Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Josh Chernault

May 21, 2026

Dealership Rating
Employee Rating

Great service and staff . Love access to real time monitoring of my car service. Will come back ! More

by drsuzanaradulovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2026

Dealership Rating
Employee Rating

The staff at the service center performed well in determining the issue affecting our Blazer and the gentleman who worked with us kept us well informed of progress. More

by rlsouthernconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 01, 2026

Dealership Rating
Employee Rating

Everyone is so nice and great to work with. We have several cars so we utilize the service center regularly. More

by mprysiazny
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denny Norris

May 18, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 27, 2026

Dealership Rating
Employee Rating

Excellent customer care. Very efficient , polite and professional. My service consultant, Josh, is A-plus and #1 in my book. More

by ekradz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2026

Dealership Rating
Employee Rating

Good service, good service advisor. Good timing in and out. Was met with friendly advisor Joshua Chenault with courtesy and professionalism. More

by Exceptional
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 23, 2026

Dealership Rating
Employee Rating

Overall good experience. Josh was very helpful and professional !!! We think that sums it up. More

by bobandkath88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

bobandkath88, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 22, 2026

Dealership Rating
Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 22, 2026

Dealership Rating
Employee Rating

Service advisor Josh was very friendly and updated me throughout the whole service. Will definitely be bringing my vehicle back. More

by citizensoldier1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Apr 25, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

April 21, 2026

Dealership Rating
Employee Rating

Service was great. It is way too expensive, but I want to continue having my vehicle serviced at the dealership. Not only for maintenance consistency but to maintain th More

by gilbertlookinglandjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 17, 2026

Dealership Rating
Employee Rating

Josh Chernault my service advisor was very helpful with my problem. He is always very courteous and keeps me informed on what is happening with my vehicle. More

by boodav527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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