Seth Richardson | Page 8

Life's a QUEST! ALL questions were answered with patience, we were dealt with extreme dignity, personal privacy was respected, individual salesperson (Seth Richardson ALL questions were answered with patience, we were dealt with extreme dignity, personal privacy was respected, individual salesperson (Seth Richardson) came highly recommended through a 7+ Nissan buyer - results surpassed expectations because Seth willingly extended himself helping to find specific things like the latch to open the vehicle from the inside (most vehicles do not have that anymore but with ingenuity the latch was found -which actually solidified the sale because of our personal needs!) Also, he showed us things we didn’t know, for example: the console in the middle section of seating comes out; the key in the clicker comes out if needed (these small tips make a huge difference for a disabled person); also never having owned a vehicle that does not require the key, it was shown how convenient this actually is because once again being disabled this means no more needing to fiddle with a key to open doors & to just get driving! All this & more... Seth also deserves commendation for honoring our appointment while dealing with severe pain... spoken from one who deals with chronic pain knowing how difficult that is to keep an appointment under unexpected circumstances. That alone shows the desire Seth has to satisfy his customer. Seth's smile & personal interest along with such high recommendation from a mult-return customer makes this dealership shine even brighter than the vehicles they offer! This man deserves commendation, I recommend you speak with Seth if you are looking to drive away in your own “new” or “used” vehicle... For us, “Life will be an enjoyable QUEST” as we travel onward & this dealership will be part of our travels...🎒🐶🌎🚘 More

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Easiest buying experience! Our 2009 red Nissan Rogue had its hayday and we were ready to buy a new family car. I bought my old Rogue here and am a loyal customer because of thei Our 2009 red Nissan Rogue had its hayday and we were ready to buy a new family car. I bought my old Rogue here and am a loyal customer because of their wonderful service with Justin Perezchica. Seth Richardson in sales professionally helped us find our 2017 Nissan Rogue with all the bells and whistles. Richelle Struve experly financed us with 0%. We're so happy with the experience and we did it with our two kids in tow. Thank you. More

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Pleasantly surprised. Never thought it could be so easy! This dealership has everything fine tuned. We were dreading the process of getting another car,expecting to go through a hassle for hours. Much to o This dealership has everything fine tuned. We were dreading the process of getting another car,expecting to go through a hassle for hours. Much to our surprise we were in and out with a good deal and a brand new car. Couldn't be happier. More

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Best Dealership In The VALLEY!!!! Hands down the best customer service in the valley! I bought my first car and could not be anymore grateful for the amazing service Majed Mansour and Hands down the best customer service in the valley! I bought my first car and could not be anymore grateful for the amazing service Majed Mansour and his team showed my father and I. Seth Richardson took the time to answer any questions we had (and trust me we had many) he is very knowledgeable and is here to help anyone make there shopping experience a more pleasant and memorable one. From helping select my new 2018 Sentra to closing out the deal and handing me my keys Majed and his team were there every step of the way, and I doubt any dealership in the valley can come close to the customer service provided here at Palm Springs Nissian. Thank you so much for everything espically Majed and Seth! I have not been able to stop smiling since I left the dealership. 10/10 recommend you purchase your next veichle at Palm Springs Nissian trust me you won't regret it. Thanks again!!!!!!!- Tanya Lopez More

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My 7th Nissan! My third car from Seth! I recommend him highly. He teaches me about all the high tech stuff on the cars I buy, and sometimes I remember what he taug My third car from Seth! I recommend him highly. He teaches me about all the high tech stuff on the cars I buy, and sometimes I remember what he taught me. But not always. Palm Springs Nissan is the best! Their Service Department is great, too. Richelle took good care of me in finance. What more can I say? I'm a happy camper. More

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Great I had come originally for a car to look at with Seth and as we were walking up to it, I was informed by the manager it had just been sold. However the I had come originally for a car to look at with Seth and as we were walking up to it, I was informed by the manager it had just been sold. However the manager quickly pulled up similar cars for me to look at with the same mileage and these were certified! Even better than what I had come to look at originally. Great service, couldn’t have asked for a better experience.:) More

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Outstanding Service! I’ve purchased several vehicles from this dealership.Each and every interaction is one of personalized care , satisfaction and a feeling of money wel I’ve purchased several vehicles from this dealership.Each and every interaction is one of personalized care , satisfaction and a feeling of money well spent. More

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Love the place This is my fourth new white Sentra in 7 years, from this dealership. I drive them around the world...almost literally. This new one, although the leas This is my fourth new white Sentra in 7 years, from this dealership. I drive them around the world...almost literally. This new one, although the least expensive Sentra model, has many more bells and whistles than the previous ones. I bought it especially for the front anti-collision sensors. Getting old, don’t want to smack into someone! Anyway, they do a nice job, no stress, professional, and it’s a pleasure to buy good, high gasoline mileage, reliable, reasonably priced cars with no hassle. But I’ve become a regular and know the routine. It’s amazing that you can buy a car, sell them yours, get financed, and out the door in less than two hours. I also have two Jeeps that I love but are too expensive to drive due to the horrible gas mileage! More

