Sergio Ovalle | Page 7

we previously leased a Jeep Grand Cherokee and this visit was to buyout the lease since it was now coming due. Overall, positive experience. was to buyout the lease since it was now coming due. Overall, positive experience. More

by ADAM.FORBES Verified Customer Verified Customer

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It was a great experience to deal with Sergio zero pressure and gave us the most car for our money I will recommend all my family and friends to him when they are buying a car . pressure and gave us the most car for our money I will recommend all my family and friends to him when they are buying a car . More

by dferrara118 Verified Customer Verified Customer

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In the history of buying new cars, today my Saleman (Sergio Ovalle) made this the easiest transaction anyone could ever ask for. Sergio found what I wanted very easy and with a bump in the road on the (Sergio Ovalle) made this the easiest transaction anyone could ever ask for. Sergio found what I wanted very easy and with a bump in the road on the first go he knew what could give satisfaction and sealed the deal in record time. We weren’t at the dealership going back and forth and forced to do anything just to get a new car. Excellent compassion and concern for treating people like real people. I highly recommend Salerno Duane for your next vehicle More

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Sergio was great to work with. Very knowledgeable in every aspect of the deal. Thank you for your help. Highly recommend! every aspect of the deal. Thank you for your help. Highly recommend! More

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Sergio made the whole experience easy, and seamless. He was professional and answered all of our questions. was professional and answered all of our questions. More

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I worked with Sergio who was very easy to work with. When it came to the finance department, the experience wasn't so great, as they kept pushing for useless stuff and weren't very transparent about the real it came to the finance department, the experience wasn't so great, as they kept pushing for useless stuff and weren't very transparent about the real price of the vehicle. At some point they were suggesting that reducing the down payment and keeping the same money factor would reduce how much I pay in total, which is mathematically impossible. Not sure if they were being dishonest or incompetent, both prospects are bad. To be clear, the overall experience was ok, just be prepared to say no a lot of times when you walk into the finance department (one may say that's just how dealers work anyways). Also, despite all of that, I'll give them xxxxxxfor how quickly they can process everything, I've had very poor experiences waiting a _long_ time in other dealers, and everyone at Salerno Duane was always very agile. More

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Sergio provided me excellent service, as it had been with my friend, which is why I returned with him, honest and efficient, I was very happy with the result of the purchase, I recommend it. my friend, which is why I returned with him, honest and efficient, I was very happy with the result of the purchase, I recommend it. More

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Ask for Sergio, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuf the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More

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I had the opportunity after many years to purchase a new vehicle. Particularly not wanting another SUV, I zereod in on the Jeep Gladiator Truck. Prior to my purchase I had met the staff at Salerno Duane and vehicle. Particularly not wanting another SUV, I zereod in on the Jeep Gladiator Truck. Prior to my purchase I had met the staff at Salerno Duane and found them both professional and forthcoming; especially because I consider it important to do business locally. Upon receiving in inventory a Jeep Gladiator with specifications that matched my wants, I re-approached the delearship again and had an exceptional experience. It is without question that my salesperson Sergio Ovalle was highly attentive to my needs, and provided great leadership and guidance during my experience. He answered all of my questions, was straight and honest, and explained levels of details about the process as if I was a long-time customer. The way he intertwined making a sale with what worked best for my needs cannot go understated. It was a very family oriented approach, and I'm thankful for having Sergio as my salesperson. Michael Salerno oversaw the whole sale and made sure I was comfortable at every step. Truly exemplifying what ownership is all about. Asst. Manager Jim Dietrich initialized all the steps, and how the team could work together on the possibilities of what Jeep Gladiator I wanted exactly and possible timelines. Finally, Sal was exceptional and extremely detailed in how monies and financing were accounted for, and made sure all my questions were answered as he offered sage advice for every and all financial considerations. More

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Sergio was awesome!!! He got me everything I asked for in a very small amount of time. The staff was accommodating and everyone was extremely helpful. Trustworthy guys and they made sure I got everything I n a very small amount of time. The staff was accommodating and everyone was extremely helpful. Trustworthy guys and they made sure I got everything I needed. 10/10 More

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