaner car outside and whomever they think is for is not even here and asked him why he was discriminating against me. He just refused and wanted me to rent a car at my own expense from Enterprise. I have all this on audio. I have records indicating when I called and made the appointment and who I spoke with. However, just the fact that the service manager stated all their cars are not back and then the general manager stated I did not have an appointment with a loaner shows their own discrepancy and cover up. My appointment was 8:30am and I left there at 9:56am and did not leave the car there since I did not receive the loaner promised and an arrogant, ignorant, lying general manager wanted me to incur a transportation fee for their mistake. More
by SG
Other Employees Tagged: Eric Pagan, Service Manager, Anthony
Dealership Inventory (218 Vehicles)
