Shane Marmolejo | Page 3

Capital Toyota, Inc. responded

Thank you for sharing such meaningful feedback. We’re truly glad to hear Shane made your car-buying experience comfortable, honest, and pressure-free. Helping guests navigate important transitions and find solutions that fit their situation is something we take great pride in. We appreciate you trusting Capital Toyota during this time and look forward to being here for you moving forward.

Capital Toyota, Inc. responded

Thank you, Veekay, for sharing your experience with us. We’re glad to hear our sales team was friendly and helpful as you searched for the right vehicle. We truly appreciate you choosing Capital Toyota and look forward to assisting you again.

Capital Toyota, Inc. responded

Thank you so much for the kind words and recommendation! We’re glad to hear you had an excellent, professional, and courteous experience with our team at Capital Toyota. Your trust means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Capital Toyota, Inc. responded

Kristen, Thank you so much for sharing your experience! Buying your first vehicle is a big moment, and we’re truly honored you chose Capital Toyota to be part of it. Shane, Chandler, and Curry will be so grateful to hear that their understanding and kindness helped make what could have been a stressful situation feel easier and more comfortable. We appreciate your trust and your recommendation, and we’re always here for you as you enjoy your new vehicle. Welcome to the Capital Toyota family!

Capital Toyota, Inc. responded

Thank you for sharing your feedback! We appreciate you recognizing Shane’s positive attitude and disposition. He’s a valued member of our team, and we’re committed to supporting his continued growth and development. Thank you for choosing Capital Toyota and for taking the time to share your experience with us.

Capital Toyota, Inc. responded

Thank you so much for the kind feedback! We’re glad to hear our team was easy to work with, helpful, and responsive both during and after delivery. Taking care of our guests every step of the way is important to us. We truly appreciate you choosing Capital Toyota and look forward to helping you again anytime you need us!

Capital Toyota, Inc. responded

Thank you so much for sharing your experience and for choosing Capital Toyota. We’re glad to hear Shane’s product knowledge helped make your decision easy, and that Curry and Chandler made the financing process smooth and painless. Your recommendation truly means a lot to our team. We appreciate your trust and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you so much for the kind words! We’re truly grateful for your recommendation and thrilled to hear that you experienced wonderful service across the board. It means the world to our team to know we made a positive impact, and we look forward to welcoming you back anytime you need us.

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with us. We’re truly sorry for the frustration you went through during your purchase process—that’s not the experience we want for any guest, and we understand how disappointing that must have felt. At the same time, we’re incredibly grateful you took the time to recognize Bradley H. and Chandler. Hearing how Bradley showed empathy, listened, and worked hard to make things right means a great deal to us, and we’re thankful to have team members who care so deeply about our guests. Your feedback matters, and it helps us grow and do better. We’d truly appreciate the opportunity to connect with you directly and ensure your concerns are fully addressed. Thank you again for your honesty and for giving us the chance to improve.

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Curry, Chandler, and Shane took such great care of you and helped make the car-buying process smooth and comfortable. Their teamwork and dedication to guiding our guests with care truly means a lot to us. We sincerely appreciate you choosing Capital Toyota and look forward to being here for you whenever you need us next. Enjoy your new ride and safe travels!