Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine

Shane Hacker | Page 3

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
75 Reviews
5.0

75 Reviews

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75 Reviews of Shane Hacker

January 13, 2025

Dealership Rating
Employee Rating

My experience was amazing and everything was clear. Dayton was very helpful regarding my options and he explained everything about the car that I purchased he is very patient. The financial office and More

by ALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Five Star Subaru of Grapevine responded

ALI, Your satisfaction is our top priority at Five Star Subaru, and we strive to provide every customer with a clear, transparent, and enjoyable car-buying experience. We are grateful for your positive feedback regarding Deyton and Scott. Don't hesitate to reach out to 817-438-1700 for advice about your new car. Congratulations! Thank you, David Cheney, General Sales Manager

January 10, 2025

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Employee Rating

Trustworthy reputable dealership. Professional and courteous salespeople. Would definitely recommend for a great carbuying experience.. More

by MACHALA.TIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2025

Five Star Subaru of Grapevine responded

Thank you, MACHALA.TIM, so much for your kind words and positive review! We are thrilled to hear that you had a positive car-buying experience at Five Star Subaru. We strive to provide all our customers with a professional visit, and we welcome your Subaru questions at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

December 31, 2024

Dealership Rating
Employee Rating

I can’t express enough how great my experience at Five Star Subaru was from the moment i spoke with James inim on the phone to the moment i drove my new Subaru off the lot. Employees are very friendly and More

by jwardb4550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, James Inim

Jan 01, 2025

Five Star Subaru of Grapevine responded

Congratulations, jward4550, on your new car from Five Star Subaru. James is focused on customer satisfaction, so it is great to hear you were well cared for. If you would like to revisit the features on your Subaru, stop by or call 817-438-1700. We want to make certain you fully enjoy your ride. Thank you, David Cheney, General Sales Manager

December 20, 2024

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Employee Rating

Great welcome, great care! I've just purchased a brand-new Subaru. I haven't experienced the service side yet. They helped me a lot to have the exact model and trim I like. Tha More

by AHMETMUFITSANER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2024

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, AHMETMUFITSANER! Thank you for recognizing your Five Star Subaru sales team. Our priority now is to help you fully enjoy your car. Stop by or call 817-438-1700 with technical or care questions. We are excited you are driving our favorite brand! Thanks again, David Cheney, General Sales Manager

December 14, 2024

Dealership Rating
Employee Rating

The purchase of the car was simple and straightforward. No pressure, no gimmicks, and exactly as advertised. Everything was explained, and simple to understand. Tobias, my salesman was pleasantly helpful a More

by JDGW1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi

Dec 15, 2024

Five Star Subaru of Grapevine responded

JDGW1960, Thank you so much for shopping at Five Star Subaru. Tobias and our staff remain available at 817-438-1700. Should you need our vehicle advice, we are here to help. Congratulations on your purchase! Best regards, David Cheney, General Sales Manager

December 11, 2024

Dealership Rating
Employee Rating

Super easy transaction. Second car I’ve bought from you all. Very happy with my decision. More

by DUNCANMILLS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews

Dec 12, 2024

Five Star Subaru of Grapevine responded

DUNCANMILLS, We're thrilled to hear that you were satisfied with your experience and purchase. Thank you for your loyalty to Five Star Subaru. We look forward to hearing from you again at 817-438-1700. Enjoy your new ride! Best regards, David Cheney, General Sales Manager

December 10, 2024

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Employee Rating

Couldn’t ask for a better purchase experience, and Hayden has gone above and beyond for me for both my STI and my Crosstrek purchased here. There’s a reason I’ve traveled over 500 miles to purchase from Five More

by BLCYRUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Five Star Subaru of Grapevine responded

BLCYRUS, Thank you for your kind words and recognition of Hayden We’re thrilled to hear that your experience was worth of a lenghty drive to Five Star Subaru.Our team strives to provide exceptional customer service, and we’re honored you shopped with us. Call 817-438-1700 for advice any time. We look forward to serving you again in the future! Safe travels, David Cheney, General Sales Manager

December 05, 2024

Dealership Rating
Employee Rating

It was a no hazzle experience, was able to negotiate over phone and txt, they kept all paper ready to sign. Great experience. More

by JAINATAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Tobias Awoniyi

Dec 05, 2024

Five Star Subaru of Grapevine responded

JAINATAN, Thank you for shopping at Five Star Subaru! We do our best to make car shopping easy. Should you have questions about your new car, please reach your sales team at 817-438-1700. We are focused on your complete satisfaction. Best regards, David Cheney, General Sales Manager

November 24, 2024

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Employee Rating

The service was excellent. This was one of the easiest car buying experiences I’ve had! More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon

Nov 25, 2024

Five Star Subaru of Grapevine responded

Congratulations, K! At Five Star Subaru, we are focused on smooth transactions and we are happy to hear your shopping experience went so well. Reach Shane, Doug, or me at 817-438-1700. We continue to be here to help you with vehicle questions. Enjoy your ride! Best regards, David Cheney, General Sales Manager

November 22, 2024

Dealership Rating
Employee Rating

Easy, fast and pleasant Word Word Word Word Word Word Word Word Word Word Word More

by E_RINCONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Steve Lennon

Nov 23, 2024

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, E_RINCONES! Your satisfaction is our top priority, and we're grateful for your business. Let us know if you need our vehicle advice at 817-438-1700. Customer satisfaction remains a priority. Enjoy your ride! Take care, David Cheney, General Sales Manager

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