Shane Dhanani
Shane Dhanani at Southern Hyundai Chesapeake

Shane Dhanani | Page 9

Service Advisor

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.0
117 Reviews
4.0

117 Reviews

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117 Reviews of Shane Dhanani

September 17, 2025

Dealership Rating
Employee Rating

Service advisor was very nice and knowledgeable. However we wanted a loaner car and none were available. More

by elainestewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner , Sean Pierce

September 17, 2025

Dealership Rating
Employee Rating

My experience with this dealership was so bad they had my car for almost two months & fixed something that probably really wasn’t the issue I recently just got my car back & it is still overheating I’m never More

by Aniyag19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley

September 16, 2025

Dealership Rating
Employee Rating

Awesome team at Hyundai I will always take my car there for service wonderful team More

by submityourself2god71@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley

September 16, 2025

Dealership Rating
Employee Rating

Impossible to reach by phone. Only the line for sales works on the automatic phone tree (interesting how the line to buy a car works, but not the one to get repairs done). After d More

by Gbeeb
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 16, 2025

Dealership Rating
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It's a great dealership but the last service I scheduled took almost 4 hours for an oil change. My appointment was scheduled for 8:45 am and my car wasn't ready until 12:15 pm. More

by Curtismorris27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

September 15, 2025

Dealership Rating
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At the check-in, the young lady was so helpful before and after service. She went me to my car to help me with a question that I had and was very knowledgeable. I was completely satisfied with the service I More

by cookyp1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 15, 2025

Dealership Rating
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A total turnaround for when I first started coming to Southern Hyundai. Now I look forward to my visit for oil change or any service. Thank you for hearing your valued customers cry. More

by ARJ22223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner , Sean Pierce

September 07, 2025

Dealership Rating
Employee Rating

Very unprofessional. Did not care about me as a customer. Left me to roam there lot looking for my car on top of leaving stuff inside my car. Will not be returning More

by GHALMAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley

Sep 10, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 04, 2025

Dealership Rating
Employee Rating

Wait time is always too long in service dept. .. Previous oil change and tire rotation took 3 hours. Last oil change and tire rotation was 2-1/2 hours. More

by Rayland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley

Sep 10, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 01, 2025

Dealership Rating
Employee Rating

Exceeeded my expectations. I wasn't sure if they'd be able to help my engine issues but the results were beyond what I imagined! More

by JOHNOWENS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

Sep 10, 2025

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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