Service Department
Service Department at Jacky Jones Ford of Sweetwater

Service Department | Page 3

Service

Jacky Jones Ford of Sweetwater

714 New Hwy 68
Sweetwater, TN 37874

4.9
102 Reviews
4.9

102 Reviews

Write a Review

Dealership Experience

22 yrs, 8 mos

Industry Experience

22 yrs, 8 mos

102 Reviews of Service Department

December 08, 2025

Dealership Rating
Employee Rating

The service department does a great job. Brittany does a great job. She is real nice to deal with. More

by jhhousley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

Dec 08, 2025

Jacky Jones Ford of Sweetwater responded

Our team at Jacky Jones Ford of Sweetwater appreciates your recognition of our service department and Brittany. We value your feedback and are here for any future needs. Thank you for choosing us.

December 03, 2025

Dealership Rating
Employee Rating

Great service with very courteous Sales personnel. I’m a return customer for a total of 4 vehicles. Would recommend Jacky Jones to anyone who is looking for a new or used vehicle. More

by pamwoods618
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 03, 2025

Jacky Jones Ford of Sweetwater responded

We appreciate your continued trust in Jacky Jones Ford of Sweetwater. Our team works hard to provide courteous service. Thank you for recommending us to others.

November 28, 2025

Dealership Rating
Employee Rating

Excellent vehicle purchase experience. And the first service at JJ Ford was very good as well. Their vehicle pickup and delivery made it very convenient. More

by DGH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

October 08, 2025

Dealership Rating
Employee Rating

Awesome dealership hands down Mandy helped us pick o it two vehicles for my father and myself we are shocked by their honestly and great service More

by Tony2134
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Jacky Jones Ford of Sweetwater responded

We're glad to hear about your positive experience with our team at Jacky Jones Ford of Sweetwater. Enjoy the new vehicles.

August 29, 2025

Dealership Rating
Employee Rating

The complete staff at Jacky Jones is wonderful. This is the most reliable and Honest dealership to do business with. I have been purchasing vehicles from Scott Sledge for years. I will always be More

by nallisonroad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Service Employee, Sales Employee, Terry Mills, Kenect Reputation , Scott Sledge, David McMahan

August 27, 2025

Dealership Rating
Employee Rating

Purchasing a new truck from Jacky Jones Ford was the most refreshing experience I’ve had in years. Josee added to the great experience. She is a valuable asset to the team. I certainly would not hesitate to More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Employee , Josee Weese

August 27, 2025

Dealership Rating
Employee Rating

Jacky Jones Ford is the best! Mama Lori Boles made my experience smooth and easy. Will be recommending them to everyone I know looking for a new ride. More

by danielbogue2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Employee , Lori Boles

August 21, 2025

Dealership Rating
Employee Rating

Excellent service quickly done very efficient and very polite. Extreme with satisfied. Will return next time I have an issue. More

by Dayle8LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

August 13, 2025

Dealership Rating
Employee Rating

Car purchase was simple and easy. I left with a full tank of gas. Sales staff were very friendly and accommodating. I would highly recommend this dealership. More

by rosstarver
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 13, 2025

Jacky Jones Ford of Sweetwater responded

We're glad to hear you had a favorable experience with us at Jacky Jones Ford of Sweetwater. Thank you for recommending our dealership.

August 04, 2025

Dealership Rating
Employee Rating

I would highly recommend this dealership for sales and service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles a More

by elizap_tn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee , Brittany, Nick

Aug 04, 2025

Jacky Jones Ford of Sweetwater responded

We appreciate your recommendation and are pleased to hear about your positive experiences with sales and service at Jacky Jones Ford of Sweetwater. We’re glad our team was able to assist you effectively with vehicle servicing, including keeping track of service history through earned points.

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