Sergiu Pricepa | Page 6

Brenton was awesome! He greeted me when I arrived at Younger and was a great help the whole time I was buying my truck! I had a wonderful experience at Younger and would highly recommend them to anyone! Younger and was a great help the whole time I was buying my truck! I had a wonderful experience at Younger and would highly recommend them to anyone! More

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Great service all around, I would not trust anyone else to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! More

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My mission of purchasing a new car while at Younger Nissan was indeed the most positive I've ever experienced :(Patience, Knowledge, Commitment, Professional, Friendly) Nissan was indeed the most positive I've ever experienced :(Patience, Knowledge, Commitment, Professional, Friendly) More

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Sergiu Pricepa as always went above and beyond to take care my car. His great customer service and honestly had earned our loyalty to the brand. care my car. His great customer service and honestly had earned our loyalty to the brand. More

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Disappointed as JT had worked out the deal on Wednesday and knew that we were coming to pick up the car at 12pm on Friday-a particular car on the lot. However, we learned when we arrived that the vehicle w and knew that we were coming to pick up the car at 12pm on Friday-a particular car on the lot. However, we learned when we arrived that the vehicle we made a deal on was sold. Fine. we get it. But knowing we were coming for a 2020 Black Altima S, why were arrangements not made AHEAD OF US GETTING THERE to have another one brought to the lot for out scheduled appointment? We were at the dealership for 5 hours!!! 5 hours!! Paperwork completed within 2 hours at most as we paid CASH. The experience was not a positive one. I’m not sure if we will purchase another car with Younger Nissan in the future as in general, customer service/experience does not appear to be a priority. There are a couple of staff exceptions, Rob was great and apologized towards the end and offered a $100 gift card to make things right. He also appeared sincere and was personable and we liked him. Sergiu in Parts and Service was outstanding and a pleasure to work with. Sergiu is an ASSET to the dealership and is the only reason we would consider returning there for service. He helped us look at alloy wheels and was a wealth of knowledge and information. Sergiu willingly went above and beyond- and he is awesome! Myself and my family have been buying cars from this dealership for many years and Sergiu was the only one who remembered me and recognized me. My wife and I felt that we were getting the run around all day. If we would have been told it was going to take 5 hours to have a car transferred, we would have left and came back. But, We werent told that- instead we were told “about an hour,” “they ran into traffic,” etc...typical run around people expect from car salesmen. Just be straightforward and honest! People appreciate that and will understand. The “run around” is disrespectful and people aren’t stupid. Just be honest. The car was transferred from Baltimore to Frederick- We wasted our day and took off a day of work for something realistically should have taken 2 hours max. The car should have been on its way first thing that morning at the least or the day before knowing we were coming. As previously stated, lack of concern for customer service. Definitely not fun buying a car from this dealership- dreadful. Sincerely, Steve and Michelle Simon More

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This will be the third car for me at Younger Nissan. I always am thrilled to work with everyone at this dealership. They really care and work hard for their customers. They always go above and beyond to m always am thrilled to work with everyone at this dealership. They really care and work hard for their customers. They always go above and beyond to make my car buying experience easy and smooth. Jim Burdis is the most professional and personable dealer! He is friendly, fun and very knowledgeable. I love this dealership so much, that my husband has gotten his car through them also and is more than satisfied!! Everyone who works at Younger are so welcoming and friendly and knowledgeable! Thank you all!!! Teresa Borneo More

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Jim Burdis helped me to find a nice, clean Nissan Sentra with low mileage. He was so kind, patient and very professional. Thanks again Jim!! with low mileage. He was so kind, patient and very professional. Thanks again Jim!! More

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Back Like I Never Left All aspects of this business is up to par with outstanding customer service. I purchased my first Maxima in 2016 and unfortunately it was totaled in 2 All aspects of this business is up to par with outstanding customer service. I purchased my first Maxima in 2016 and unfortunately it was totaled in 2019. I went BACK to Younger Nissan the same day I received the "total loss" notice and they worked with me to put me back into the exact same car I had! Major shout out to Sergiu in Service, Jim in Sales and Ed in Finance! More

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Very disappointing 1st experience I recently purchased a car from the dealership. I was satisfied with that purchase and was happy to leave a great review on this site. However, I we I recently purchased a car from the dealership. I was satisfied with that purchase and was happy to leave a great review on this site. However, I went to the service department for my first service, i.e. oil change, tire rotation. Upon arriving I was told it would take less than an hour and they would vacuum and wash the car for me. After nearly three hours I was finally told my car was done however it had not been washed and vacuumed as promised so the tire rotation was done for free. The communication during this experience was severely lacking between the members of the service team and between the service team members and the customer (me). Rather than simply giving me the tire rotation for free and sending me out the door without all of the services that were promised, maybe the service representative could have communicated with me as soon as he realized the service had not been done and expedited its completion. Also, if I'm given a personal service advisor when I arrive for service, then why isn't that person tracking the progress of my vehicle vs the expected progression. After more than a 30min delay it would seem that someone (service advisor, manager, etc.) should start communicating with the customers. I have one more free oil change from the purchase of the vehicle. If the service is better the second time around then I will be more than happy to provide a more positive review of that service. More

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The ease of buying a new car could’ve not been easier or less complicated. Ed did a incredible job with the financing well Jim the sales man was absolutely fantastic. No wonder younger Nissan sells so many less complicated. Ed did a incredible job with the financing well Jim the sales man was absolutely fantastic. No wonder younger Nissan sells so many new and used cars. Thanks for everything. More

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