"Shane and Ian were both awesome to deal with. We worked..."
Shane and Ian were both awesome to deal with. We worked with Shane over the phone and internet to discuss pricing and finding the perfect vehicle for my son's 16th birthday. We set up an appointment to finalize the deal and Shane had everything ready to go when we got there. I highly recommend working with Flatirons Suburu and especially with Shane Ferrin and Ian Mangan. Top notch customer service!
"Shane was a delight to work with, and buying the car was..."
Shane was a delight to work with, and buying the car was a stress-free process. I highly recommend both for car buying. Thank you.
"After buying two cars now, from Shane, he continues to..."
After buying two cars now, from Shane, he continues to impress with his superior customer service! If you're going to buy a new, or used, vehicle, buy it with help from Shane!
"Clean, well organized, friendly, totally customer..."
Clean, well organized, friendly, totally customer oriented. In the process of expanding is a good sign of success. Our most pleasant car buying experience using the Costco Auto Program. Serena is awesome!!
"Shane made the car buying process easy and fun, even..."
Shane made the car buying process easy and fun, even during these pandemic times. I had been searching for a replacement for my wagon and the search seemed long and frustrating. But Shane helped me out and made it a great process. I went with a Subaru Outback and am very happy with it. Shane was very knowledgeable, professional, and friendly. When I wanted to upgrade to the next level of Outback but also wanted the car to remain animal leather free, he was able to trade out the leather components (steering wheel and gear shifter) for non-leather parts. This is another reason to love Subaru Flatirons. They are big supporters of the Humane Society of Boulder Valley and animals (The masks they give even say 'Subaru loves pets' - nice touch) so Shane was very understanding about my request for a completely non-leather interior. He even delivered the car to me! His service was top notch and he is very knowledgeable. Highly recommend.
Riley Hogg was also a big help. Upon delivery he explained all the car features and had a follow up call a few weeks later to review some of the new technology.
Thanks Shane, Riley & Subaru Flatirons!
Other Employees Tagged:
"It was a great experience so far. All the paperwork was..."
It was a great experience so far. All the paperwork was completed upfront and the car was delivered to us within time. Shane Ferrin was extremely professional and helpful with the car info and regular follow-ups. We'll be visiting the dealership for oil changes soon. Enjoying our new car!! Thanks for the amazing experience.
"From start to finish Shane was excellent! Totally laid..."
From start to finish Shane was excellent! Totally laid back, straight forward and no pressure, yet professional. The entire process was enjoyable. Shane was great with communication leading up to us coming to the dealership, and extremely helpful and informative once we were there. Flatirons Subaru provided an environment like no other dealership. Family owned and you could tell. Not like other dealerships. We would highly recommend for a car purchase. We were able to get into the car we wanted at the price we wanted. Thanks for everything Shane and all of Flatirons Subaru!
"Living a ways away from this dealership, our first..."
Living a ways away from this dealership, our first interactions were via email. Shane Ferrin was a pleasure to work with! He was very professional and had a "soft" sales approach that was very refreshing - as we were undecided and looking at several vehicles.
Ultimately, we chose to purchase with Flatirons Subaru and Shane. He/they made it well worth the extra drive!
"Shane was very helpful during the purchase. He was..."
Shane was very helpful during the purchase. He was helpful during the entire process. From start to finish, to include financing, was easy and expedient!
"Working with Shane was a refreshing dealership..."
Working with Shane was a refreshing dealership experience! The entire process was streamlined and easy. I will definitely be back for all my Subaru needs.