Service Department | Page 15

Air bag recall Did a recall on my 2012 Fusion , gave us a loaner to use while they did the recall . Took a day , also did an oil change and pointed out some things t Did a recall on my 2012 Fusion , gave us a loaner to use while they did the recall . Took a day , also did an oil change and pointed out some things that we should do on the car . No pressure on doing them . Very happy with the whole procedure !! More

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Fix my rear seat They were very nice when it turned out there was nothing wrong! But I did get my inspection done!! They explained the inside lever - which I had no i They were very nice when it turned out there was nothing wrong! But I did get my inspection done!! They explained the inside lever - which I had no idea there was one!! More

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It should not take three weeks to schedule an oil change Service department is too small or the product they sell must need a lot of repairs cannot get an appointment for three weeks I'll go somewhere else Service department is too small or the product they sell must need a lot of repairs cannot get an appointment for three weeks I'll go somewhere else for service More

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Never deliver on promised repairs always must go second time On my last visit for thecworks I requested that they look at my reverse sensors they said they were recalibrated and fixed. No they still don’t work. On my last visit for thecworks I requested that they look at my reverse sensors they said they were recalibrated and fixed. No they still don’t work. More

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Quick Lanes the works Arrived at 4:30 for the works service at was done and leaving at 5:30 very satisfied yes I would highly recommend Van Bortel Ford Arrived at 4:30 for the works service at was done and leaving at 5:30 very satisfied yes I would highly recommend Van Bortel Ford More

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The Best As always, VB Ford service is simply fantastic...they are polite, friendly, helpful, and most importantly effective & efficient...I've owned more than As always, VB Ford service is simply fantastic...they are polite, friendly, helpful, and most importantly effective & efficient...I've owned more than 30 cars, including many makes that no longer exist and used more service providers than I can count, VB Ford Service Department is THE BEST... Bill Brindle More

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Flex service Great dealership. Awesome service, best customer service,. Honest and trustworthy. They go the extra mile to make sure customers are satisfied. Def Great dealership. Awesome service, best customer service,. Honest and trustworthy. They go the extra mile to make sure customers are satisfied. Definately a first class, gold star dealership. More

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Slow leak tire patched in a jiffy 😊 Once again, Van Bortel Service does a stellar job. Found the issue with my tire, fixed it and had my car back within a couple hours. Fantastic shuttl Once again, Van Bortel Service does a stellar job. Found the issue with my tire, fixed it and had my car back within a couple hours. Fantastic shuttle service - courteous and professional. More

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Best dealership in the USA! They're busy, but they're busy because they're the best and everyone knows it! Trustworthy, honest, and truly believe in taking care of their customer They're busy, but they're busy because they're the best and everyone knows it! Trustworthy, honest, and truly believe in taking care of their customers!! More

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Car wash Great service but it would’ve been nice if my car had been washed when I arrived at the end of the day to pick it up. Great service but it would’ve been nice if my car had been washed when I arrived at the end of the day to pick it up. More

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