Shane Murphy | Page 4

Our experience with the entire staff from the moment we arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal More

by Daluzbet Verified Customer Verified Customer

Print

Ron was very polite, knowledgeable and very informative throughout the purchase process. He answered our questions and made us feel that our concerns were important. throughout the purchase process. He answered our questions and made us feel that our concerns were important. More

Print

Rone was amazing with helping me pick out the perfect first car! He gave a ton of information and was super patient with all of the questions I could come up with. Highly recommend!!! first car! He gave a ton of information and was super patient with all of the questions I could come up with. Highly recommend!!! More

Print

I purchased a pre-owned vehicle from Regal Lakeland. During the purchase process, I received great customer services from Shane. HOWEVER, after the purchase I had an issue with finance and was put off m During the purchase process, I received great customer services from Shane. HOWEVER, after the purchase I had an issue with finance and was put off multiples times by the finance manager. I emailed back and forth with the finance manager who unfortunately had many excuses why it took so long to get back to me. I do understand that daily duties get in the way, but this was unacceptable. It took emailing back and forth for three weeks to get an answer that was not satisfactory. I emailed his supervisor twice and NEVER even got a response! Too bad the great customer service was only to sell a vehicle, but was no where to be found after my purchase. Totally bummed to share this bad experience. More

Print

Very friendly staff they got us the best deal on the truck we wanted we couldn’t have asked for a better experience all around. truck we wanted we couldn’t have asked for a better experience all around. More

Print

My wife and I are disappointed. This weekend we picked up a 2010 buick Lucerne with only 62k miles on it. The vehicle has $1600 dollars worth of repairs, unfortunately it is was an as:is sale but we were tol a 2010 buick Lucerne with only 62k miles on it. The vehicle has $1600 dollars worth of repairs, unfortunately it is was an as:is sale but we were told by Shane that each car is inspected and looked at for issues. Obviously that is inaccurate. We did not expect a perfect car with this vehicle being 11 years old BUT $1600 in repairs is excessive. We would never return to this dealership. More

by grivera_81 Verified Customer Verified Customer

Print

I was very pleased with the service and the manager’s at Regal. Shane Murphy went out of his way to make my deal with my car happen. I would send anyone that is buying a car to you. Thank you again for fri Regal. Shane Murphy went out of his way to make my deal with my car happen. I would send anyone that is buying a car to you. Thank you again for friendly service More

by bossbeatty30 Verified Customer Verified Customer

Print

The folks at Regal are great people to deal with in my opinion. I did the search on line, found exactly what I have looking for. Drove to the dealership, test drove the vehicle. Thought about it for a wee opinion. I did the search on line, found exactly what I have looking for. Drove to the dealership, test drove the vehicle. Thought about it for a week put a deposit down a week later "glad I did" went back to the dealership made the purchase on a Saturday and they delivered it to my home on Monday an hour and a half away for no charge. Great Sales team, couldn't be easier. More

by mclaughlinrobert Verified Customer Verified Customer

Print

We live in St. Cloud so our trip to Regal is over an hour and a half away, but it was well worth the drive. Everyone at Regal went above and beyond to help us with our purchase. Thank you Shane and Eric, you and a half away, but it was well worth the drive. Everyone at Regal went above and beyond to help us with our purchase. Thank you Shane and Eric, you guys are the best! More

by Jim.b.mccullough Verified Customer Verified Customer

Print

This review is for Kristen (I believe that’s her name), Dominique, Shane, James, and Rob. From start to finish, they were completely helpful. The day prior to purchasing my car, I spent an entire day searc Dominique, Shane, James, and Rob. From start to finish, they were completely helpful. The day prior to purchasing my car, I spent an entire day searching for a vehicle with no luck. I called Regal the next morning regarding a Highlander they had on their lot and told them about my stressful experience trying to find this vehicle. Dominique sent me to Shane who I spoke with on and off all day. Shane went out to the car and sent me updated pictures of the inside and outside of the car and did a complete walk around of the car for me. I told him I wanted his honest, non sales rep opinion and he did not disappoint. I live 2 and a half hours away and they made sure the drive was worth my time. When I got there, Shane had it completely detailed and out front for me to test drive and look at myself. I loved it immediately and went in to sign the papers with James. James was informative and fun to work with. After everything was signed, Shane had it ready with a full tank of gas. I could not be more pleased with the service they provided. Thank you to everyone at Regal and a special thank you to Shane and James! More

Print