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Sevak Adamyan
161 Reviews
161 Reviews
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161 Reviews of Sevak Adamyan
February 21, 2019
Service The staff is always friendly and welcoming. I liked that I didn’t have to wait long to get my car back. Thank you again The staff is always friendly and welcoming. I liked that I didn’t have to wait long to get my car back. Thank you again More
by KRISTINEKIRAKOS
Verified CustomerOther Employees Tagged: Emily Kalemdzhyan, Henry B
February 20, 2019
Everything was perfect fast and easy, good customer services excellent friendly staff, nice atmosphere. Definitely I will recommend all BMW fans shop from pacific BMW. fast and easy, good customer services excellent friendly staff, nice atmosphere. Definitely I will recommend all BMW fans shop from pacific BMW. More
by ALIKKRIST1008
Other Employees Tagged: Arsen Dagbashyan
February 17, 2019
Great service center, very friendly I always get a Great customer service at Pacific BMW service center and my car has being washed all the time. Quick service with a loaner vehicle. I always get a Great customer service at Pacific BMW service center and my car has being washed all the time. Quick service with a loaner vehicle. Thank you ! More
by pkrmo
Other Employees Tagged: Arsen Dagbashyan , Emily Kalemdzhyan, Salvatore Rubino, Gilbert was exellent at the customer service center.
February 12, 2019
It was the easiest experience I have ever had getting a new It was the nicest experience I have ever had with a car dealership. I got exactly the car I wanted with no hassles and it took no time at all. It was the nicest experience I have ever had with a car dealership. I got exactly the car I wanted with no hassles and it took no time at all. More
by eydavis
February 11, 2019
Easiest Purchase Ever Saw vehicle on website contacted Serj. Went in saw & test drove the vehicle. Serj handled all the paperwork & was upfront and authentic. The process Saw vehicle on website contacted Serj. Went in saw & test drove the vehicle. Serj handled all the paperwork & was upfront and authentic. The process was painless. More
by jramsey
Other Employees Tagged: Eddie
February 11, 2019
Service writer rental and how quickly my car got fixed It was a great as usual from my appointment timing and untill I picked up the car especially my service writer his name is narek. It was a great as usual from my appointment timing and untill I picked up the car especially my service writer his name is narek. More
by vrcontractors
February 08, 2019
Organized Inefficiency It took 2 and 1/2 hours to change the oil! But it was all very well choreographed. After purchasing my car just over a year ago I thought Pacific B It took 2 and 1/2 hours to change the oil! But it was all very well choreographed. After purchasing my car just over a year ago I thought Pacific BMW was the most outstanding dealership I had experienced. With each visit my opinion gets lower. There is an indifference about the service and support group. Pacific is very good at telling the customer what they will not do. When I first went there for the explanation of how the systems work on the car, I spent one hour waiting while they washed the dam car. Then and only then did the tecnincation start, despite my request to start earlier. I would have gladly pay $20 to have it washed elsewhere. My password to access my account at Pacific website was not working. I called and was told that someone would call. And they did a day later and the form the voicemail it was clearly an imposition and a request not worth their time. So I don't use the site. I am sure if I have have called back it would have been the NO NO NO, in that special disparaging tone. During my two service appointments I can see that the people I interact with are well trained in placating the customer, and deflecting any comments with boilerplate response. I don't blame them. It is clearly the culture that Pacific has cultivated. If I question several ways, and am presisitenan I can get answers. The alarm that goes off everytime I start the car telling me not to use the "backup camera soley..." is so annoying I would seriously consider not buying another BMW. When asked about it, the standard Pacific respinose. No.. and NO and No in the most deprecating fashion. I don't want my speakers to make engine noise. Yes, that same response. "you are mealy a dumb BMW owner and you should know that Pacific is not going do anything that we don't deem necessary" Was having my wife's car serviced a few blocks away. Stopped in to schedule a service. Sorry sir, can't do that, you must call in. (She does no drive a BMW. After the purchase experience we were going to switch her to a BMS. Probably not now.) As it turn out, you are an just like the rest but more organized and diligent. Once the sale is done the customer will do it as you say! NO exceptions! But with a smile. I pity the poor soul that buys a BMW without every extended maintenance option possible. They appear to be your target prey. More
by richard310
Other Employees Tagged: Arsen Dagbashyan , Alondra Carbajal, Emily Kalemdzhyan, Ana Martinez, Salvatore Rubino, Adrian Villanueva, I have no Idea. Clicked all the above since with Pacific BMW, as always, Pacifics way on no way!!!
February 06, 2019
A very good experience Since the minute I stepped in, the whole crew treat me like a king. They made the experience very enjoyable, and I could resist sign a lease with paci Since the minute I stepped in, the whole crew treat me like a king. They made the experience very enjoyable, and I could resist sign a lease with pacific BMW. Thank you guys, I’m very happy with my new acquisition. More
by filipe.ramos
Other Employees Tagged: Salvatore Rubino
January 21, 2019
Great accommodators!!! I work Monday Thru Saturday 6a - 7pm and I was able to rearrange my schedule and leave early a couple of hours on Friday & Saturday. I called Pacific I work Monday Thru Saturday 6a - 7pm and I was able to rearrange my schedule and leave early a couple of hours on Friday & Saturday. I called Pacific BMW and asked them if they could fit me in for maintenance and they said no problem, I was dropped off after I took the car and picked up from work to get my car back More
by JINKX666
January 13, 2019
Awesome Customer service Awesome! Gave me the best deal for my 540i. Keep up the good work! First time here but will buy here all the time. Thank you Ron Rodillas! Awesome! Gave me the best deal for my 540i. Keep up the good work! First time here but will buy here all the time. Thank you Ron Rodillas! More
by americangeriatric
Other Employees Tagged: Ron Rodillas
