Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 10

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
159 Reviews
4.7

159 Reviews

Write a Review

159 Reviews of Shane Ralston

February 21, 2026

Dealership Rating
Employee Rating

All was handled perfectly courtesy and salesperson was a joy to deal with and coved the whole SUV very pleased with the sale. Ann McCoy More

by groceryguru57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

McLarty Honda responded

We’re delighted our team offered courteous, attentive service and our salesperson made the process enjoyable. It’s great that we could walk you through every aspect of your Honda SUV. Thank you for sharing your positive experience.

February 21, 2026

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Employee Rating

Very prompt and polite sales floor, service also good. My only suggestion is that the service department is slow. More

by calberding1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

McLarty Honda responded

Your five-star rating and comments about our sales team’s promptness are appreciated. It’s great to know the service work on your Honda Civic Hybrid met your expectations. We’ll pass along your feedback on service timing to Shane and our team as we examine ways to improve.

February 19, 2026

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Employee Rating

Everyone was very nice and helpful in helping me find the best car for me and offered a fair deal. More

by CMWEBB0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Yielding, Steven Brooks , Derrick Anderson

Feb 19, 2026

McLarty Honda responded

It’s wonderful to know our team could make your car search so smooth. We’re glad they helped you find the ideal Honda at a fair price. Enjoy every drive in your new vehicle.

February 18, 2026

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My service advisor was friendly and kind. He brought my car around to me after the service. More

by zippy45
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 18, 2026

McLarty Honda responded

It’s great to know Shane provided such friendly and attentive service. We’re glad the process was convenient with your Honda CR-V and look forward to helping you again.

February 15, 2026

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Employee Rating

My experience with the dealership was very positive overall. The staff was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer my questions, e More

by msniketanash
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

Feb 16, 2026

McLarty Honda responded

Thank you for sharing your positive experience with our team while servicing your GMC Yukon. We’re glad the process was clear, smooth, and pressure-free. Shane and our team look forward to assisting you again and appreciate your recommendation.

February 15, 2026

Dealership Rating
Employee Rating

Sam was able to make an assessment and set up an appointment for me. Great job on the repairs and for honoring the warranty. More

by Kenna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam

Feb 15, 2026

McLarty Honda responded

We’re glad the assessment and appointment process went smoothly and that your Honda CR-V repair was completed with the warranty honored. Thank you for sharing your experience, and we look forward to assisting you again.

February 13, 2026

Dealership Rating
Employee Rating

Very good service and Cole made sure that I was kept informed on the status of my vehicle. The dealership was very clean and friendly people making sure that I was comfortable. More

by sbarden24
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

McLarty Honda responded

We enjoyed assisting with your Honda CR-V service. We’re happy the facility met your expectations for cleanliness and comfort. Shane and our team appreciate your kind words.

February 13, 2026

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Employee Rating

I had an appointment but when I came to drop it off they told me it wouldn't be that long. I appreciated that because it saved me another trip back to LR. More

by Tashia
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tanton

Feb 13, 2026

McLarty Honda responded

Thank you for the 5-star review and for trusting us with your Honda Accord. We’re glad Shane and our service team provided a quick turnaround so you avoided another trip. We look forward to serving you again.

February 11, 2026

Dealership Rating
Employee Rating

Service staff is always courteous and professional. Customer waiting area is comfortable and well stocked with refreshments. Maintenance is performed in a reasonable amount of time and I’ve never had i More

by jo_ann_white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

McLarty Honda responded

Thank you, Joann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McLarty Honda. We look forward to having you as one of our valued customers for many more years to come!

February 08, 2026

Dealership Rating
Employee Rating

The agent was nice but failed to tell me that I could get a tire balance that I requested, with the rotation for $35 also the service price was very high. More

by sandberg1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 09, 2026

McLarty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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