Sergio Ovalle | Page 30

A professional and courteous experience Our purchasing of a new vehicle from Salerno Duane was based on recommendation and our desire not to purchase at a mega mall type complex. The in-town Our purchasing of a new vehicle from Salerno Duane was based on recommendation and our desire not to purchase at a mega mall type complex. The in-town dealership appealed to us, we were not disappointed. Sergio was very helpful from the beginning.From my first inquiry to the delivery he was personable, knowledgeable, and most professional. The same is to be said about Jeff who was most helpful when there was a glitch that seemed unresolveable. We are extremely pleased with our Grand Cherokee and as an aside, roadside assist was absolutely great. More

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Sergio Ovalle was extremely patient and helpful throughout the whole process. The friendly atmosphere at Salerno Duane was pleasant change of pace. Would definitely recommend to others. throughout the whole process. The friendly atmosphere at Salerno Duane was pleasant change of pace. Would definitely recommend to others. More

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I have never felt more comfortable in a car dealership than I have at Salerno Duane Chrysler Summit. Sergio listened to what I told him my needs were and helped me to choose an exeptional family car (Tow than I have at Salerno Duane Chrysler Summit. Sergio listened to what I told him my needs were and helped me to choose an exeptional family car (Town&Country). Not only is it a greatfit for our family but it is safe, comfortable, economic, and full of extras! I can truly say that I trust Sergio and did so during my purchase. He hasn't dissapointed in the past 10+ years of buying cars from him! More

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Sergio was helpful in finding me the best car that was in my price range. An overall friendly demeanor and an absolute pleasure to work with. my price range. An overall friendly demeanor and an absolute pleasure to work with. More

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I had the absolute best experience in all of my years of leasing through Chrysler. It has been 17 years and this time ( February 17, 2014) after a prior visit 1 week earlier, I had to take this burden on my leasing through Chrysler. It has been 17 years and this time ( February 17, 2014) after a prior visit 1 week earlier, I had to take this burden on my own as a recent widow and went to Salerno Duane in Summit for the first time for sales (prior visits were for service) and I met Sergio Ovalle and I immediately felt safe and comfortable! I thought there was going to be a catch. He was considerate , patient , kind and gentle and very honest. I had dealt with OTHER dealerships for the previous years and it was such a stressful experience because it was so obvious that there was this urgency to up~sell and always a feeling of insecurity about what "line" was next. I wish every friend and family member I have will go to see Sergio Ovalle and Michael Cohen at Salerno Duane in Summit ......mostly because they eliminated all of that "secret meeting upstairs" debacle. Everything was pretty upfront and timely. I highly recommend SALERNO DUANE OF SUMMIT , N.J. AND IF YOU ARE LUCKY ENOUGH TO MEET SERGIO OVALLE....YOU WILL NOT BE DISAPPOINTED! HE AND MIKE WORKED WITH ME AND MET MY WISHES TO THE UTMOST SATISFACTION!!! I HOPE TO BE THERE FOR THE NEXT 17 YEARS!!! Cheryl A. Fusco More

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I have rated Sergio Ovalle with all 5's because he was professional, honest, knowledgeable and made my experience at Jeep a pleasurable one. I was able to come to the dealership and sign and drive th was professional, honest, knowledgeable and made my experience at Jeep a pleasurable one. I was able to come to the dealership and sign and drive the same day all because everything Sergio told me over the phone was the same thing in person, no haggling, no unseen fees, no trying to change the numbers (these were problems I've had in the past with the Honda dealership). Sergio was very professional and explained everything to me in detail. I couldn't be happier with the customer service he provided me and with my new Jeep. I will be recommending Sergio Ovalle to everyone. More

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THE REASON OF THIS RATING IS BECAUSE I HAD A GOOD EXPERIENCE WHEN I LEASE MY CAR, I LIKE THE CAR AND THE SERVICE OF THE SALES PERSON I RECOMMEND TO EVERY ONE. EXPERIENCE WHEN I LEASE MY CAR, I LIKE THE CAR AND THE SERVICE OF THE SALES PERSON I RECOMMEND TO EVERY ONE. More

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Sergio Ovalle made me feel like I could trust him. He met all his promises and the car was delivered as agreed in a timely manner. all his promises and the car was delivered as agreed in a timely manner. More

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I've considered purchasing a Jeep Grand Cherokee for several months now, and after countless hours of online research and speaking with numerous Jeep owners I was convinced that Jeep was for me. So I go several months now, and after countless hours of online research and speaking with numerous Jeep owners I was convinced that Jeep was for me. So I go to this "Big Name" dealership off Route 22 where I I was treated like a dollar sign instead of a person, I felt extremely uncomfortable and pressured; and needless to say I did not purchase that day and walked out. The following day I spoke to a friend who recommended Sergio. I went to meet him over at Salerno Duane. No pressure, no frills, and he turned out to be a very patient and knowledgeable salesperson. He answered all my questions put my mind at ease and less then a week later I had my 2014 Jeep Grand Cherokee SRT parked in my driveway. I can not say enough good things about the Sergio and the folks over at Salerno Duane. They are by far the definition of professionalism and set the mark for other Jeep dealers. More

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I went to the dealership to get a new Jeep Grand Cherokee and as soon as I got there the sales staff was very friendly and welcoming. Plus the financial advisor was very friendly and professional. I never fe and as soon as I got there the sales staff was very friendly and welcoming. Plus the financial advisor was very friendly and professional. I never felt like I was confused or like they were pressuring me to buy a car right at that second. All in all it was a great experience and I would recommend that anyone looking for a new or used car go to Salerno Duane in Summit. More

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