Shane Ralston | Page 13

McLarty Honda responded

We’re delighted our team made your first oil change a pleasant experience and helped with your questions about your Honda CR-V’s features. We appreciate your positive feedback and look forward to serving you again.

McLarty Honda responded

It’s wonderful to hear Shane greeted you promptly and provided a pleasant, efficient experience. Thank you for trusting our service center with your Honda.

McLarty Honda responded

Thank you for sharing your experience with our service team. We’re glad the staff was polite and helpful, and that you could comfortably wait while your Honda CR-V was serviced quickly. Please feel free to reach out if there’s anything else we can do for you.

McLarty Honda responded

Thank you for noting how helpful Shane was and for recognizing our team’s friendly, prompt service. It’s great to hear your Honda received the care it needed. We look forward to assisting you again soon.

McLarty Honda responded

It's wonderful to hear Ramon provided service with understanding and respect. We appreciate you trusting us with your Honda service and sharing your positive experience. Please let us know if we can assist you again in the future.

McLarty Honda responded

Thank you for recognizing our service team’s courtesy and patience. We’re glad your Honda CR-V has received excellent care over the years. Shane and the rest of our department appreciate your continued loyalty.

McLarty Honda responded

Thank you for trusting us with your Honda Pilot. We’re glad our team has been helpful and informative for both sales and service. We look forward to assisting you again.

McLarty Honda responded

Thanks for highlighting our service manager’s friendly, attentive support for your Honda Accord Hybrid. It’s great to know they made sure you were well taken care of. We appreciate your five-star rating.

McLarty Honda responded

We’re grateful that Shane and our Honda service team have consistently delivered excellent service. Thank you for your 5-star rating. We look forward to assisting you again.

McLarty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.