Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Josh Chernault

November 13, 2026

Dealership Rating
Employee Rating

Great services and fast very nice and friendly will be having all my work done there More

by bsteffe
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2026

Dealership Rating
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Easy to make an online appointment . Service done in a timely manner.They did a video of the vehicle while they were servicing More

by mikeweaver202
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

November 05, 2026

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I had a 7 am appointment on a Monday morning. I dropped off the vehicle Sunday afternoon and left keys in night drop. I arrived at 3:30 pm the next day and was told they hadn’t done anything wi More

by lutzipaul542
Service Price Transparency
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Recommend Dealer
No

November 05, 2026

Dealership Rating
Employee Rating

Koons got my diesel Duramax 2020 in and figured out what was wrong and fixed it got it back to me. Muhammad service guy very professional and let's not forget Will parts manager for getting the part immedia More

by jedmoney1234
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause , Muhammad service and Will Fisher parts manager

Nov 11, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

October 29, 2026

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Great job Nick was very helpful I I I I I I I I I I More

by flipyoung
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

October 24, 2026

Dealership Rating
Employee Rating

Always good service. and good customer service. Not a long wait and get updates on your vehicle service. More

by ldr046
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

Oct 27, 2026

Koons White Marsh Chevrolet responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

October 24, 2026

Dealership Rating
Employee Rating

I wanna say when I came to get my oil change everyone was so nice and explained everything I have having done they also let me know after my oil change was done that everything was running good which made me More

by brendaslagle38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Koons White Marsh Chevrolet responded

Thank you! We hope to be of service to you again!

October 16, 2026

Dealership Rating
Employee Rating

The pick up and delivery of my vehicle is a great help and the men who do this is very polite and very friendly. More

by stroh4407
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Didnot give name

Oct 20, 2026

Koons White Marsh Chevrolet responded

Hello stroh4407, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

October 15, 2026

Dealership Rating
Employee Rating

Josh was fantastic with his quick diagnosis of my issue and got the shop to fix it ASAP. I highly recommend him and Koons! More

by Tony
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Koons White Marsh Chevrolet responded

Tony, thanks so much for rating us so high! Be safe on the road!

October 12, 2026

Dealership Rating
Employee Rating

Service department was on point, took care of me and my truck, quick and easy. More

by jasonlongnavy
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Recommend Dealer
Yes
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