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Sergio Barron
Sergio Barron at Group 1 Toyota North Austin

Sergio Barron | Page 2

Service Advisor

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

Contact Me
4.2
82 Reviews

Dealership Experience

2 yrs, 3 mos

Languages Spoken

English English

4.2

82 Reviews

Write a Review

82 Reviews of Sergio Barron

March 11, 2026

Dealership Rating
Employee Rating

Services department was terrible. It took three hours to do oil change with appointment. The rear panel screw came off. I request for new screw but not getting done. I noticed it when More

by Thao Dong
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor

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Mar 12, 2026

Group 1 Toyota North Austin responded

Hi Thao, Thank you for sharing your experience. I’m very sorry for the long three‑hour wait for your oil change and for the inconvenience caused by the rear panel screw coming off afterward. You also should not have had trouble reaching our service department by phone. I’m glad our advisor was able to replace the screw quickly when you returned, but you shouldn’t have needed to make an extra trip. We’re reviewing your feedback with our team to prevent this from happening again. Please feel free to reach out to me, Josie Easter at Jeaster@group1auto.com or call 512-458-2222 x1355 directly if there’s anything more we can do.

February 27, 2026

Dealership Rating
Employee Rating

The doing great work! !! Bahsh jsnshsb zbbabs vabsbs hsvab gava bababs bababb bssv ieieh bsbsb More

by Shahijhalak77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor

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Mar 02, 2026

Group 1 Toyota North Austin responded

Hi, thank you so much for the glowing review! We are thrilled to hear that you are satisfied with the work we have done for you. We always strive to deliver excellent service and results for our customers. Thank you for choosing us!

February 23, 2026

Dealership Rating
Employee Rating

Very helpful, good service, very busy location that looks like it will outgrow property soon More

by Tripfor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor

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Feb 26, 2026

Group 1 Toyota North Austin responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2026

Dealership Rating
Employee Rating

Excelente y al preguntar lo que sea te trata. Con mucha paciencia ese fue mi caso de hoy More

by rjuniorcm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz

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Feb 05, 2026

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2026

Dealership Rating
Employee Rating

Quick and easy check in, delivered timely. Comfortable waiting area with coffee and donuts. WiFi available . More

by Davidramirezmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Group 1 Toyota North Austin responded

Hi, we really appreciate your positive review! We hope you have a great day!

December 27, 2025

Dealership Rating
Employee Rating

Good service and nice attention good people and nice place and i like too much good viber More

by Miguelrubio121879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor

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Dec 29, 2025

Group 1 Toyota North Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2025

Dealership Rating
Employee Rating

Staff is always super kind and friendly. They’ve been a big help whenever I have issues with my car! More

by tcheshire9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor , Casey Elliott

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Nov 17, 2025

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you have any further questions, please don't hesitate to reach out!

November 09, 2025

Dealership Rating
Employee Rating

I arried on time and 20mins before a service person came to check me in. More

by hshaikhca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Omar Aparicio, Sat Amor , Anais Frappoli, Neal Slocombe

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Nov 11, 2025

Group 1 Toyota North Austin responded

Hello, Thank you for bringing your vehicle in today and for your patience during your service. We understand your time is valuable, and we apologize for the extended wait. Our team is committed to providing quality service, and sometimes unexpected delays occur to ensure every vehicle is properly cared for. We truly appreciate your understanding and will continue working to improve wait times. If you have any questions or need assistance scheduling your next visit, please let us know we'd be happy to help. Please reach out to me at JEaster@group1auto.com if you should have any further questions. Josie Easter, Service Customer Relations

November 03, 2025

Dealership Rating
Employee Rating

They always give me good and honest service on my vehicle. Thank you . I highly recommend them . More

by teebizz112rdwrrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Omar Aparicio, Sat Amor , Anais Frappoli, Neal Slocombe

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Nov 05, 2025

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2025

Dealership Rating
Employee Rating

Made an appointment for my 5000 mile inspection of my 2025 Grand Highlander Hybrid Platinum Max. Their appointment system is excellent. This dealer has a seamless maintenance process. Got there an hou More

by Aeroroadster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anais Frappoli, Neal Slocombe

Report | Print
Oct 29, 2025

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you have any further questions, please give us a call. We're always happy to help!

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