Shane Murphy | Page 3

The salesman, sales mgr and finance rep were really nice and I walked away with a new used car! and I walked away with a new used car! More

by jlabbott1999 Verified Customer Verified Customer

Report | Print

Bought nv200, less than 24 hours, car died. Lost 75% of my inventory in truck. Now car stuck in lake Mary. So much for 30 point inspection I paid for. Never had a car last only 12 hours. my inventory in truck. Now car stuck in lake Mary. So much for 30 point inspection I paid for. Never had a car last only 12 hours. More

by Jasoncline222 Verified Customer Verified Customer

Report | Print

Very friendly and help from sales to the service department. Shane was very helpful but never to pushy with either myself or my son. Very much appreciated his kindness. department. Shane was very helpful but never to pushy with either myself or my son. Very much appreciated his kindness. More

by chelleconnell Verified Customer Verified Customer

Report | Print

Shane in used cars was very honest in his interactions with us. We feel like we got a good deal on a very good used car. with us. We feel like we got a good deal on a very good used car. More

by MPotts Verified Customer Verified Customer

Report | Print

Our experience with the entire staff from the moment we arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal More

by Daluzbet Verified Customer Verified Customer

Report | Print

Ron was very polite, knowledgeable and very informative throughout the purchase process. He answered our questions and made us feel that our concerns were important. throughout the purchase process. He answered our questions and made us feel that our concerns were important. More

Report | Print

Rone was amazing with helping me pick out the perfect first car! He gave a ton of information and was super patient with all of the questions I could come up with. Highly recommend!!! first car! He gave a ton of information and was super patient with all of the questions I could come up with. Highly recommend!!! More

Report | Print

I purchased a pre-owned vehicle from Regal Lakeland. During the purchase process, I received great customer services from Shane. HOWEVER, after the purchase I had an issue with finance and was put off m During the purchase process, I received great customer services from Shane. HOWEVER, after the purchase I had an issue with finance and was put off multiples times by the finance manager. I emailed back and forth with the finance manager who unfortunately had many excuses why it took so long to get back to me. I do understand that daily duties get in the way, but this was unacceptable. It took emailing back and forth for three weeks to get an answer that was not satisfactory. I emailed his supervisor twice and NEVER even got a response! Too bad the great customer service was only to sell a vehicle, but was no where to be found after my purchase. Totally bummed to share this bad experience. More

Report | Print

Very friendly staff they got us the best deal on the truck we wanted we couldn’t have asked for a better experience all around. truck we wanted we couldn’t have asked for a better experience all around. More

Report | Print

My wife and I are disappointed. This weekend we picked up a 2010 buick Lucerne with only 62k miles on it. The vehicle has $1600 dollars worth of repairs, unfortunately it is was an as:is sale but we were tol a 2010 buick Lucerne with only 62k miles on it. The vehicle has $1600 dollars worth of repairs, unfortunately it is was an as:is sale but we were told by Shane that each car is inspected and looked at for issues. Obviously that is inaccurate. We did not expect a perfect car with this vehicle being 11 years old BUT $1600 in repairs is excessive. We would never return to this dealership. More

by grivera_81 Verified Customer Verified Customer

Report | Print