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340 Reviews of Service Department
July 09, 2021
Very pleased with FastLane service. It was the week before 4th of July, I dropped my car off around 8am for an oil change and was promised it back by mid-afternoon. I got a call just before noon that i before 4th of July, I dropped my car off around 8am for an oil change and was promised it back by mid-afternoon. I got a call just before noon that it was ready! Fast, professional service, as usual . More
by Patcar1
July 01, 2021
Have been a long-time customer of Van Bortel Ford. Knowledgeable no-pressure sales, combined with friendly, reliable and communicative service have kept me coming back. Have purchased both new and use Knowledgeable no-pressure sales, combined with friendly, reliable and communicative service have kept me coming back. Have purchased both new and used cars through them and have never had a problem with a vehicle, a sale or a service job when interacting with the team there. Highly recommend. More
by Elkford1
July 01, 2021
On June 29th my wife and I stopped in at 6:30am to have service done on our car with Quicklane. We were told that the wait would be about 2-3 hours before our car would be serviced. We didn’t mind the wait service done on our car with Quicklane. We were told that the wait would be about 2-3 hours before our car would be serviced. We didn’t mind the wait. About 30 min later we noticed that our car was being brought in! I caught a glimpse of the driver and was very surprised to see that it was a young female! We asked the quicklane writer what her name was and she told us her name is Winter! You do not see that a lot in shops these days having female mechanics! I watched through the glass as she worked on our vehicle! I would just like to give this review to Winter who brought our car in and did an amazing job! She was fast, efficient, and worked her butt off to service us so quickly! Great job! We will definitely be back for service and our hopes are that she is there to service our car again! She did an amazing job on our brakes, oil change and inspection! More
by tims47489
Other Employees Tagged: Winter,
June 28, 2021
I'll never go anywhere else! Excellent service, friendly staff, quality care. I was asked if I wanted a soft drink, was told how long it would take, and was kept apprised of the progress of my service. staff, quality care. I was asked if I wanted a soft drink, was told how long it would take, and was kept apprised of the progress of my service. More
by Happy Client
June 19, 2021
We are long time customers of Van Bortel Ford, and will continue to be in the future. We have never been disappointed, and have found their Sales and Service Departments to be unmatched by competitors. continue to be in the future. We have never been disappointed, and have found their Sales and Service Departments to be unmatched by competitors. We would highly recommend them. We have done business with Van Bortel Ford for 20 years, and have worked with the same sales rep for the last 12 years. Mr. Miller is someone we have come to trust, as he is honest, customer-oriented, prepared, knowledgeable and personable. He, and all staff have proven to be dependable, reliable, courteous and exceptionally helpful. More
by E.B.
Other Employees Tagged: Steve Miller
June 14, 2021
Excellent service provided. User-friendly visit. Was a recall service. Loaner car provided. Timely completion of service. Recommend dealership and service center. Glad to be a client. recall service. Loaner car provided. Timely completion of service. Recommend dealership and service center. Glad to be a client. More
by emilerossouw
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