Service Department | Page 13

Excellent client and technical service. Cibsidering time if day and the month the time to inspect vehicle was much shorter than anticipated. It is always a pleasure dealing with staff in you Cibsidering time if day and the month the time to inspect vehicle was much shorter than anticipated. It is always a pleasure dealing with staff in your Service Dept. More

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F150 service visit Exceptional service at Van Bortel Ford! I am totally satisfied with the recent work performed on my F150 truck. Steve Ruple personally addressed every Exceptional service at Van Bortel Ford! I am totally satisfied with the recent work performed on my F150 truck. Steve Ruple personally addressed every concern. More

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Very satisfied Friendly and courteous staff, very thorough and informational. Have always done all of our service work at Van Bortel Ford. Great business hours. Fair Friendly and courteous staff, very thorough and informational. Have always done all of our service work at Van Bortel Ford. Great business hours. Fair rates More

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Fast, Friendly, and Professional Always like doing business with Van Bortel fast, friendly, and professional. I never feel like I’m trying to be up sold on anything and there prices a Always like doing business with Van Bortel fast, friendly, and professional. I never feel like I’m trying to be up sold on anything and there prices are very reasonable. They always seem to be a step above some of the other local dealers I deal with. More

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Quick lane perfection The quick lane people at the desk actually remember me and my previous vehicle. This is amazing as to the volume of people that they deal with, and I The quick lane people at the desk actually remember me and my previous vehicle. This is amazing as to the volume of people that they deal with, and I am not a frequent customer. I have purchased all my ford vehicles there and they service them at the scheduled intervals. I would fully recommend van Bortel ford, sales and service, to anyone looking to buy or service a ford within 200 miles of this place More

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Very knowledgeable and decent I was in a pickle when my car died in Canada. Had it flatbed trucked to the dealer. They were great, kept me informed and willing to negotiate a bit o I was in a pickle when my car died in Canada. Had it flatbed trucked to the dealer. They were great, kept me informed and willing to negotiate a bit on a raft of repairs--for which I was very appreciative. More

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Repairs I was notified soon after I dropped my vehicle off what work needed to be done and pricing. The work was done in a timely fashion. My car is running t I was notified soon after I dropped my vehicle off what work needed to be done and pricing. The work was done in a timely fashion. My car is running the best it’s ever run. Great service More

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Nothing they won’t do for you Today I’m the proud owner of a 2020 Explorer Platinum. Best Ford dealership in Rochester, NY, thank you Vanbortel Ford you really really roc. Today I’m the proud owner of a 2020 Explorer Platinum. Best Ford dealership in Rochester, NY, thank you Vanbortel Ford you really really roc. More

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Great service department for this Ford Family Mostly getting scheduled service on our Mustang, Taurus & Fiesta ST but on the rare occasions of repairs, they are clear on what's needed and what can Mostly getting scheduled service on our Mustang, Taurus & Fiesta ST but on the rare occasions of repairs, they are clear on what's needed and what can wait, with a fair price. The staff has always been fantastic, highly recommend. More

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Recent service visit My recent visit to VanBortel Ford was for a new set of tires. The service was great as always. The service advisor Denise, even submitted my rebate r My recent visit to VanBortel Ford was for a new set of tires. The service was great as always. The service advisor Denise, even submitted my rebate request for me. More

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