Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 11

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
205 Reviews
4.7

205 Reviews

Write a Review

205 Reviews of Shane Ralston

April 11, 2026

Dealership Rating
Employee Rating

Service is okay not great. Bring it there for certain things because I have a Honda but try not to More

by meaghan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2026

McLarty Honda responded

Meaghan, we're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

April 09, 2026

Dealership Rating
Employee Rating

The staff are professional and efficient. I will definitely be returning for future service as needed. More

by courtneyscott1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

McLarty Honda responded

Thank you for noting our team’s professional and efficient service on your Honda CR-V. Shane appreciates your feedback and looks forward to helping you again for any future service.

April 09, 2026

Dealership Rating
Employee Rating

As I was checking out, I asked my service advisor if there were any discounts available he told me no and I asked him was he sure he said yes. Afterwards, I looked online on the McLarty website and I fo More

by ssalaam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

McLarty Honda responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 03, 2026

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Employee Rating

Very good customer service and the wait time was shorter than I expected. They explained everything to me and my husband. More

by ROEGANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

McLarty Honda responded

We’re glad the wait for your Honda Accord service was shorter than expected and that Shane clearly explained every detail to you and your husband. Thank you for the five-star rating and for trusting our team.

April 01, 2026

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Service was exceptional! I was greeted immediately and my vehicle was worked in right away! More

by adjohnson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

McLarty Honda responded

Thanks for sharing how welcoming our team was and how quickly your Honda CR-V Hybrid was accommodated, Shane. We appreciate your 5-star rating. We look forward to assisting you with your next service.

March 31, 2026

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Employee Rating

The dealership has always been good with customer service!! They were able to get me in and out at a reasonable time. More

by dre870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

McLarty Honda responded

Thank you for sharing your thoughts on our service for your Honda Accord. It’s wonderful to hear Shane and our team could take care of everything and have you back on the road promptly. We look forward to helping you again.

March 30, 2026

Dealership Rating
Employee Rating

The service attitude is good, but the level of technical support still needs improvement overall More

by Lu Dai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueś Courtney

Mar 31, 2026

McLarty Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Lu, and hope to see you again soon!

March 29, 2026

Dealership Rating
Employee Rating

Great service department. Customer service rep very helpful and knowledgeable. Wait was not too long. More

by booze14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

McLarty Honda responded

Thank you for highlighting our service department. We’re happy Shane could assist you and that your wait was brief. If you need further help with your Honda, feel free to reach out.

March 28, 2026

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Employee Rating

Friendly, professional, efficient and extremely knowledgeable. Ensures the work is done right the first time More

by REBECAA-LIYNN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Rios and Chris Bentz

Mar 28, 2026

McLarty Honda responded

It’s great to hear our team’s friendly, professional, and efficient service met your expectations. Shane took pride in ensuring your Honda Accord was serviced right the first time. Thank you for trusting us with your vehicle.

March 27, 2026

Dealership Rating
Employee Rating

Always have a great experience with Honda Mcclarty ! You guys go above and beyond taking care of our needs on our Ridgeline and CRV ! Thanks so very much More

by CONNIEJKITCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

McLarty Honda responded

It’s wonderful to hear our team consistently meets your needs for both your Honda Ridgeline and CR-V. We appreciate you trusting us time and again and look forward to assisting you on your next visit.

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