Service Department
Service Department at Atlantic Toyota

Service Department | Page 20

Parts & Service

Atlantic Toyota

193 Sunrise Hwy North Service Rd
West Islip, NY 11795

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4.7
323 Reviews

- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.

4.7

323 Reviews

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323 Reviews of Service Department

August 26, 2017

Dealership Rating
Employee Rating

Very good very gast Very good. Service and understands your needs. Been going there since 2001 and. Usually have coupons. For service. People. Are friendly. And explain More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Silver

Aug 29, 2017

Atlantic Toyota responded

Hi Ronnie, thank you for consistently choosing Atlantic Toyota. We do take pride in always explaining the performed work and working hard to do it right the first time. We look forward to serving your vehicle again when the time comes! Sincerely, Atlantic Toyota

March 31, 2016

Dealership Rating

I bought a new car! Thanks to Lianne for her help. I had a poor experience at another dealership and decided to try this one. I knew what I wanted and Lianne made it ha More

by stacybeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lianne Dunne, Jessica Gipson, Ralph in the service department

February 28, 2016

Dealership Rating
Employee Rating

Worse service ever The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my More

by Camry2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jaworski

Feb 29, 2016

Atlantic Toyota responded

Hi my name is Lianne Dunne, Customer Relations. Please reach out to me. I am sorry that you had less than 100% customer satisfaction. I would like to speak to you regarding your experience. Thank you, Lianne Dunne 631-789-2700

February 25, 2016

Dealership Rating
Employee Rating

Jonathan was superb! Not pushy, rather a patient, honest man Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly More

by handz32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gipson, Jonathan Rivera, Mike Canali

January 03, 2016

Dealership Rating
Employee Rating

Atlantic Toyota is a true five star dealership We purchased a Certified Pre Owned 2012 Toyota Camry SE from Mr Ben Manning last month at a great price. We highly recommend this dealership for its s More

by jts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Manning, Sandy Melli, Mike Ostrow, Peter Zorzy

Feb 06, 2016

Atlantic Toyota responded

Thank you for your review. It has been a pleasure to serve you.

Jan 27, 2016

Atlantic Toyota responded

My name is Michael Ostrow, and I do apologize for any inconvenience. It is my understanding that this has been cleared up between yourself and the GM...is this not the case? Please advise.

Jan 27, 2016

jts responded

Good evening Michael The initial issue as described in this review was eventually cleared up . The only thing i am waiting on is the $ 25.00 refund that is owed to me for the over payment of final price. I received a refund voucher from Hector , your finance manager upon delivery of vehicle however i never recived it in the mail as yet Why he could not give a credit or cash refund on the stop is beyond me . You can call me anytime at 631-398-3037 to discuss further if you wish Jens

December 21, 2015

Dealership Rating

Stay Away These guys are pushy & dishonest. Be very wary of giving them a "refundable" deposit, you'll have to fight them for a month to get it back. More

by MCrooke4814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 02, 2015

Dealership Rating

Convenient Quick, efficient, friendly service. I will definitely be returning. This was my first visit and I am sure my future visits will be as pleasant More

by Rphilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Silver

November 30, 2015

Dealership Rating

Look no further for Car Maintenance Needs, Best Service I would highly recommed servicing at Atlantic Toyota, they do their due diligence in all respects, check for service calls (if any), ensure all checks More

by Vaasanth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike

November 27, 2015

Dealership Rating

Relentless high-pressure sales tactics I came to have my car serviced, not to buy a new car. I was happy with the car I had bought there and very happy with the service. On my last service More

by abcdefg
Recommend Dealer
No

November 26, 2015

Dealership Rating

Great Dealership! I have not bought a car in 13 years, so I was out of the loop on what to look for. I had a 2002 Camry and I loved it, but it was time to get a new on More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Edwards, John Vicino

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