Shane Floyd
Shane Floyd at Koons White Marsh Chevrolet

Shane Floyd

Product Specialist

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Shane Floyd

June 23, 2026

Dealership Rating
Employee Rating

We purchased truck but it wasn't what we thought it was. They would only exchange to another truck rather than refund our money. More

by kassiekat123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kelly Paris

June 15, 2026

Dealership Rating
Employee Rating

Great place and wonderful car buying experience. This is my third purchase from them and I will continue to stick with them because of their great customer service. More

by stellamas
Recommend Dealer
Yes

Other Employees Tagged: Finance person. Five star!

Jun 17, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 26, 2026

Dealership Rating
Employee Rating

Service Center has always done a great job and thorough. I would highly recommend them. More

by vikkiriccitelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

April 11, 2026

Dealership Rating
Employee Rating

Shane very helpful and knowledgeable and attentive made process easy not stressful the finance guy excellent More

by csenter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 08, 2026

Dealership Rating
Employee Rating

Koons White Marsh Chevrolet was very easy to do business with. Mr. Shane Floyd was great to deal with. they also offered me the best price on my 2026 Silverado - it was well worth the 1-1/2 hour drive! More

by R. Curry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

Koons White Marsh Chevrolet responded

R. Curry, we really appreciate this positive review! Thanks so much!

April 07, 2026

Dealership Rating
Employee Rating

Great atmosphere, friendly people, quick service. And when it comes to service they are very informative. More

by dhweber1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Apr 08, 2026

Koons White Marsh Chevrolet responded

dhweber1989, thank you again for taking the time to let us know how we did!

April 05, 2026

Dealership Rating
Employee Rating

Love how professional I was dealt with and the deal that I got knowing this was my first car. Really appreciate the sales team and management especially Shane. 100 More

by Ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rogers

Apr 07, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

April 04, 2026

Dealership Rating
Employee Rating

Mr. Floyd was great to work with - i feel that he listened to my concerns and wants and addressed them. the General sales Manager and finance manager were also great to work with. they were able to More

by rmcsog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard DeMarco

Apr 08, 2026

Koons White Marsh Chevrolet responded

rmcsog, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 12, 2026

Dealership Rating
Employee Rating

Overall great experience, everyone there was nice and we were able to get exactly what we were looking for. More

by kjones454555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jones

Mar 18, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 28, 2026

Dealership Rating
Employee Rating

Shane was extremely helpful and informative. Kelly explained everything in detail. Everyone made the process seamless! I will definitely come back for my next purchase. More

by kimkasprzyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Paris

Mar 17, 2026

Koons White Marsh Chevrolet responded

kimkasprzyk, thank you for taking the time to leave us this positive review! Have a wonderful day!

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