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The worst dealer ever I'll start by saying that it's a bad idea to buy a car from a non-local dealership, that was my first mistake. I live part time in Wyoming and was he I'll start by saying that it's a bad idea to buy a car from a non-local dealership, that was my first mistake. I live part time in Wyoming and was headed there after I purchased a Certified Pre-Owned 2014 Nissan Xterra Pro4X. All 167 items on the "Certified Pre-Owned Inspection Checklist" dated 08/30/2017 were marked "Meets Stds," none were checked "Adjust/Repair." Should be a sweet ride, right? I paid a premium for that. 1) When I test drove the car at the dealer, the TPMS light came on. The salesman, Seth, told me a tire probably just needed air since "it gets cold in Palm Springs overnight, and the tire pressure must have dropped." He added air and the light went off. As soon as I got on the freeway it came back on. The next day, Dec 24, I sent Seth a text and told him that the tire pressure light had come back on, I had checked the pressure in all four tires (the spare does not have a TPMS sensor) and they were fine. He texted, "I would just stop by American tire to make sure there's no nail, that could be patched. When they put on the new tires they will need to reset the sensors anyway. If it stays on after that, then I would take it to a dealership and they will probably reset it, which only takes a couple minutes. They should be able to do it when you get the tires switched." The "new tires" he was referring to were snow tires I'd ordered from Tire Rack for my trip back to Wyoming. The installer told me he was sure he could fix it in under five minutes, which he did. Here was his explanation of the problem. "The right front TPMS sensor was swapped out but the ECU wasn't reprogrammed with the new ID for that transmitter, so there was no way that light was going to go off (and that safety system to work correctly) without the reprogramming." Since the Car Fax that came with the car indicated that the right front tire and wheel had been replaced prior to delivery to Palm Springs Nissan, it's clear that this condition existed when they "Certified" the car. So much for Item #91 on the CPO Checklist, "Tire Pressure Monitoring System." 2) Two of the four tires were down to the wear bars, contradicting Item #153 on the CPO Checklist (Tread Depth, Minimum 5/32") and also #154 (see next) 3) The tire installer noted cracking on the sidewalls of all four tires, contradicting Item #154 on the CPO Checklist (Condition/Abnormal Wear/Sidewalls/Vibration/Alignment Problems) and Item #153 (see above) 4) The tire pressure in the spare tire was 24 lbs, contradicting Item #157 on the CPO Checklist (Condition/Tread/Pressure) 5) The underside of the rear bumper is rusted where there are scratch/scrape marks, contradicting Item #134 on the CPO Checklist, Inspect Bumpers for Damage, Alignment, and Improper Repairs and Item #162, Bumpers and Fascia free of Gouges and Mismatched Paint. 6) The driver side windshield wiper was split, contradicting Item #140 on the CPO Checklist, Wipers (Condition of the Mechanism/Blade) 7) The First Aid Kit was an empty bag, contradicting Item #118 on the CPO Checklist, First-aid Kit: Check contents/update contents or replace complete kit. 8) There is loud rattling from the right rear, contradicting Item #90 on the CPO Checklist, Body/Suspension (Performance/Noise/Rough Road Test). 9) The rear window defroster does not work contradicting Item #94 on the CPO Checklist, Defogger/Defroster (Operation). 10) There is a cracked plastic panel at the rear of cargo hatch, the crack is the width of the panel. I pointed this out to Seth and he said it could be "easily replaced" but he would not do so. I'd have to pay to have it done, contradicting Item #167 on the CPO Checklist, Interior surfaces are Free of Holes, Tears, Fading, or Excessive Wear. There is a significant amount of dirt on the undercarriage, it's likely the vehicle was used (and abused) off-road which is why the right front tire AND WHEEL had to be replaced - it takes quite an impact to damage a wheel such that it needs replacement. And this was the source of the TPMS problem. There is rust on many of the components on the underside of the vehicle, especially the entire exhaust system. The car was delivered to Palm Springs Nissan from Franklin, Tennessee which has wet, snowy winters. Considering Palm Springs Nissan's "Certified Pre-Owned Inspection Checklist" showed all 167 items as "Meets Stds" when at least ten items do not, it's likely the vehicle was never inspected at all and the checklist was fraudulently completed to indicate a vehicle in tip-top, superior condition. I called Nissan Consumer Affairs and got absolutely nowhere, they were clearly not interested in offering any assistance whatsoever and referred me back to the dealer. Take a look at the reviews for "Nissan" in Franklin, TN. That's their Consumer Affairs department, every single review is ONE STAR. I would never buy another Nissan, and I would certainly never buy ANY car from Palms Springs Nissan. More

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Efficient way to buy a great car Worked with Seth Richardson, had phone contact before I came to dealership and making deal fast and easy. Got a great car with little haggling, a gre Worked with Seth Richardson, had phone contact before I came to dealership and making deal fast and easy. Got a great car with little haggling, a great experience. Very friendly dealership, a pleasure to do business with. Also has a fabulous selection of higher end Nissans, plenty to choose from. More

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