Josh Chernault
Service Advisor
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
148 Reviews
Write a Review148 Reviews of Josh Chernault
June 10, 2026
A GREAT EXPERIECE ALL THE WAY AROUND. NIC MY SALESPERSON, JEFF IN FINANCE AND DENNY AND CHRISTIAN IN CUSTOMER SERVICE ALL OUTDID THEMSELVES TO MAKE MY PURCHACE AS EASY AS POSSIBLE NIC MY SALESPERSON, JEFF IN FINANCE AND DENNY AND CHRISTIAN IN CUSTOMER SERVICE ALL OUTDID THEMSELVES TO MAKE MY PURCHACE AS EASY AS POSSIBLE More
Other Employees Tagged: Sidney Brooks
June 10, 2026
My service was quick, done correctly and service department was informative and courteous. They even changed the battery on my car fob. I had no idea this was a free service. Awesome thanks... Larr department was informative and courteous. They even changed the battery on my car fob. I had no idea this was a free service. Awesome thanks... Larry More
June 07, 2026
It is amazing. I have bought several cars here. I come from the other side of town. I have bought several cars here. I come from the other side of town. More
Other Employees Tagged: Chloe Orcutt, Courtney Krause, David Letourneau, Thomas Howard
June 03, 2026
Easy check in and was informed as to what the found rather quickly. My car was taken care of and I was on the road in a reasonable time. The service rep Josh kept me informed and was very nice. The rather quickly. My car was taken care of and I was on the road in a reasonable time. The service rep Josh kept me informed and was very nice. The waiting area was kept very clean. More
June 02, 2026
Super professional team was quickly able to identify and fix an issue with my XT5 and identified warranty coverage that resulted in my issue being fixed with no expense to me! This team restored my confide fix an issue with my XT5 and identified warranty coverage that resulted in my issue being fixed with no expense to me! This team restored my confidence in working directly with a dealership! More
Other Employees Tagged: Mark Schneider, Thomas Howard
June 02, 2026
Dealership is clean, well-organized, and the staff are professional and friendly. Waiting area is comfortable and well-stocked with coffee, water and snacks (at no cost). Customer is kept informed of serv professional and friendly. Waiting area is comfortable and well-stocked with coffee, water and snacks (at no cost). Customer is kept informed of service progress and work is done timely. More
June 01, 2026
They are reliable and operate with integrity. I can depend on them to do repairs and replacements. It was a great customer service experience. I can depend on them to do repairs and replacements. It was a great customer service experience. More
Other Employees Tagged: Christian Stark, Brian Hastmann, David Letourneau
May 26, 2026
Koons Chevrolet dealership is the best dealer i ever done business with and will continue to do business with. business with and will continue to do business with. More
Other Employees Tagged: Courtney Krause
May 25, 2026
Been buying trucks since 2002, yrs honestly been upset a few times with the service department but overall they have been taking care of me, One thing that I totally don’t like is the AI system when making few times with the service department but overall they have been taking care of me, One thing that I totally don’t like is the AI system when making an appointment, this is not for me and many older people, give me someone to talk to is my choice, Josh was very helpful on my last phone call and appointment, please don’t lose the personable touch, you will lose many customers More
Other Employees Tagged: Christian Stark, Brian Hastmann

