Service Department | Page 21

Terrific service. Friendly, Helpful. Efficient. Terrific service. Friendly, Helpful. Efficient. Krystle had me in and out of service within 45 minutes. Couldn't ask for better service. Even th Terrific service. Friendly, Helpful. Efficient. Krystle had me in and out of service within 45 minutes. Couldn't ask for better service. Even the bagels were great. More

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My experience in purchasing a vehicle from Atlantic My experience in purchasing a vehicle from Atlantic Toyota was excellent. My Sales Consultant Joseph Handerhan was courteous,professional,an My experience in purchasing a vehicle from Atlantic Toyota was excellent. My Sales Consultant Joseph Handerhan was courteous,professional,and knowledgeable which made my experience from beginning to end in purchasing my vehicle hassle-free. Also I like to mention that my interaction between various staff members in Sales,Service and Purchasing Departments was great. I would greatly recommend Atlantic Toyota to others. More

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I service my 2011 Camry on a Friday, very friendly, knowledgeable when explaining the service and fast. My wife was driving in snow/ice in her 2010 Highlander she experience brake noise when braking, I knowledgeable when explaining the service and fast. My wife was driving in snow/ice in her 2010 Highlander she experience brake noise when braking, I call back art 7:30PM, they gave me an appointment for Saturday. Same service knowledge the next day. Never had this fast service from other dealers, I will recommend to all my family and friends Atlantic Toyota. More

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Worst customer service experience, ever. My wife and I Worst customer service experience, ever. My wife and I were interested in buying a used car and we talked with one of the sales rep and made an appoi Worst customer service experience, ever. My wife and I were interested in buying a used car and we talked with one of the sales rep and made an appointment to come visit. First of all, on the day of the appointment, when we went there early morning, the sales rep was not there for the appointment. Then when we went to discuss the details with another man (sales manager, I think),even after we agreed to trade in our car and tried to settle for a convenient price, the sales rep got angry and yelled at my wife and I, in front of everyone, telling us to "get out, never come back and don't even bother calling". This was a really embarrassment, especially for my wife. I am extremely disgusted at the lack of proper courtesy and horrible customer service at this place. Even if you don't agree on a price deal, that is no way to talk to a customer. Extremely disappointing. More

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Went in for service on a vehicle. The service was completed much quicker than I was told, and came in under the quote. Tasha and Fabio were both extrememly helpful and courteous. completed much quicker than I was told, and came in under the quote. Tasha and Fabio were both extrememly helpful and courteous. More

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I regret that I never rated the people before because like harry they are all so friendly from when you pull in to when you pay your bill with everyone in between. You all have yourself a really good gro like harry they are all so friendly from when you pull in to when you pay your bill with everyone in between. You all have yourself a really good group of people. If you could go back to all my services that I had done I hope that could inform them all that I think that they are really good and that is the main reason that I return for service. More

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Ive been an Atlantic Toyota customer for 15 years.I always come back to the service dept becaus I am treatd fairly and courteously. I spoke to a cashier named Krystle she was very helpful. I needed an always come back to the service dept becaus I am treatd fairly and courteously. I spoke to a cashier named Krystle she was very helpful. I needed an oil change and had a noise concern. Krystle gave me an appt right away and answered all my questions. I will always be a loyal customer to Atlantic Toyota because of the service I receive. Sincerly, yours Ariela Laish More

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This is our first Toyota and I was apprehensive about how we would fare in the service arena after having high end cars with very attentive personal service. As it turns out, we have been more than satisfie we would fare in the service arena after having high end cars with very attentive personal service. As it turns out, we have been more than satisfied. Tasha Drew, Customer Management Consultant, has been a pleasure to work with. All work has been done well and in a timely manner. And, there are free manicures while waiting in the service area, to boot!! Highly recommend Atlantic Toyota service!!! More

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Purchased my preowned vehicle in November from Atlantic Toyota. I went in for my first service in Febraury and just wanted to thank them for an overall good experience. I had some minor repairs that were a Toyota. I went in for my first service in Febraury and just wanted to thank them for an overall good experience. I had some minor repairs that were all covered under my certified waranty. I look forward to future service with this dealership. More

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Our car had to be fixed and we were treated very well at Atlantic Toyota. Tasha helped us right away and was so nice. She told us that our car would be looked at, and then we would get a call. Toyota and Ta Atlantic Toyota. Tasha helped us right away and was so nice. She told us that our car would be looked at, and then we would get a call. Toyota and Tasha took good care of our car. It is now ready to be picked up. We rate Toyota and Tasha Drew excellent at caring for cars and customers. More

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