Josh Chernault

Always a good experience when I bring my car in for service and/or repairs. service and/or repairs. More

by laurapooh66 Verified Customer Verified Customer

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My first service on my 2023 Chevrolet Malibu was very successful. The service advisor Chris was very knowledgeable about the maintenance services required for the mileage on the vehicle. He was very poli successful. The service advisor Chris was very knowledgeable about the maintenance services required for the mileage on the vehicle. He was very polite and friendly during our interaction. I had received a recall notice for the rear backup camera and was told that the technician would test it prior to replacing. It the span of 2 1/2 hours the tech changed my engine oil and filter, engine air filter, windshield fluid, rotated the tires, replaced cabin air filter and performed a test in the rear backup camera. I was impressed with the performance of all these tasks in a short period of time. The rear backup camera failed function testing and was told that I would be notified when the new backup camera has arrived. Very impressed with the quality and care that Koons Chevrolet of White Marsh has delivered to their customers! More

by runjane Verified Customer Verified Customer

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I’m very pleased with the first service performed on my 2023 Chevrolet Malibu. The service manager was informative and knowledgeable about the mileage based maintenance process of my vehicle. I had receive 2023 Chevrolet Malibu. The service manager was informative and knowledgeable about the mileage based maintenance process of my vehicle. I had received a recall for the rear backup camera and the service tech tested it and the camera failed the function test. I was informed that when the new backup camera that was ordered arrives they would contact me to bring my vehicle back for replacement. Koons Chevrolet in White Marsh is very competent and reliable with all my service needs! Thank you! More

by runjane Verified Customer Verified Customer

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The team at Koons Chevrolet white Marsh Service Center are Professional and fast. Pleasant experience. are Professional and fast. Pleasant experience. More

by kakjam33 Verified Customer Verified Customer

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It’s a pleasure taking my car in for service to Koons. It’s a friendly atmosphere and everyone is courteous and professional. The department is very clean and the waiting is clean comfortable. There’s pho It’s a friendly atmosphere and everyone is courteous and professional. The department is very clean and the waiting is clean comfortable. There’s phone adapters, WiFi and desk area while you are waiting. I have been bringing my cars here for service for over twenty years and will continue. More

by Exceptional Verified Customer Verified Customer

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Brandon was great, I got the exact model that got my attention on the showroom floor. attention on the showroom floor. More

by jcaldwelljr88 Verified Customer Verified Customer

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The Service advisors are always kind and thorough. Chris and Josh are the absolute best! Chris and Josh are the absolute best! More

by theadrid123 Verified Customer Verified Customer

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Great service department ! My Colorado truck needed 50 K maintenance done and 1 other issue that needed to be repaired . All work done well ! Thanks Koons Chevy My Colorado truck needed 50 K maintenance done and 1 other issue that needed to be repaired . All work done well ! Thanks Koons Chevy More

by gmhorstman Verified Customer Verified Customer

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They picked my car up fast and it was back fast no problem on this side problem on this side More

by ebonybaker36 Verified Customer Verified Customer

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They were very friendly and polite. They took care of my service quickly and efficiently, and let me know of any recommendations for additional service on my vehicle. They took care of my service quickly and efficiently, and let me know of any recommendations for additional service on my vehicle. More

by EMILYJHALEY Verified Customer Verified Customer

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