Service Department | Page 10
Parts & Service
Atlantic Toyota
193 Sunrise Hwy North Service Rd
West Islip, NY 11795
- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.
Read more326 Reviews
Write a Review326 Reviews of Service Department
September 12, 2024
I arrived right at 8 AM for my appointment and they were ready for me. Check in was quick and easy and I waited in the lounge for my car. The only thing I had to pay for was my state inspection. Great job ready for me. Check in was quick and easy and I waited in the lounge for my car. The only thing I had to pay for was my state inspection. Great job! More
August 18, 2024
I’ve had 3 Camrys since 1997 and have always used the dealership Amity/Atlantic for maintenance. Recently I’ve been very pleased with the special attention received from Tasha, West Islip. Now why d dealership Amity/Atlantic for maintenance. Recently I’ve been very pleased with the special attention received from Tasha, West Islip. Now why do you think I keep returning?!! More
August 13, 2024
Tasha Drew my service advisor did a great job. My car was in for a recall and an issue with the air conditioning. Tasha was professional and knowledgeable and couldn't have been nicer. The recall My car was in for a recall and an issue with the air conditioning. Tasha was professional and knowledgeable and couldn't have been nicer. The recall matter and the air conditioning problem were taken care of and there haven't been any issues since. More
Other Employees Tagged: Tasha Drew
August 13, 2024
Muy mala experiencia jamás vuelvo a ir ahi que engaño más frustrante. Very bad experience, I will never go there again, what a frustrating deception. Lleve mi carro a mantenimiento y me lo chocaron aparte m frustrante. Very bad experience, I will never go there again, what a frustrating deception. Lleve mi carro a mantenimiento y me lo chocaron aparte me tocó pagar ami me cobraron una letra muy cara nada de lo que me avía Prometido. Q mal servicio. Uno de los peores diler. More
Other Employees Tagged: Luis Celin
August 12, 2024
They provided great service and the entire team were courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is not in auto mechanic. Thank you. More
Other Employees Tagged: Tim Keehner
August 09, 2024
They take a very long time. I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressur I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressure and had to fill my tires. The tire pressure light was still on, so I called them. I got a very rude receptionist on the phone, I explained my situation to her and her response was “So do you want to bring the car in?” In a really nasty tone. Made an appointment for that Friday, waited there for 4 hours just for them to tell me that all they had to do was fill the tires. My hubby was a mechanic for many years, I am an aircraft mechanic.. I think between the two of us we know how to fill tires. So obviously they screwed up the sensor the first time and didn’t want to say. I have another free service left, but there is no way I will bring my car back there. More
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