Service Department | Page 12

Super conscientious Service Department. (This visit used the Quick Lane.). Service performed as promised and within the time frame estimated by the professional service technician Kelly D. Kelly is a t the Quick Lane.). Service performed as promised and within the time frame estimated by the professional service technician Kelly D. Kelly is a tremendous asset to this dealership as she relates quickly to customers and customer concerns. All good, IMO Van Bortel Ford is tops in service. More

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Great service Fixed my recall this year last year found a mouse nest. Very pleased. Called me and kept me updated, the driver picked me up at work within 10 minut Fixed my recall this year last year found a mouse nest. Very pleased. Called me and kept me updated, the driver picked me up at work within 10 minutes More

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VanBortel has been my Ford Dealer of choice because of their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the attention to detail and thoroughness of work that i’ve received. I give them a ten out of ten overall. More

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Always fantastic service. I'm always provided with a loaner, job is done right the first time, and the service department has always been honest. loaner, job is done right the first time, and the service department has always been honest. More

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Recent Service App't Service was fast and complete. Everyone was very professional. I always use Van Bortel for service on all my Ford vehicles and I have never had a prob Service was fast and complete. Everyone was very professional. I always use Van Bortel for service on all my Ford vehicles and I have never had a problem. I always make an appointment for service so I don't have to wait in the QuickService lane. More

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Awesome as Usual! I started going to Van Bortel with my 2009 Ford F150 and now I take all my family vehicles there. Most recent visit was to purchase a new Wrangler ti I started going to Van Bortel with my 2009 Ford F150 and now I take all my family vehicles there. Most recent visit was to purchase a new Wrangler tire that caught something in the sidewall. They replaced my tire, changed my spare back, fixed a leak in another tire to boot. While I was there I did the Works Package to change my oil and filter, check all fluids and rotate my unlucky tires. The service folks are always patient and knowledgeable. They have coffee out, snacks. One day in the summer Kitty had a food truck out front with free lunch and drinks. Pretty impressive service, especially considering how busy they always are! Thank you! Se you next time More

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Quick and efficient I went to Quick Lane to get my car a NYS Inspection. It only took about 1/2 hour and my inspection was done. They also answered all my concerns about I went to Quick Lane to get my car a NYS Inspection. It only took about 1/2 hour and my inspection was done. They also answered all my concerns about my car and it's service intervals. More

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Very fast Quick service! My recall stated it would be 1.5 to 2 hours. They finished in half an hour and the service tech brought the keys to me personally. Quick service! My recall stated it would be 1.5 to 2 hours. They finished in half an hour and the service tech brought the keys to me personally. Most excellent! More

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Serviced my truck quickly I had an issue with my F-350 which I used to tow my 5th wheel camper. This happened three days before we were leaving on a camping trip. Van Bortel Fo I had an issue with my F-350 which I used to tow my 5th wheel camper. This happened three days before we were leaving on a camping trip. Van Bortel Ford got me in quickly for service and I was able to go camping as planned. More

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They do things the right way Van Bortel does things the right way, from not having pushy sales people to having straightforward paperwork (to the extent legally possible) and maki Van Bortel does things the right way, from not having pushy sales people to having straightforward paperwork (to the extent legally possible) and making the sales process as quick and painless as possible, and even doing a great job with service and minimizing the costs to their customers. Love doing business with this team! More

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