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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

5.0
35 Reviews
5.0

35 Reviews

Write a Review

35 Reviews of Shane Ralston

December 07, 2025

Dealership Rating
Employee Rating

The dealership is wonderful. Always top-notch service and always an excellent new car inventory. The McLarty family, who owns the dealership, couldn’t be better. More

by LPDYSE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel, Steven Brooks, London Walker

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Dec 07, 2025

McLarty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2025

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Employee Rating

Great staff, Great facility, easy to do business with and just made our 5th purchase! More

by jessica_hghtwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Yielding, Steven Brooks, London Walker, Ed Harper, Emil Pritchett, Brooke McKnight

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Oct 24, 2025

McLarty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McLarty Honda are glad to have you as a customer.

October 13, 2025

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Starting 2020, this place has become my dealership of choice. Service is great! Staff are amazing. More

by Johnkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 13, 2025

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I think they “over-torqued” a bolt on my care then wanted to charge me for it. More

by zdavis039719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2025

McLarty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 09, 2025

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Employee Rating

Very courteous and professional. The service manager is always willing to explain and is not impatient. Neither is there ever a "hard sell" approach to service options. Also, the ser More

by LJMANGIAMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rios

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Oct 09, 2025

McLarty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McLarty Honda, we look forward to having you as a valued customer for many years to come!

October 09, 2025

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Employee Rating

My service experience with McClarty Honda was awesome. I was in and out in an hour. Keep up the good work McClarty More

by JoJo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

McLarty Honda responded

Thanks for sharing your thoughts about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

October 08, 2025

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Employee Rating

Great service! Needed a lot of work on my car and the work was done in a timely manner. More

by LAMARC.TRASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

McLarty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McLarty Honda. We look forward to having you as one of our valued customers for many more years to come!

October 07, 2025

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Employee Rating

Mr. Rios was very professional, kind, and helpful. I will definitely request him again. Always available and angered my calls. Honda ‘s are very reliable and well made cars More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

McLarty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McLarty Honda!

October 07, 2025

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Employee Rating

Service drive is clean and service team are there to ready to assist as I drove up. More

by PCHEA164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

McLarty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 05, 2025

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Employee Rating

I appreciate: Friendly service staff. Decaf coffee, snacks, pleasant waiting area. Great courtesy car service. More

by M3HARP012300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Valenzuela

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Oct 05, 2025

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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