Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 13

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
159 Reviews
4.7

159 Reviews

Write a Review

159 Reviews of Shane Ralston

January 10, 2026

Dealership Rating
Employee Rating

Greeted, processed request all efficiently and in a friendly manner. He kept me informed periodically on the status and went over the inspection report in detail. More

by gmilburn5408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

McLarty Honda responded

Thanks for sharing your thoughts about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

January 09, 2026

Dealership Rating
Employee Rating

Cole Burroughs was very friendly, efficient, and professional. He is an asset to your service team. I am very particular about my cars and who services them. I was unsure about going to Little Rock More

by Mrs. Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Burroughs

Jan 09, 2026

McLarty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 08, 2026

Dealership Rating
Employee Rating

Staff is pleasant & professional; presents info for my decision.; wish you offered aSr citizens discount. More

by Allen Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

McLarty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2026

Dealership Rating
Employee Rating

They bend you over and give it to you raw on the interest rate I don't care if I didn't have to pay anything down its bunch of rip off type of stuff when you buy a truck for 20000 and have to pay fo More

by Bigrob7696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Frazier, Kevin Berry, Emil Pritchett , Keshawn Whaley

Jan 05, 2026

McLarty Honda responded

Thank you for your feedback. Financing terms—including interest rate, loan length, and total cost—are fully disclosed prior to purchase, and rates are set by the lender based on credit and term length, not the dealership. We’re happy to review the details or discuss other options if you’d like—please contact us directly.

December 07, 2025

Dealership Rating
Employee Rating

The dealership is wonderful. Always top-notch service and always an excellent new car inventory. The McLarty family, who owns the dealership, couldn’t be better. More

by LPDYSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2025

McLarty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2025

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Employee Rating

Great staff, Great facility, easy to do business with and just made our 5th purchase! More

by jessica_hghtwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2025

McLarty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McLarty Honda are glad to have you as a customer.

October 13, 2025

Dealership Rating
Employee Rating

I think they “over-torqued” a bolt on my care then wanted to charge me for it. More

by zdavis039719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2025

McLarty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 13, 2025

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Employee Rating

Starting 2020, this place has become my dealership of choice. Service is great! Staff are amazing. More

by Johnkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 09, 2025

Dealership Rating
Employee Rating

My service experience with McClarty Honda was awesome. I was in and out in an hour. Keep up the good work McClarty More

by JoJo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

McLarty Honda responded

Thanks for sharing your thoughts about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

October 09, 2025

Dealership Rating
Employee Rating

Very courteous and professional. The service manager is always willing to explain and is not impatient. Neither is there ever a "hard sell" approach to service options. Also, the ser More

by LJMANGIAMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rios

Oct 09, 2025

McLarty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McLarty Honda, we look forward to having you as a valued customer for many years to come!

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