Serhan Alkan

I was not impressed. The guy who handled our trade and buy was very nice but needed lots of help which led to us being there 5 hrs. While my son had 2 sons at home waiti The guy who handled our trade and buy was very nice but needed lots of help which led to us being there 5 hrs. While my son had 2 sons at home waiting for us to return. The manager was upset that the person who offered me money for my car, in his opinion, offered too much. While we did get what was offered, I feel they jacked up other costs to offset. My husband bought his car in Claremont. I wish we had gone there; they were better to deal with; but I had bought my car here so figured they would consider loyalty but they did not & seemed to care less. More

by ROSEBUDANGELBIRD Verified Customer Verified Customer

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Surhan was able to put a deal together, without my having to wait at the dealership. He was professional, knowledgeable and upfront with me on what vehicle would work for me and my situation. I truly appreci to wait at the dealership. He was professional, knowledgeable and upfront with me on what vehicle would work for me and my situation. I truly appreciate the service advisor Alan W for recommending Surhan. Honesty if Alan hadn't made the introduction. I would have possibly gone to another dealership. Entire process was explained in full detail with efficiency and respectful of my time. More

by CBETTMANN Verified Customer Verified Customer

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Serhan is a very good salesman and knows his product. We deal with him everytime. We deal with him everytime. More

by higginsdeborah476 Verified Customer Verified Customer

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Great customer service was kept aware what was going on with my car throughout the whole oil change and service 10 out of 10 with my car throughout the whole oil change and service 10 out of 10 More

by anjem1469 Verified Customer Verified Customer

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I enjoy my time at the Kia store every one was very nice to me at the store to me at the store More

by christopher Clayton Verified Customer Verified Customer

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Good dealership to purchase from. Serhan is the best and we highly recommend him. Go see him for a great deal. Serhan is the best and we highly recommend him. Go see him for a great deal. More

by higginsdeborah476 Verified Customer Verified Customer

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Serhan is exceptional! He helped us to get our new SUV working with his management team to reach our price. He is available to us anytime we may have questions concerning He helped us to get our new SUV working with his management team to reach our price. He is available to us anytime we may have questions concerning the SUV features. The Dealership is professional, clean, courteous, and available to assist customers. More

by Mustang Lover Verified Customer Verified Customer

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Dealership is very clean. Staff is very friendly, helpful and knowledgeable. Would recommend to others. Staff is very friendly, helpful and knowledgeable. Would recommend to others. More

by nicholasv212 Verified Customer Verified Customer

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Everyone I interacted with was extremely friendly and helpful. Oil change/tire rotation/car was was done in a timely manner and I love the videos they show of them working on my Kia. Great experience. helpful. Oil change/tire rotation/car was was done in a timely manner and I love the videos they show of them working on my Kia. Great experience. More

by PERKKIRK Verified Customer Verified Customer

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Serhan is one of the best Sales Consultants we have worked with. He is attentive, knowledgeable, kind, and friendly. He listened to our needs and concerns carefully and addressed them thoroughly. His n worked with. He is attentive, knowledgeable, kind, and friendly. He listened to our needs and concerns carefully and addressed them thoroughly. His no-pressure, customer-focused approach made the entire experience feel comfortable and stress-free. After our purchase, he patiently showed us all the important features of our new used car. We highly recommend him and would love to work with him again in the future. Everyone else we met at KIA of Leesburg was also very nice — from the employees who greeted us at the door, to Serhan’s teammate Tim, to the Finance Manager Max, who was equally wonderful. One area the dealership could improve is the car wash service, which currently isn’t very detail-oriented. They leave stains and dust uncleaned, and they don’t dry the car after the wash, which results in even more stains. More

by TGOKCEK Verified Customer Verified Customer

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