Service Department
Service Department at Jacky Jones Ford of Sweetwater

Service Department | Page 4

Service

Jacky Jones Ford of Sweetwater

714 New Hwy 68
Sweetwater, TN 37874

4.8
100 Reviews
4.8

100 Reviews

Write a Review

Dealership Experience

22 yrs, 7 mos

Industry Experience

22 yrs, 7 mos

100 Reviews of Service Department

June 18, 2025

Dealership Rating
Employee Rating

Done exactly what needed to be done at a fair price. Completed in a reasonable time. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

June 13, 2025

Dealership Rating
Employee Rating

The service department has always accommodated my schedule, explained everything up front, and got me finished on time. More

by Xaltm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

May 30, 2025

Dealership Rating
Employee Rating

Hayden came to our house in the mobile service and replaced the battery on our 2022 Bronco Sport and did a great job job. I will not buy a car anywhere else but Jackie Jones Sweetwater. More

by Ramsrtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee , Hayden

Jun 03, 2025

Jacky Jones Ford of Sweetwater responded

It's great to hear about your experience with our mobile service for your Bronco Sport. We appreciate your loyalty to Jacky Jones Ford of Sweetwater. Thank you and take care!

May 19, 2025

Dealership Rating
Employee Rating

Made three trips to pick up truck that was left for service but did fix More

by gogreenconstruction14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Jacky Jones Ford of Sweetwater responded

We appreciate your feedback and would like to address the service experience you mentioned. Please feel free to reach out directly so we can help resolve it efficiently.

May 18, 2025

Dealership Rating
Employee Rating

The crew in the Quick Service Dept are always terrific. Lori Boles represents what every sales person should aspire to be. Truly appreciated the mobile service to update onboard SW in my driveway. Kudos ac More

by Rdwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

May 27, 2025

Jacky Jones Ford of Sweetwater responded

We're glad to hear you appreciated the mobile service. Our team is committed to delivering great experiences. Thank you for your review of Jacky Jones Ford of Sweetwater.

May 16, 2025

Dealership Rating
Employee Rating

Had an appointment and didn’t have to wait very long. Bart was great in the service department. More

by patgentry-1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

May 27, 2025

Jacky Jones Ford of Sweetwater responded

We're glad you had a smooth experience with our service department at Jacky Jones Ford of Sweetwater.

May 14, 2025

Dealership Rating
Employee Rating

I recently had recall work done. Mr. Littleton in the service department was fantastic to deal with. I take both my Ford vehicles here, and always receive great service, great commun More

by rflorom862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

May 27, 2025

Jacky Jones Ford of Sweetwater responded

We're grateful for your trust in Jacky Jones Ford of Sweetwater. Our team is committed to delivering top-notch service and communication, so it's wonderful to hear about your positive experience with us.

May 14, 2025

Dealership Rating
Employee Rating

Thank you for working me in. Still a hesitation between 30 and 45. , but I really appreciate your help. More

by Out of towner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Jacky Jones Ford of Sweetwater responded

We're grateful for your feedback and will look into the hesitation issue. Thank you for choosing Jacky Jones Ford of Sweetwater.

April 30, 2025

Dealership Rating
Employee Rating

I bought my new to me 22 F450 from Mandi Devine. I have bought 4 new trucks since 2017 from different dealers. This was by far the best, easiest purchase experience. Mandi really knows how to trea More

by Jimmy Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service Employee, Sales Employee, Kenect Reputation , Mandi & Caren

February 28, 2025

Dealership Rating
Employee Rating

All staff were incredibly nice and knowledgeable. Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend More

by smkdeb2008
Recommend Dealer
Yes
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