Service Department
Service Department at Atlantic Toyota

Service Department | Page 19

Parts & Service

Atlantic Toyota

193 Sunrise Hwy North Service Rd
West Islip, NY 11795

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4.7
323 Reviews

- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.

4.7

323 Reviews

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323 Reviews of Service Department

October 19, 2017

Dealership Rating
Employee Rating

Great experience The person who helped me at the time of my car being serviced was very professional , patient , and informative. Took the time to listen to the issues More

by Burgundy2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni cisneros

Oct 20, 2017

Atlantic Toyota responded

Thank you for leaving this terrific feedback for our service team! We're thrilled to hear that Atlantic Toyota offered the best service experience you have ever had. We hope you will continue to trust our service department to provide an informative, patient, and professional experience!

October 18, 2017

Dealership Rating
Employee Rating

Atlantic Toyota Service I have been going to Atlantic Toyota Service Center for over a year now. Every time they are friendly, informative, courteous and very professional. More

by Mr Toyota Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2017

Atlantic Toyota responded

We truly appreciate this wonderful review about your experience in our service center! Our team works hard to create a comfortable environment while waiting for your vehicle to be serviced, and it is fantastic to get such great feedback. Thank you for taking the time to write this excellent review! We hope you will continue to trust Atlantic Toyota with your vehicle's service needs!

October 14, 2017

Dealership Rating
Employee Rating

Friendly Staff and Quick Service We went in for an oil change and 25000 mile maintenance on a busy Saturday morning and they got us in and out in about 30 minutes. The staff was very More

by Michael9882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gio 912565

Oct 16, 2017

Atlantic Toyota responded

Thank you so much for letting us know about your great experience in our service center! We are always happy to get such great feedback, and hope that you will continue to trust our service center to offer a friendly and efficient experience!

October 11, 2017

Dealership Rating
Employee Rating

Very pleased with work done Our manager Tim was extremely knowledgeable & helpful. He fully explained the work that was done and was very nice to me and my wife. I felt very comf More

by BobbyZman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Blackwood , Tim Keehner

Oct 13, 2017

Atlantic Toyota responded

We really appreciate this fantastic feedback for Tim, thank you so much for letting us know about your time in our service center. We're so happy to hear that Tim took the time to explain the work being done, and to answer all of your questions. We are happy to hear that you will return to Atlantic Toyota, and we will make sure Tim knows how much you appreciated his help!

October 10, 2017

Dealership Rating
Employee Rating

Happy with service department Not a big fan of the dealership but their service department is great. I like their service managers, always professional and easy to talk to. They ha More

by Jp45216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Cisneros

Oct 11, 2017

Atlantic Toyota responded

We're happy to hear that our service team has been a reliable resource, and that you have been able to trust the service department with your vehicle's needs. Please reach out to us if you would ever like to discuss your concerns with our dealership, as we would be happy to speak with you and learn how we can improve.

October 05, 2017

Dealership Rating

Nys inspection They are always prompt and courteously. They provide accurate estimates Service dept is clean and well kept.. Waiting room is large. Only drawback More

by Doowopal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2017

Atlantic Toyota responded

We truly appreciate this wonderful review for our service department! It is fantastic to hear that our team offered a friendly and prompt experience. We hope that you will continue to trust your vehicle with our service team at Atlantic Toyota!

September 27, 2017

Dealership Rating
Employee Rating

Service, service, service Always taken care of even if there is a major problem. Reasonable wait times, walk ins always welcome, and pricing for repairs is reasonable. They ser More

by Dbaezsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim

Sep 28, 2017

Atlantic Toyota responded

This is fantastic to hear, thanks for letting us know about your great service experiences at Atlantic Toyota! We want to make sure that every customer feels comfortable while waiting for their vehicle to be serviced, and it is wonderful to get such amazing feedback. We hope you will continue to trust Atlantic Toyota with your vehicle's service needs!

September 23, 2017

Dealership Rating
Employee Rating

Service Center Atlantic Toyota is quick, efficient and the service staff is extremely friendly. Every time I step into their service center I know I'm in good hands. More

by kitkat1993
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 25, 2017

Atlantic Toyota responded

Our service team works hard to offer peace of mind during every visit, and we're so happy to hear that this has been your experience! Thanks for your kind words for our Atlantic Toyota service team. We hope to see you again!

September 14, 2017

Dealership Rating
Employee Rating

Satisfactory Benny his the best service employed thanks to him I always get my car in good condition but Toyota has to give better price to frequency costumers ok More

by Daricito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Manning

Sep 15, 2017

Atlantic Toyota responded

Thank you for letting us know about your great experience with Ben, we're so happy to hear that you can depend on him to keep your car in great condition. Please contact us directly to discuss any concerns you have, we would be happy to hear from you!

September 01, 2017

Dealership Rating
Employee Rating

Great Service at Atlantic Toyota Got an appointment immediately to have some maintenance done on the lighting system. Tim in service was knowledgeable of the vehicle and had the work More

by Tomloc55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Keehner

Sep 05, 2017

Atlantic Toyota responded

Thank you for the review, we really appreciate getting such great feedback for our service team. We are glad that Tim worked to efficiently and expertly address your concerns, and that your vehicle was finished at a reasonable time. Please reach out to us anytime you have questions for our Atlantic Toyota service department, we would be happy to hear from you!

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