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Shane Murphy
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Shane Murphy | Page 2
Pre-owned Sales Specialist
Regal Lakeland
2615 Lakeland Hills Blvd
Lakeland, FL 33805
32 Reviews
32 Reviews
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32 Reviews of Shane Murphy
August 31, 2021
Bought nv200, less than 24 hours, car died. Lost 75% of my inventory in truck. Now car stuck in lake Mary. So much for 30 point inspection I paid for. Never had a car last only 12 hours. my inventory in truck. Now car stuck in lake Mary. So much for 30 point inspection I paid for. Never had a car last only 12 hours. More
by Jasoncline222
Verified CustomerOther Employees Tagged: Robert Holly
Helpful 
August 12, 2021
Shane in used cars was very honest in his interactions with us. We feel like we got a good deal on a very good used car. with us. We feel like we got a good deal on a very good used car. More
by MPotts
Other Employees Tagged: Doug "the guy in the hat"
May 17, 2021
Our experience with the entire staff from the moment we arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal More
by Daluzbet
Other Employees Tagged: Cris Aviso , Eric Allen
May 07, 2021
Ron was very polite, knowledgeable and very informative throughout the purchase process. He answered our questions and made us feel that our concerns were important. throughout the purchase process. He answered our questions and made us feel that our concerns were important. More
by slilly5001
Other Employees Tagged: Ronny Reshedul
April 30, 2021
Rone was amazing with helping me pick out the perfect first car! He gave a ton of information and was super patient with all of the questions I could come up with. Highly recommend!!! first car! He gave a ton of information and was super patient with all of the questions I could come up with. Highly recommend!!! More
by brennap15
Other Employees Tagged: Ronny Reshedul
April 28, 2021
I purchased a pre-owned vehicle from Regal Lakeland. During the purchase process, I received great customer services from Shane. HOWEVER, after the purchase I had an issue with finance and was put off m During the purchase process, I received great customer services from Shane. HOWEVER, after the purchase I had an issue with finance and was put off multiples times by the finance manager. I emailed back and forth with the finance manager who unfortunately had many excuses why it took so long to get back to me. I do understand that daily duties get in the way, but this was unacceptable. It took emailing back and forth for three weeks to get an answer that was not satisfactory. I emailed his supervisor twice and NEVER even got a response! Too bad the great customer service was only to sell a vehicle, but was no where to be found after my purchase. Totally bummed to share this bad experience. More
by mariapadilla2207
Other Employees Tagged: Eric Allen
April 24, 2021
Very friendly staff they got us the best deal on the truck we wanted we couldn’t have asked for a better experience all around. truck we wanted we couldn’t have asked for a better experience all around. More
by Darylthompson88
Other Employees Tagged: Doug "the guy in the hat", Robert Holly , Eric Allen
April 06, 2021
My wife and I are disappointed. This weekend we picked up a 2010 buick Lucerne with only 62k miles on it. The vehicle has $1600 dollars worth of repairs, unfortunately it is was an as:is sale but we were tol a 2010 buick Lucerne with only 62k miles on it. The vehicle has $1600 dollars worth of repairs, unfortunately it is was an as:is sale but we were told by Shane that each car is inspected and looked at for issues. Obviously that is inaccurate. We did not expect a perfect car with this vehicle being 11 years old BUT $1600 in repairs is excessive. We would never return to this dealership. More
by grivera_81
March 31, 2021
I was very pleased with the service and the manager’s at Regal. Shane Murphy went out of his way to make my deal with my car happen. I would send anyone that is buying a car to you. Thank you again for fri Regal. Shane Murphy went out of his way to make my deal with my car happen. I would send anyone that is buying a car to you. Thank you again for friendly service More
by bossbeatty30
Other Employees Tagged: Doug "the guy in the hat", Robert Holly , Eric Allen
March 30, 2021
The folks at Regal are great people to deal with in my opinion. I did the search on line, found exactly what I have looking for. Drove to the dealership, test drove the vehicle. Thought about it for a wee opinion. I did the search on line, found exactly what I have looking for. Drove to the dealership, test drove the vehicle. Thought about it for a week put a deposit down a week later "glad I did" went back to the dealership made the purchase on a Saturday and they delivered it to my home on Monday an hour and a half away for no charge. Great Sales team, couldn't be easier. More
by mclaughlinrobert
Other Employees Tagged: Robert Holly , Eric Allen
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