Sergiu Pricepa | Page 13

Always great service Came in to get my usual oil change and tire rotation. Sergiu attended to me as he has done previously in a professional but kindly manner. Though I o Came in to get my usual oil change and tire rotation. Sergiu attended to me as he has done previously in a professional but kindly manner. Though I opted out of the full service being offered at that time, Sergio explained the benefits of such without trying to "sell" me the service. He gave me an excellent suggestion for my next service visit. I was in and out in under 30 minutes. Why didn't I give this visit a 5 star - my hub cap was not replaced properly so I had to redo when I got home. More

Print

Buying my 2016 Maxima My purchase of the new 2016 Maxima was a great experience. Everyone involved was so very nice and my salesman Jim Burdis was absolutely awesome, he to My purchase of the new 2016 Maxima was a great experience. Everyone involved was so very nice and my salesman Jim Burdis was absolutely awesome, he took care of and orchestrated everything I needed. Thank you greatly. More

Print

Power was out, but the people were not I dropped my car off for a one hour manufacturer recall requirement and an oil change. The job was done in the one hour, but electrical power was lim I dropped my car off for a one hour manufacturer recall requirement and an oil change. The job was done in the one hour, but electrical power was limited and the computer system was down so an invoice could not be generated. It took an additional hour for the power to be restored. At no time did Mr. Pricepa lose his composure or waste energy complaining; he simply did all he could to explain the situation. The problem was out of his control, but he did not come across angry or flustered. He was mature and responsible and I appreciated his calm attention to my situation. More

Print

Fast service Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen. Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen. More

Print

Terrible Sales customer service. Incompetent service dept I waited for 2 hours on a Friday morning for someone in sales to give me an appraisal on a vehicle for trade in. No one bothered to talk to me. An ent I waited for 2 hours on a Friday morning for someone in sales to give me an appraisal on a vehicle for trade in. No one bothered to talk to me. An entry level sales rep kept asking me to wait and wait until his boss was done from a "meeting". Two hours later I got sick of waiting and I left. They don't know how to treat a customer. In another incident, I brought my car in for some warranty manufacturer recall work, and supposedly they fixed what they had to do ( I hope), however, they also changed my oil change sticker even though no oil was changed. Their incompetent technicians confuse customers cars with each other, and the wrong service probably ends up being done to your car. BEWARE! INCOMPETENT Dealership and NO Customer appreciation! More

Print

Purchase of 2011 NIssan XTerra From the beginning, Nathan was attentive and helpful in helping me determine just what I was looking for in a vehicle, new or used, and one which woul From the beginning, Nathan was attentive and helpful in helping me determine just what I was looking for in a vehicle, new or used, and one which would fit my budget. We found the vehicle which fit those categories in an out of the way parking space and Nathan made every effort to learn about the 2011 XTerra to inform me. The test drive was excellent and from all the other information provided and vehicles shown to me, this one appeared to be a match. Although I was disappointed that my trade-in vehicle was assessed below my expectations, I accepted the terms. The financial team put together a plan fitting my needs quickly and we signed the sales contract. Within the period of my accepting the offered deal, the registration was completed through MVA using my original plates, the vehicle was quickly cleaned and I was able to drive it home. There was some disappointment that the prep mechanic didn't open the hood and see the corrosion on the battery or try to knock off some of the surface rust on the tow hitch and other spots. As a matter of convenience, I replaced the defective rear wiper blade and cleaned up the hitch rust buildup and lubricated the door hinges, which had rust accumulations from outdoor storage. I took the car back to the dealer the following day, questioning whether the rear tires were unsafe due to some apparent dry rot and asked them to clean up the battery posts and a couple other areas which needed some attention. The dealer did order a replacement cup holder for the rear seat. The work was done quickly and efficiently, and we agreed the tires were safe, despite the apparent wear. The front tires were new. We scheduled, and as a convenience to me rescheduled and completed the surface protection the following week. This is the third vehicle I have purchased through Younger Nissan and its predecessor dealers. The staff continues to be friendly, courteous and anxious to help. I appreciate the effort expended to accommodate my purchase. I continue to be pleased with the vehicle. More

Print

Great service I have visited the dealership 3 times for oil and filter service at the express. Service has been excellent, and prices very competitive. Wally Ha I have visited the dealership 3 times for oil and filter service at the express. Service has been excellent, and prices very competitive. Wally Harper More

Print

Purchase and services From our original purchase 2 years ago of our first Nissan truck to the subsequent services and a few minor tyre repairs (due to my driving over nail From our original purchase 2 years ago of our first Nissan truck to the subsequent services and a few minor tyre repairs (due to my driving over nails and such), We have found nothing but excellent customer service, professional and honest advice and a wonderful group of people. Steve Latour, sold us the Nissan, he worked really hard to get us the one we wanted, and always Serg and the service team are wonderful. Will always go to younger Nissan in the future and always recommend your outstanding team to anyone and everyone. More

Print

Excellent Customer service I purchased the paint sealant package with my new 2014 Nissan Sentra. From getting into the rental to picking up my finished car the process was so I purchased the paint sealant package with my new 2014 Nissan Sentra. From getting into the rental to picking up my finished car the process was so easy. Thank you. More

Print

Pleasant Visit We came in for our 2nd Express servicing since new and were greeted by the ever friendly Sergiu Pricepa who very quickly and efficiently had our work We came in for our 2nd Express servicing since new and were greeted by the ever friendly Sergiu Pricepa who very quickly and efficiently had our work done and we were on our way. We will be back in another 5000 miles! More

Print