340 Reviews of Service Department
June 03, 2021
I don’t write reviews but this one is required. I took my car in for paint work for the hood on my Ford Explorer. The paint was chipping. Although it’s not the dealer doing the work they obviously never my car in for paint work for the hood on my Ford Explorer. The paint was chipping. Although it’s not the dealer doing the work they obviously never inspected it. It’s been back 4 times. The last time they never tightened the bolts on the hook for the latch of my hood. I had to pull over on the expressway so it didn’t come lose. Unacceptable for a place that prides themselves on doing anything they can for the customer. The attention to detail is lacking to say the least. More
May 25, 2021
We have always found Van Bortel service efficient, helpful , and the people friendly. Also, they are very careful to follow virus restrictions. We appreciate their notifying us the length of time the helpful , and the people friendly. Also, they are very careful to follow virus restrictions. We appreciate their notifying us the length of time the service will take. More
May 21, 2021
Consistently excellent service and fair pricing. Have been using Van Bortel for 15 plus years. Any time there has been an issue, they have been quick to resolve it. been using Van Bortel for 15 plus years. Any time there has been an issue, they have been quick to resolve it. More
Other Employees Tagged: Both employees in the QuickLane service department
May 12, 2021
Always great service! Frank is always super helpful and great on keeping me up to date on the status of my car. He’s gone out of the way to be helpful and it’s greatly appreciated. great on keeping me up to date on the status of my car. He’s gone out of the way to be helpful and it’s greatly appreciated. More
Other Employees Tagged: Frank
May 01, 2021
On time, no muss, no fuss and applied all applicable incentives and graded my vehicle in every charted area advising where additional attention is needed incentives and graded my vehicle in every charted area advising where additional attention is needed More
Other Employees Tagged: Matt German
April 27, 2021
Although very busy at the time of my visit my service was completed in a reasonable amount of time. I was kept informed of the progress of my service. Excellent experience completed in a reasonable amount of time. I was kept informed of the progress of my service. Excellent experience More
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