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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 7

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Sergio Leyva

August 13, 2025

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Employee Rating

As always Harveen makes the Toyota maintenance stress free. He was required to take an earlier lunch than planned, however, a colleague of his was able to get my service started. The hand off between t More

by anbtlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes, Harveen Toor , Carlos Lopez

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Aug 13, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2025

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Sergio was very helpful. Kept me updated with everything. He made my service experience very smooth. More

by Lorena Jasso
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Service Time
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Recommend Dealer
Yes
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Aug 06, 2025

Norm Reeves Toyota Dallas responded

Lorena, thank you for visiting Norm Reeves Toyota Dallas! We're happy to hear Sergio made your experience a smooth one and we hope to see you again in the future. Take care!

August 04, 2025

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Sergio was amazing. Very helpful and understanding. I would recommend seeing Sergio since he was awesome. More

by miker1999jm
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Service Time
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Recommend Dealer
Yes
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Aug 04, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 02, 2025

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Employee Rating

Good job. Great service, Changed my belt in one hour, that’s great. Carlos and Sergio 👍 More

by zarazuamaria695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

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Aug 02, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 30, 2025

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Well organized and fast paced. Also very helpful and every employee is so nice and welcoming More

by Bridgetgarcia13
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Jul 30, 2025

Norm Reeves Toyota Dallas responded

Hi Garcia! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

July 30, 2025

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I had a great experience getting an oil change on my truck. Sergio Leyva was friendly, knowledgeable, and very helpful. More

by Adimtzz147
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Norm Reeves Toyota Dallas responded

We’re glad you had a great experience with Sergio and our team! Thanks for choosing Norm Reeves Toyota Dallas, and we hope to see you again!

July 23, 2025

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Sergio was very honest on what I needed on my 4Runner. I like honesty. Awesome! More

by odilimorales12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Today I went for the first time to Sergio's store location. And I've gotten the best service. And he even went out of his way to answer my phone call. After I had left there and didn't know how to re More

by Cyngar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Very helpful ,and got me the exact service I wanted in a very timely manner More

by victorhernandezjr02
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Employee Rating

Me gusta el servicio, solo quisiera q explicaran bien lo q je se hizo y no More

by cecypadilla2325
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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