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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

5.0
33 Reviews
5.0

33 Reviews

Write a Review

33 Reviews of Shane Ralston

October 13, 2025

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Employee Rating

Starting 2020, this place has become my dealership of choice. Service is great! Staff are amazing. More

by Johnkarl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 13, 2025

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 13, 2025

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Employee Rating

I think they “over-torqued” a bolt on my care then wanted to charge me for it. More

by zdavis039719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2025

McLarty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 09, 2025

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Very courteous and professional. The service manager is always willing to explain and is not impatient. Neither is there ever a "hard sell" approach to service options. Also, the ser More

by LJMANGIAMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rios

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Oct 09, 2025

McLarty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McLarty Honda, we look forward to having you as a valued customer for many years to come!

October 09, 2025

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Employee Rating

My service experience with McClarty Honda was awesome. I was in and out in an hour. Keep up the good work McClarty More

by JoJo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

McLarty Honda responded

Thanks for sharing your thoughts about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

October 08, 2025

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Great service! Needed a lot of work on my car and the work was done in a timely manner. More

by LAMARC.TRASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

McLarty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McLarty Honda. We look forward to having you as one of our valued customers for many more years to come!

October 07, 2025

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Employee Rating

Service drive is clean and service team are there to ready to assist as I drove up. More

by PCHEA164
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

McLarty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2025

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Employee Rating

Mr. Rios was very professional, kind, and helpful. I will definitely request him again. Always available and angered my calls. Honda ‘s are very reliable and well made cars More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

McLarty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McLarty Honda!

October 05, 2025

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Employee Rating

I appreciate: Friendly service staff. Decaf coffee, snacks, pleasant waiting area. Great courtesy car service. More

by M3HARP012300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Valenzuela

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Oct 05, 2025

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 03, 2025

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Employee Rating

My leak was taken care of and I was given a car to borrow until the parts to seal the leak came in the next day. I did mention I had a rattling driver’s side window. I don’t think they remembered to address More

by Mrs. Heulitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

McLarty Honda responded

Thanks for sharing your thoughts about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

October 01, 2025

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Employee Rating

They got us in the same morning I reached out! It was a good experience. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

McLarty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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