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Josh Chernault

Overview Reviews (136) Inventory (388)

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Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8

136 Reviews

Overview Reviews (136) Inventory (388)

4.8

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Josh Chernault

May 01, 2026

Dealership Rating

Employee Rating

Everyone is so nice and great to work with. We have several cars so we utilize the service center regularly. We have several cars so we utilize the service center regularly. More

by mprysiazny

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denny Norris

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April 27, 2026

Dealership Rating

Employee Rating

Excellent customer care. Very efficient , polite and professional. My service consultant, Josh, is A-plus and #1 in my book. Very efficient , polite and professional. My service consultant, Josh, is A-plus and #1 in my book. More

by ekradz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 27, 2026

Dealership Rating

Employee Rating

Good service, good service advisor. Good timing in and out. Was met with friendly advisor Joshua Chenault with courtesy and professionalism. Good timing in and out. Was met with friendly advisor Joshua Chenault with courtesy and professionalism. More

by Exceptional

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 23, 2026

Dealership Rating

Employee Rating

Overall good experience. Josh was very helpful and professional !!! We think that sums it up. Josh was very helpful and professional !!! We think that sums it up. More

by bobandkath88

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 26, 2026 -

Koons White Marsh Chevrolet responded

bobandkath88, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 22, 2026

Dealership Rating

Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Apr 26, 2026 -

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 22, 2026

Dealership Rating

Employee Rating

Service advisor Josh was very friendly and updated me throughout the whole service. Will definitely be bringing my vehicle back. throughout the whole service. Will definitely be bringing my vehicle back. More

by citizensoldier1994

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Krause

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Apr 25, 2026 -

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

April 21, 2026

Dealership Rating

Employee Rating

Service was great. It is way too expensive, but I want to continue having my vehicle serviced at the dealership. Not only for maintenance consistency but to maintain th It is way too expensive, but I want to continue having my vehicle serviced at the dealership. Not only for maintenance consistency but to maintain the warranty should there ever be a situation. In the future I want a check off list of my courtesy inspection. More

by gilbertlookinglandjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelly Paris, Jeff Coulson, Cindy Campbell, Chloe Orcutt, Montey Davis, Robert Schenck

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Apr 24, 2026 -

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 17, 2026

Dealership Rating

Employee Rating

Josh Chernault my service advisor was very helpful with my problem. He is always very courteous and keeps me informed on what is happening with my vehicle. my problem. He is always very courteous and keeps me informed on what is happening with my vehicle. More

by boodav527

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2026 -

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 15, 2026

Dealership Rating

Employee Rating

customer service was good. service attendant was pleasant. wait time was not long. will bring my car back for future service. service attendant was pleasant. wait time was not long. will bring my car back for future service. More

by jeenglish4919

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2026 -

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 14, 2026

Dealership Rating

Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions of service. Very willing to answer questions More

by rdegori1972

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Apr 15, 2026 -

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

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