Seth Collins

Seth Collins and the entire team i met with at Lexus of Cleveland is Top Notch and I couldn't be more happy with my purchase. Thanks to the entire team and God Bless. Cleveland is Top Notch and I couldn't be more happy with my purchase. Thanks to the entire team and God Bless. More

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I recently purchased my new Lexus and had the absolute best experience working with Seth Collins. From the moment we walked in the door until we drove away in my new Lexus, everything was seamless. Set best experience working with Seth Collins. From the moment we walked in the door until we drove away in my new Lexus, everything was seamless. Seth’s communication skills were excellent, and his customer service was truly outstanding. He made the entire process smooth, stress-free, and actually enjoyable. He was attentive, professional, and made sure every question was answered. If you’re considering purchasing a Lexus, I highly recommend asking for Seth Collins. It was an excellent experience from start to finish! The presentation of my Lexus with the red bow and the Lexus team congratulating me with cowbells was a very nice touch! More

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My wife had expressed that she was interested in a Lexus RX 350 Premium, and found the exact exterior/interior options that she had been looking for at the Lexus of Cleveland dealership. Prior to us even ar RX 350 Premium, and found the exact exterior/interior options that she had been looking for at the Lexus of Cleveland dealership. Prior to us even arriving at the facility, our sales consultant, Seth Collins, already had the vehicle ready and waiting for us to test drive. Seth was incredibly welcoming, friendly, dedicated, and extremely knowledgeable about every feature of the vehicle (as well as many other vehicles in their inventory). He also knew EVERY single aspect regarding the warranty/coverage policies, which greatly aided in us feeling confident we would be making a wise purchase. My wife and I were unfamiliar with the area, so he also offered to join us for the test drive. While traveling around the area, Seth did an absolutely fantastic job informing us of the numerous intuitive features that the vehicle offered, and made the experience very enjoyable. Once we arrived back at dealership, he also went out of his way to provide us with the opportunity to test drive another similar vehicle of a different color scheme to ensure we found the Lexus that was right for us. During the purchasing process, we were also fortunate enough to work with the Finance Manager, Sarah Klein. Sarah has decades of experience in the industry, and truly made the process incredibly seamless and enjoyable. She also had an excellent sense of humor, and was truly a pleasure to be around. Following the purchase, once again, Seth Collins went above and beyond for us. The dealership was already closed, but he spent at least 30 minutes with me inside and outside the vehicle (in frigid ambient temperatures) showing me each and every single button, feature and detail. He even helped me download the Lexus application, link my iPhone, etc. Aside from the amazing service, the facility itself was absolutely incredible. The atmosphere was incredibly welcoming/warming, and even the shop/maintenance area was absolutely beautiful and state of the art. This was our first experience purchasing a Lexus at the Cleveland dealership, but we will definitely be back for our next purchase! More

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Very friendly. Very professional. Very clean. Responsive. Service dept is easy to deal with when setting up appointments. Very professional. Very clean. Responsive. Service dept is easy to deal with when setting up appointments. More

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Dealing with Seth at Lexus of Cleveland was the most enjoyable experience I've ever had purchasing a vehicle. He was great to may family as well and very easy to work with. We will be requesting him whe enjoyable experience I've ever had purchasing a vehicle. He was great to may family as well and very easy to work with. We will be requesting him when are ready to make our next Lexus purchase. More

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I bought 3 RX new, 1RXused, 1LS new, and recently another NX hybrid. They are very professional. 4 from Sue McLaughlin, recently from Seth Collins. Seth is knowledgeable and he is honest. (Sue was also). NX hybrid. They are very professional. 4 from Sue McLaughlin, recently from Seth Collins. Seth is knowledgeable and he is honest. (Sue was also). Yes, Lexus is very reliable, more refined. Try and get Lexus manufactured in Japan if you can. More

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Seth was great. I was clear about what I was looking for and Seth delivered. Thank you. I was clear about what I was looking for and Seth delivered. Thank you. More

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Seth was a wonderful help. He made the process of leasing my new Lexus super easy. Cameron was a huge help teaching me how to use all the fancy bells and whistles. I would st He made the process of leasing my new Lexus super easy. Cameron was a huge help teaching me how to use all the fancy bells and whistles. I would strongly recommend them both if you are in the marked for a new vehicle. More

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Lexus of Cleveland and Seth made the car purchase process super easy and fun! Appreciated all the explanations and assistance. super easy and fun! Appreciated all the explanations and assistance. More

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Katie was the best! Very knowledgeable and a pleasure to work with. I Would definitely recommend Katie and Lexus of Cleveland to anyone looking for a seamless car buying Very knowledgeable and a pleasure to work with. I Would definitely recommend Katie and Lexus of Cleveland to anyone looking for a seamless car buying experience. More

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