337 Reviews of Service Department
May 25, 2021
We have always found Van Bortel service efficient, helpful , and the people friendly. Also, they are very careful to follow virus restrictions. We appreciate their notifying us the length of time the helpful , and the people friendly. Also, they are very careful to follow virus restrictions. We appreciate their notifying us the length of time the service will take. More
May 21, 2021
Consistently excellent service and fair pricing. Have been using Van Bortel for 15 plus years. Any time there has been an issue, they have been quick to resolve it. been using Van Bortel for 15 plus years. Any time there has been an issue, they have been quick to resolve it. More
Other Employees Tagged: Both employees in the QuickLane service department
May 12, 2021
Always great service! Frank is always super helpful and great on keeping me up to date on the status of my car. He’s gone out of the way to be helpful and it’s greatly appreciated. great on keeping me up to date on the status of my car. He’s gone out of the way to be helpful and it’s greatly appreciated. More
Other Employees Tagged: Frank
May 01, 2021
On time, no muss, no fuss and applied all applicable incentives and graded my vehicle in every charted area advising where additional attention is needed incentives and graded my vehicle in every charted area advising where additional attention is needed More
Other Employees Tagged: Matt German
April 27, 2021
Although very busy at the time of my visit my service was completed in a reasonable amount of time. I was kept informed of the progress of my service. Excellent experience completed in a reasonable amount of time. I was kept informed of the progress of my service. Excellent experience More
March 10, 2021
The service was fine until I discovered the tech that took care of my truck damaged every wheel. Then the service manager said I was lying and that they didn't do it eventhough you can see clearly this w took care of my truck damaged every wheel. Then the service manager said I was lying and that they didn't do it eventhough you can see clearly this was just done. I will never go back to VanBortel and I will tell everyone I know NOT to. More
February 22, 2021
I had to have a inspection and oil change. And was out in about 1 hour. They were so friendly and helpful. They also gave me a price for new tires that i will need soon. about 1 hour. They were so friendly and helpful. They also gave me a price for new tires that i will need soon. More
February 06, 2021
I had an appointment to have an oil and filter change and a warranty item replaced on my car. Doug Hicks is an excellent service advisor, He answered all my questions and concerns. I am very pleased a warranty item replaced on my car. Doug Hicks is an excellent service advisor, He answered all my questions and concerns. I am very pleased More

