Shane Murphy
Shane Murphy at Regal Lakeland

Shane Murphy

Pre-owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.2
39 Reviews
4.2

39 Reviews

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39 Reviews of Shane Murphy

October 24, 2025

Dealership Rating
Employee Rating

Agent never fulfilled his promises, did not do nothing his promises before the sales, I wouldn’t recommend him to anyone. More

by jay1indy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 27, 2025

Regal Lakeland responded

We’re very sorry to hear about your experience and that your expectations weren’t met. This isn’t the level of service we strive to provide, and we take your feedback seriously. We’d like the chance to learn more about what happened and address your concerns directly. Please feel free to reach out to us directly so we can discuss your experience further. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

September 16, 2025

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Employee Rating

Chris and Shane seemed nice. The negotiation process with the manager was not the best experience. More

by lcitriglia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2025

Regal Lakeland responded

We're glad to hear that Chris and Shane made a positive impression. We’re sorry to hear that the negotiation process didn’t meet your expectations. Your experience matters to us, and we’ll use your input to improve how we support our customers during every step of the process.

July 11, 2025

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Employee Rating

I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! More

by dickiesharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Roussos

Jul 21, 2025

Regal Lakeland responded

We are so grateful for your 5-star review. Thanks for sharing with us and the community.

November 10, 2024

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Employee Rating

The dealership was well cleaned and the salesman was very nice. Overall it was a nice experience. More

by tyreaprince79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Selena Green was an absolute delight to work with. Mr. Peter is well knowledgeable and have outstanding people skills.

Nov 12, 2024

Regal Lakeland responded

Thank you!

June 08, 2024

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Employee Rating

Shame was most helpful and prompt at all times. His efficiency and inviting approach is the single reason that we decided to proceed with this purchase rather than two other vehicles about which w More

by mckaincw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 10, 2024

Regal Lakeland responded

Thank you for the 5-star review.

May 22, 2024

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Employee Rating

Loved the way my small family was treated with respect and concern here, Shane went out of his way to make sure we got the most perfect car for our baby, I’m forever grateful for the hospitality and patie More

by nathanielkinnett128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly

May 28, 2024

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

May 04, 2024

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Employee Rating

I like the service thatSelina Green give she always go over and above to help More

by irene.mulkey68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Bryant

May 09, 2024

Regal Lakeland responded

Thank you.

October 07, 2023

Dealership Rating
Employee Rating

Great dealership to buy from. . They took care of any concerns that we had . Would definitely recommend More

by joe@plumbtechco.com
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gregg Baldwin , Kyle Clos

Oct 16, 2023

Regal Lakeland responded

Our team enjoys doing what they do because of customers like you. We can’t thank you enough for taking the time to share your feedback with us.

April 23, 2023

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Employee Rating

Everyone there was amazing. Loved Carlos and Pete made us feel very at ease about our purchase. More

by ncard82000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2023

Regal Lakeland responded

Thank you for trusting us to help you with your new purchase.

March 20, 2023

Dealership Rating
Employee Rating

Everyone was friendly and helpful. I do not have the best credit score but they hinted until they found me a provider. More

by Cfayham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris "Boz" Boswell, Doug Maynard, Sulie Vargas , Not sure who all I worked with but everyone was very helpful.

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