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Shane Murphy

Overview Reviews (52)

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Shane Murphy

Shane Murphy | Page 2

Pre-owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6

52 Reviews

Overview Reviews (52)

4.6

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Shane Murphy

May 14, 2026

Dealership Rating

Employee Rating

they listened to all of our needs and kept the payment low enough for us to be able to afford it low enough for us to be able to afford it More

by christeeanne74

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Murphy

May 19, 2026 -

Regal Lakeland responded

Thank you so much for taking the time to review us.

April 29, 2026

Dealership Rating

Employee Rating

Shane was very helpful and communicative The process from test drive to signature on paper was painless. Shane even arranged to deliver the vehicle the next day. test drive to signature on paper was painless. Shane even arranged to deliver the vehicle the next day. More

by aewmurdock

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Murphy

May 19, 2026 -

Regal Lakeland responded

Thanks so much for sharing your experience with us.

December 03, 2025

Dealership Rating

Employee Rating

Great response to internet request work deal out without having to visit dealer recommend them highly having to visit dealer recommend them highly More

by wjwet

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gregg Baldwin

Dec 04, 2025 -

Regal Lakeland responded

Thank you!

October 24, 2025

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Employee Rating

Agent never fulfilled his promises, did not do nothing his promises before the sales, I wouldn’t recommend him to anyone. his promises before the sales, I wouldn’t recommend him to anyone. More

by jay1indy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Oct 27, 2025 -

Regal Lakeland responded

We’re very sorry to hear about your experience and that your expectations weren’t met. This isn’t the level of service we strive to provide, and we take your feedback seriously. We’d like the chance to learn more about what happened and address your concerns directly. Please feel free to reach out to us directly so we can discuss your experience further. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

September 16, 2025

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Employee Rating

Chris and Shane seemed nice. The negotiation process with the manager was not the best experience. The negotiation process with the manager was not the best experience. More

by lcitriglia

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Chris "Boz" Boswell , Christopher Charlot

Sep 16, 2025 -

Regal Lakeland responded

We're glad to hear that Chris and Shane made a positive impression. We’re sorry to hear that the negotiation process didn’t meet your expectations. Your experience matters to us, and we’ll use your input to improve how we support our customers during every step of the process.

July 11, 2025

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I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! sure that I got the best deal and the best servic…in which I did! More

by dickiesharon

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pete Roussos

Jul 21, 2025 -

Regal Lakeland responded

We are so grateful for your 5-star review. Thanks for sharing with us and the community.

November 10, 2024

Dealership Rating

Employee Rating

The dealership was well cleaned and the salesman was very nice. Overall it was a nice experience. nice. Overall it was a nice experience. More

by tyreaprince79

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Selena Green was an absolute delight to work with. Mr. Peter is well knowledgeable and have outstanding people skills.

Nov 12, 2024 -

Regal Lakeland responded

Thank you!

June 08, 2024

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Employee Rating

Shame was most helpful and prompt at all times. His efficiency and inviting approach is the single reason that we decided to proceed with this purchase rather than two other vehicles about which w His efficiency and inviting approach is the single reason that we decided to proceed with this purchase rather than two other vehicles about which we we negotiating with other sellers. More

by mckaincw

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Jun 10, 2024 -

Regal Lakeland responded

Thank you for the 5-star review.

May 22, 2024

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Employee Rating

Loved the way my small family was treated with respect and concern here, Shane went out of his way to make sure we got the most perfect car for our baby, I’m forever grateful for the hospitality and patie and concern here, Shane went out of his way to make sure we got the most perfect car for our baby, I’m forever grateful for the hospitality and patience from him and the team! More

by nathanielkinnett128

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly

May 28, 2024 -

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

May 04, 2024

Dealership Rating

Employee Rating

I like the service thatSelina Green give she always go over and above to help over and above to help More

by irene.mulkey68

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Bryant

May 09, 2024 -

Regal Lakeland responded

Thank you.