Service Department | Page 20
Parts & Service
Atlantic Toyota
193 Sunrise Hwy North Service Rd
West Islip, NY 11795
- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.
Read more323 Reviews
Write a Review323 Reviews of Service Department
August 26, 2017
Very good very gast Very good. Service and understands your needs. Been going there since 2001 and. Usually have coupons. For service. People. Are friendly. And explain Very good. Service and understands your needs. Been going there since 2001 and. Usually have coupons. For service. People. Are friendly. And explain. The. Work that was performed. Its always done right the first time. They keep tour car running great . More
Other Employees Tagged: Steven Silver
March 31, 2016
I bought a new car! Thanks to Lianne for her help. I had a poor experience at another dealership and decided to try this one. I knew what I wanted and Lianne made it ha Thanks to Lianne for her help. I had a poor experience at another dealership and decided to try this one. I knew what I wanted and Lianne made it happen. Thanks to Jessica for her patience dealing with all the finance papers with us. More
Other Employees Tagged: Lianne Dunne, Jessica Gipson, Ralph in the service department
February 28, 2016
Worse service ever The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my 2011 Camry is so badly corroded that the plastic housing is disintegrating. Liars!!!! More
Other Employees Tagged: Jaworski
February 25, 2016
Jonathan was superb! Not pushy, rather a patient, honest man Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly recommend you contact him if you need a Toyota. More
Other Employees Tagged: Jessica Gipson, Jonathan Rivera, Mike Canali
January 03, 2016
Atlantic Toyota is a true five star dealership We purchased a Certified Pre Owned 2012 Toyota Camry SE from Mr Ben Manning last month at a great price. We highly recommend this dealership for its s We purchased a Certified Pre Owned 2012 Toyota Camry SE from Mr Ben Manning last month at a great price. We highly recommend this dealership for its superior customer service and knowledgeable sales staff. Had the pleasure of taking this car for service last week . What a professional Staff Great job to all! More
Other Employees Tagged: Ben Manning, Sandy Melli, Mike Ostrow, Peter Zorzy
December 21, 2015
Stay Away These guys are pushy & dishonest. Be very wary of giving them a "refundable" deposit, you'll have to fight them for a month to get it back. These guys are pushy & dishonest. Be very wary of giving them a "refundable" deposit, you'll have to fight them for a month to get it back. More
December 02, 2015
Convenient Quick, efficient, friendly service. I will definitely be returning. This was my first visit and I am sure my future visits will be as pleasant Quick, efficient, friendly service. I will definitely be returning. This was my first visit and I am sure my future visits will be as pleasant More
Other Employees Tagged: Steven Silver
November 30, 2015
Look no further for Car Maintenance Needs, Best Service I would highly recommed servicing at Atlantic Toyota, they do their due diligence in all respects, check for service calls (if any), ensure all checks I would highly recommed servicing at Atlantic Toyota, they do their due diligence in all respects, check for service calls (if any), ensure all checks are done properly and provide approriate recommendations. Service Manager Mike, was exceptional, he kept me posted at each stage of the maintanence process and even showed me before and after pictures that helped a lot in my decision making process. More
Other Employees Tagged: Mike
November 27, 2015
Relentless high-pressure sales tactics I came to have my car serviced, not to buy a new car. I was happy with the car I had bought there and very happy with the service. On my last service I came to have my car serviced, not to buy a new car. I was happy with the car I had bought there and very happy with the service. On my last service visit I had decided to wait for the car, and there were some sales people posted in the service waiting room. I agreed to go for a test drive of a new Camry, but then I had to endure high-pressure sales tactics. They were trying to get me not even to buy the car that I might want, but to lease one of the cars they had on the lot. There was a special little room in the corner, and they tried very hard not to let me leave this room until I agreed to lease a car. Unfortunately, because my car was being serviced, I couldn't just walk out and drive away. After that I posted a review here which is under the "service" category (because I had originally come in for service). Since then I received many emails and phone calls from the dealer, most of which seemed oblivious to my bad experience. (I have nine voice mails from them saved on my phone right now.) I hoped that maybe if enough customers complained, they might decide to change their sales approach. Because I had been at least happy with the service people, I went back there once more for service. I elected to take their shuttle home rather than wait there, and during the short time I spent in the waiting area I successfully avoided the salesperson working the room. About an hour after I left, I got a call from the dealer, and I was concerned that they had found something wrong with my car. But no, it was a salesperson calling to say he had "noticed" my car there and remembered that I had been "interested". Someone should wake up and realize that these sales tactics are not effective (especially on people who are not there to buy a car at all). They may hook a few buyers, but they are also turning away long-time loyal customers such as myself. More
November 26, 2015
Great Dealership! I have not bought a car in 13 years, so I was out of the loop on what to look for. I had a 2002 Camry and I loved it, but it was time to get a new on I have not bought a car in 13 years, so I was out of the loop on what to look for. I had a 2002 Camry and I loved it, but it was time to get a new one. I shopped around, did some research, and I wound up sticking with another Toyota Camry. You can't beat them. They last for years, and I am one that keeps my cars for a long time. My salesperson Ahmed Edwards was patient and understanding with me. He did not pressure me and waited for me to make my own decision on what I wanted. He worked his schedule around to accommodate me with my work schedule. When it was time for the paper work, John Vicino went over all the information that I needed to know and had to sign. I am very happy with my 2016 Camry LE. I love it and I love having all the different options on it including Bluetooth! Thanks Ahmed and John and Atlantic Toyota! More
Other Employees Tagged: Ahmed Edwards, John Vicino

