Service Department | Page 29
Parts & Service
Atlantic Toyota
193 Sunrise Hwy North Service Rd
West Islip, NY 11795
- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.
Read more326 Reviews
Write a Review326 Reviews of Service Department
July 29, 2014
In one day out with new car, Very Happy All went well, we had a Toyota Matrix for over 10 years and now enjoy the Rav 4 and are happy with both. We enjoyed savings by using the BJ's Club au All went well, we had a Toyota Matrix for over 10 years and now enjoy the Rav 4 and are happy with both. We enjoyed savings by using the BJ's Club auto buying advantage. We learned New York doesn't offer Gap insurance, only a small version of it. More
Other Employees Tagged: Ramon Nunez
July 24, 2014
Excellent service advisor My service advisor was Benny. He asked questions pertaining to the maintenance and probelms with my Toyota Sienna 2004. He then advised the route I sh My service advisor was Benny. He asked questions pertaining to the maintenance and probelms with my Toyota Sienna 2004. He then advised the route I should take which saved me a lot money. I'm so grateful to him. He restored my faith in dealership service I had some bad experiences prior and i stoppped serviceing my car with them. But Benny changed all of that and I'm truly happy with the outcome and I will return for servicing. More
Other Employees Tagged: Benny service advisor
July 01, 2014
brand new off the show room, needs service in 2 weeks Yes, I had purchases a car a little over 3 weeks ago. 2013 Scion xB right off the show room floor. I fell inlove. It's the perfect car for me. But the Yes, I had purchases a car a little over 3 weeks ago. 2013 Scion xB right off the show room floor. I fell inlove. It's the perfect car for me. But then something went wrong with a computer that wasn't reading a sensor. I had to take it in before I made my first payment. I was upset that it already needed to be serviced, but I believe his name is Steve helped me throughout the whole process. He made sure I understood what was wrong, gave me a rental car and I got my car back the next day. It turned my frown upset down. He was super friendly, nice and even though it seemed like he was going through chaos of a never ending line of cars, he made sure I left with a smile. I'm not mad that something went wrong with the car it was a malfunction. And Toyota fixed it! I'm grateful to have bought my car from here. And everything was covered under warranty. Couldn't ask for a better Toyota team at this place. More
June 13, 2014
Benny Mak Recently had service performed on my 2011 Camry. Very satisfied with work, and especially with representative Mr. Benny Make. He is a consummate profe Recently had service performed on my 2011 Camry. Very satisfied with work, and especially with representative Mr. Benny Make. He is a consummate professional and a credit to the Toyota Company. More
Other Employees Tagged: Benny Mak
June 03, 2014
Highly recommended , Great service and Sales staff I went in for my 1st service appointment.I walked in to showroom and was inquiring about service department,a professional looking young men José Cast I went in for my 1st service appointment.I walked in to showroom and was inquiring about service department,a professional looking young men José Castillo (I guess his name tag said he was one of sales person) was very courteous to walk me to service department building and introduced me to service advisor "Timothy", who was very professional and courteous too ,Tim got me out of there in 30 min.FASTEST SERVICE EVER GOT.thanks Atlantic Toyota sales and service department..highly recommended ++++++ More
Other Employees Tagged: hina puri
May 31, 2014
New car issues I purchased a2014 rav 4 limited. There were certain things that were promised to me with sake that we're not in it when I picked it up. Also the car I purchased a2014 rav 4 limited. There were certain things that were promised to me with sake that we're not in it when I picked it up. Also the car had scratches on it. Since my salesman was no longer with the dealership I dealt with finance manager Fred who took care of everything and made arrangements with Benny. Even though it took longer than expected to resolve the issues everything came out great. More
Other Employees Tagged: Benny mak, service manager, Fred business manager
May 27, 2014
Recall Service From making my appointment, to the service that Michael J. provided, the experience is outstanding. I spoke with Messrs. Lee and Wilson regarding the From making my appointment, to the service that Michael J. provided, the experience is outstanding. I spoke with Messrs. Lee and Wilson regarding the purchase of another Corolla and I will be back. More
Other Employees Tagged: Tafawa Lee, Frank Wilson, Michael J.
May 15, 2014
First Service Visit Well, I must say that I was quite impressed with my first service visit for my new camry. It all started with asst. service manager Mr. Mike Jaworski Well, I must say that I was quite impressed with my first service visit for my new camry. It all started with asst. service manager Mr. Mike Jaworski who was both courteous and knowledgable. He explained everything and even provided coffee and bagles. I waited about 1 1\4 and was on my way, fast efficient and painless. thankyou to Mike and Atlantic Toyota More
Other Employees Tagged: Mr. Mike Jaworski Asst. Service Manager
April 18, 2014
Fast and friendly serivce My car started to make some weird shaking/rattle noise while driving. I called Toyota from the road and they took me immediately without an appointmen My car started to make some weird shaking/rattle noise while driving. I called Toyota from the road and they took me immediately without an appointment, even though it was the end of the day. Turns out I needed front break service, they gave me a loaner car and had my car fixed the next day. Everyone was friendly and helpful, highly recommend this service department to anyone. Thank you! More
Other Employees Tagged: Krystle Grisaitis
April 06, 2014
Service department was wonderful. Performed and completed service sooner than anticipated. Ease to complete transaction at cashier window. I was even taken home by one of the men in the service department service sooner than anticipated. Ease to complete transaction at cashier window. I was even taken home by one of the men in the service department rather than wait in lounge. More
Dealership Inventory (140 Vehicles)

