Service Department | Page 16

The Best As always, VB Ford service is simply fantastic...they are polite, friendly, helpful, and most importantly effective & efficient...I've owned more than As always, VB Ford service is simply fantastic...they are polite, friendly, helpful, and most importantly effective & efficient...I've owned more than 30 cars, including many makes that no longer exist and used more service providers than I can count, VB Ford Service Department is THE BEST... Bill Brindle More

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Flex service Great dealership. Awesome service, best customer service,. Honest and trustworthy. They go the extra mile to make sure customers are satisfied. Def Great dealership. Awesome service, best customer service,. Honest and trustworthy. They go the extra mile to make sure customers are satisfied. Definately a first class, gold star dealership. More

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Slow leak tire patched in a jiffy 😊 Once again, Van Bortel Service does a stellar job. Found the issue with my tire, fixed it and had my car back within a couple hours. Fantastic shuttl Once again, Van Bortel Service does a stellar job. Found the issue with my tire, fixed it and had my car back within a couple hours. Fantastic shuttle service - courteous and professional. More

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Best dealership in the USA! They're busy, but they're busy because they're the best and everyone knows it! Trustworthy, honest, and truly believe in taking care of their customer They're busy, but they're busy because they're the best and everyone knows it! Trustworthy, honest, and truly believe in taking care of their customers!! More

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Car wash Great service but it would’ve been nice if my car had been washed when I arrived at the end of the day to pick it up. Great service but it would’ve been nice if my car had been washed when I arrived at the end of the day to pick it up. More

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Quick lane stop before road trip I purchased a used Lincoln from my neighbor, who always had his car serviced by Van Bortel. I stopped by the Quick Lane on a Thursday evening Igor an I purchased a used Lincoln from my neighbor, who always had his car serviced by Van Bortel. I stopped by the Quick Lane on a Thursday evening Igor an oil change and to have a new hub cap installed. The 2 young men who greeted me in the Quick Lane were very friendly and courteous and promised to look my car over after I explained I’d be driving to Pennsylvania the next day. In less than an hour, my car was ready to go and I couldn’t have been happier. I will bring my car to Van Bortel whenever it needs service and already recommended them to 3 friends. Thank you! More

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Great experience at dealership. Felt loved. Would definitely and have recommend van bortel to others. We Felt loved & price was right. Enjoyed snacks & drinks & surroundings . Car looked like ne Would definitely and have recommend van bortel to others. We Felt loved & price was right. Enjoyed snacks & drinks & surroundings . Car looked like new after wash More

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The gold standard for service experience I purchased my 2016 Ford Edge from another dealer, but didn't like the service. I switched to the team from Van Bortel and couldn't be happier. They a I purchased my 2016 Ford Edge from another dealer, but didn't like the service. I switched to the team from Van Bortel and couldn't be happier. They are always professional, give accurate time and price estimates, and most importantly, I feel like I can trust their advice. More

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Spa Experience at a Car Dealership I traveled from Buffalo to Rochester to get my car serviced here because I read online reviews about this dealership. I was truly satisfied and knew t I traveled from Buffalo to Rochester to get my car serviced here because I read online reviews about this dealership. I was truly satisfied and knew that I made the right decision after everything was done perfectly. What's more, there was follow up after the service was done and they didn't try to sell me on things that I didn't need. Thank you for an amazing experience More

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Great service I walked in with no appointment and they got my car in quickly. They took care of an inspection, oil change and new brakes and I was out of the deale I walked in with no appointment and they got my car in quickly. They took care of an inspection, oil change and new brakes and I was out of the dealership in less than 3 hours. Friendly, helpful service! More

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