Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Josh Chernault

June 10, 2026

Dealership Rating
Employee Rating

A GREAT EXPERIECE ALL THE WAY AROUND. NIC MY SALESPERSON, JEFF IN FINANCE AND DENNY AND CHRISTIAN IN CUSTOMER SERVICE ALL OUTDID THEMSELVES TO MAKE MY PURCHACE AS EASY AS POSSIBLE More

by irishboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

Jun 11, 2026

Koons White Marsh Chevrolet responded

irishboy, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 10, 2026

Dealership Rating
Employee Rating

My service was quick, done correctly and service department was informative and courteous. They even changed the battery on my car fob. I had no idea this was a free service. Awesome thanks... Larr More

by lorenzod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Koons White Marsh Chevrolet responded

Thank you! We hope to be of service to you again!

June 08, 2026

Dealership Rating
Employee Rating

Best customer service in town! Always helpful & pleasant! My car is back to performing like new! More

by jamesmartin100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

June 07, 2026

Dealership Rating
Employee Rating

It is amazing. I have bought several cars here. I come from the other side of town. More

by prspas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Koons White Marsh Chevrolet responded

prspas, we are delighted to see this rating! Have a great day!

June 03, 2026

Dealership Rating
Employee Rating

Easy check in and was informed as to what the found rather quickly. My car was taken care of and I was on the road in a reasonable time. The service rep Josh kept me informed and was very nice. The More

by KIDPOWERS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Koons White Marsh Chevrolet responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 02, 2026

Dealership Rating
Employee Rating

Super professional team was quickly able to identify and fix an issue with my XT5 and identified warranty coverage that resulted in my issue being fixed with no expense to me! This team restored my confide More

by heather83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Schneider, Thomas Howard

Jun 05, 2026

Koons White Marsh Chevrolet responded

Hi heather83, thanks so much for rating us so high! Be safe on the road!

June 02, 2026

Dealership Rating
Employee Rating

Dealership is clean, well-organized, and the staff are professional and friendly. Waiting area is comfortable and well-stocked with coffee, water and snacks (at no cost). Customer is kept informed of serv More

by dublinbound123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 01, 2026

Dealership Rating
Employee Rating

They are reliable and operate with integrity. I can depend on them to do repairs and replacements. It was a great customer service experience. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2026

Dealership Rating
Employee Rating

Koons Chevrolet dealership is the best dealer i ever done business with and will continue to do business with. More

by chichitheman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

May 29, 2026

Koons White Marsh Chevrolet responded

chichitheman98, we are delighted to see this rating! Have a great day!

May 25, 2026

Dealership Rating
Employee Rating

Been buying trucks since 2002, yrs honestly been upset a few times with the service department but overall they have been taking care of me, One thing that I totally don’t like is the AI system when making More

by thepaperboyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann

May 28, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

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