Service Advisor
Service Advisor at Luther INEOS

Service Advisor | Page 6

Service Advisor

Luther INEOS

1820 Quentin Ave
St. Louis Park, MN 55416

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Service Advisor

November 25, 2022

Dealership Rating
Employee Rating

We once again had a fantastic service experience at fiatbof Minneapolis. Ryan took 5 star car of me. More

by DUNWOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Schimmelman , Ryan

November 24, 2022

Dealership Rating
Employee Rating

Good dealership and nice people. Quick and prompt service. Thorough and explain in great detail. More

by Vaughn1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2022

Dealership Rating
Employee Rating

Service was excellent. Very efficient fat and loved the waiting room:)). We will recommend to family and friends More

by Afremling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Schimmelman

November 01, 2022

Dealership Rating
Employee Rating

This is where I purchased my 2016 Fiat 500x. I love the service department and have used them exclusively. I have had interaction with Matt, Gabby and Alec. They are truly professional and answ More

by slinquan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt and Alec (filling in for Gabby)

Nov 02, 2022

Luther INEOS responded

Hi Slinquan, We are glad you have had such a wonderful experience with our Service Department! We look forward to seeing you the next time your 500X is in for service. Thank you for sharing!

October 28, 2022

Dealership Rating
Employee Rating

Woman setting appt. was unwelcoming and not knowledgeable. Showed up on time for the 4pm appointment and was told I would not be receiving the included car wash that Lu More

by VOGTFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gabby Schimmelman

Oct 28, 2022

Luther INEOS responded

Hi Portia, Thank you for sharing your experience with us again. With current company health protocols we have, at times, suffered with staffing issues. Your experience when you brought your vehicle in to have a second key made was one of those times. Again, the vehicle with the cracked windshield was either new to our lot or cracked on the lot and hadn't been through detail or recondition just yet. The other vehicle you wanted to drive had an issue and was waiting to get into the shop. Once the issue was realized we didn't want anyone to drive it in an effort to prevent any further damage to the vehicle. It was on the lot because this is where vehicles are taken to be repaired. Both vehicles you mentioned have since been repaired if you would like to come back by. Thank you for taking time to write a review.

October 28, 2022

Dealership Rating
Employee Rating

Very happy with service department efficient and curtious . Also great people honest they back up their work would highly recommend then . More

by markbeaulieu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

Always fantastic service at Alfa Minneapolis . . . I would highly recommend them - quick and efficient and friendly! More

by ADERIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabby Schimmelman

October 26, 2022

Dealership Rating
Employee Rating

All the people I interact with are always so super friendly. The work was done on time and my car was washed and shiny! More

by Pooppoop10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gabby Schimmelman

September 22, 2022

Dealership Rating
Employee Rating

Work was done efficiently in a timely manner. Service manager (Gabby) was knowledgeable and courteous. Two thumbs up. More

by rob_roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabby Schimmelman , Mechanic

September 19, 2022

Dealership Rating
Employee Rating

Johnny's the greatest, and Gabby has been keeping me very well informed on what I need to do to keep my Giulia in tip top condition. I'll be back! More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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