Service Department | Page 26

Quick and easy service visit I had to bring my wife's Highlander in for a recall notice for the airbag cable. Mike, in service, was a pleasure to deal with. No nonsense and in les I had to bring my wife's Highlander in for a recall notice for the airbag cable. Mike, in service, was a pleasure to deal with. No nonsense and in less than an hour, the car was fixed and I was back on the road. I wish all trips to get a car serviced can be as easy as this one. Thank you Mike, and Toyota! More

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First oil change Brought my 2011 Tacoma in for its first oil change .I bought it as a used car from dealer .I had appointment during week so it was not that busy. My s Brought my 2011 Tacoma in for its first oil change .I bought it as a used car from dealer .I had appointment during week so it was not that busy. My service adviser was Benny. He was very friendly and got me out in one hour. The free coffee and bagels are actually very good. as far as price goes I cant comment on that due to the oil change was free More

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O love Atlantic Toyota Wayne was, as usual, superb. I'm very happy that this dealership only recommends work that is needed. If I thought that anyone was trying to sel Wayne was, as usual, superb. I'm very happy that this dealership only recommends work that is needed. If I thought that anyone was trying to sell me something my car didn't need, I would take my business elsewhere. More

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Tasha Drew the best Tasha Drew was very helpful. She provided great customer service, helped alleviate my anxiety, and clearly explained my concerns. she is a pleasure Tasha Drew was very helpful. She provided great customer service, helped alleviate my anxiety, and clearly explained my concerns. she is a pleasure . I trust this place Thanks More

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"We owe" I recently had to bring my new Rav4 back to Atlantic Toyota for a "we owe" that became available. From my initial service contact with Ralph Rivera t I recently had to bring my new Rav4 back to Atlantic Toyota for a "we owe" that became available. From my initial service contact with Ralph Rivera to when I picked up my car later in the day, Ralph was knowledgeable, courteous, and professional. My car was finished when Ralph said it would be, and he called me to let me know it would be waiting inside until I got there after I left work. I can't believe I have my own personal service consultant! From the very first moment I stepped into Atlantic Toyota's showroom in January and met Joe Cellucci (Hi Joe!) who eventually sold me my vehicle, I have been quite impressed with the friendliness, warmth, and top-notch service I have received there. Thank you, Joe. Thank you, Ralph. Thank you Atlantic Toyota. You are the best! More

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15000 service Excellent service came in for 1200 pm Saturday appr. For 15000 mile serve all systems checked out and tires rotated. Had a quick cup of coffee service Excellent service came in for 1200 pm Saturday appr. For 15000 mile serve all systems checked out and tires rotated. Had a quick cup of coffee service completed within 30 minutes time. Everyone professional as always. More

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Martin G We leased a 2015 Venza after our 2004 Matrix broke down and Joseph Schoendorf was helpful and very patient with us. I also have my 2003 Tacoma service We leased a 2015 Venza after our 2004 Matrix broke down and Joseph Schoendorf was helpful and very patient with us. I also have my 2003 Tacoma serviced here and never have had any regrets. Michelle Kanavas in the service department was a pleasure to deal with. More

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TERI G. AS ALWAYS, THE TOTAL SERVICE EXPERIENCE AT ATLANTIC TOYOTA WAS EXCELLENT AND BENNY MAK IS THE BEST....HE ALWAY TAKES GOOD CARE OF ME AND MY CAR!!! AS ALWAYS, THE TOTAL SERVICE EXPERIENCE AT ATLANTIC TOYOTA WAS EXCELLENT AND BENNY MAK IS THE BEST....HE ALWAY TAKES GOOD CARE OF ME AND MY CAR!!! More

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QUICK AND EASY THE SERVICE AT TOYOTA-CAN'T GET MUCH BETTER!!!! ALWAYS DREADED BRINGING IN CAR TO DEALERSHIPS IN THE PAST FOR SERVICE BUT SINCE STARTED USING ATLANT THE SERVICE AT TOYOTA-CAN'T GET MUCH BETTER!!!! ALWAYS DREADED BRINGING IN CAR TO DEALERSHIPS IN THE PAST FOR SERVICE BUT SINCE STARTED USING ATLANTIC TOYOTA IT HAS BEEN A PLEASURE. YESTERDAY HAVING BENNIE AS THE SERVICE REP TOPPED THEM ALL. FRIENDLY, EFFEICIENT, AND EXPLAINED EVERY DETAIL OF THE WORK NEEDED-NO COMPLAINTS. More

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WORST. PLACE. EVER. What a huge mistake going to this place for repair. Not only do they insist on nickel-and dimeing you into unnecessary repairs, they also try and talk What a huge mistake going to this place for repair. Not only do they insist on nickel-and dimeing you into unnecessary repairs, they also try and talk 70-year old people into buying new engines. I experienced this while in the waiting room, and I was about to step in, when Wayne Weinstein called me over to tell me what I needed to fix. Wanted to charge ME to fix the tire that HIS mechanic flattened with a nail. To top it off, the only thing that Wayne was concerned with was getting his "high customer satisfaction" score, without actually trying to make sure I was satisfied with the service. So after completing the satisfaction survey, I get a voice mail from this "man" basically threatening me, speaking VERY disrespectful to me, and telling me I'm not welcome back at HIS shop. Not sure about you, but I don't feel these are the actions of a dealership worth giving your business to. More

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