I had over $400.
00 of services completed. When I got home I had coupons from McLarty in my mailbox for some of the services I had done. I texted the service agent who
00 of services completed. When I got home I had coupons from McLarty in my mailbox for some of the services I had done. I texted the service agent who assisted me and asked if he could apply any of the coupons to my total. I got no response. I got another text from the service manager and texted him about the possibility of applying the coupons. I got no response.
I bought my car at the dealership and have had all my maintenance done there. I will not be going back. I’m in the customer service business and expect professional assistance and did not receive it.
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by amysinks
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cole
May 28, 2026 -
McLarty Honda responded
I’m sorry for the lack of response you received—that’s not the level of service we expect. We understand your concern regarding the coupons and appreciate you bringing it to our attention.
Our Service Manager will be reaching out to you shortly to review your visit and work toward a resolution.
Thank you for your continued business—we value the opportunity to make this right.
Great, they inform me of what service needs, they give me
the option to decline which I do not because I trust them completely I have always take my Honda’s to them and will always do so I have a 2008 Honda
the option to decline which I do not because I trust them completely I have always take my Honda’s to them and will always do so I have a 2008 Honda element and a 2023 Honda ridgeline . Again I trust them completely
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by WALLACERF
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Wayne tech and Juan service advisor
May 27, 2026 -
McLarty Honda responded
It’s wonderful to hear our team keeps you informed and that you trust us with your Hondas. Shane appreciates your ongoing loyalty and looks forward to helping you again on your next visit.
Good customer service and professional.
I appreciate that they were able to highlight the information to give to my warranty company.
I appreciate that they were able to highlight the information to give to my warranty company.
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by Aisha _coleman99
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2026 -
McLarty Honda responded
Thank you for sharing your experience. We’re glad our team highlighted the information for your warranty company. Please let us know if you need any further assistance with your Honda.
Excellent service, knowledgeable and friendly.
Have taken care of my vehicles for iver 30 years.
Have taken care of my vehicles for iver 30 years.
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by Bgbender01
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2026 -
McLarty Honda responded
Your loyalty over the past 30 years means a great deal to us. We’re delighted that Shane and our team provided knowledgeable and friendly service for your Honda CR-V.
I called Samuel on a Friday afternoon on a holiday
weekend desperately wondering what to do with an emergency situation of the wheelchair van, the only transportation possible for my husband. Samuel
weekend desperately wondering what to do with an emergency situation of the wheelchair van, the only transportation possible for my husband. Samuel said to bring the van in and VOILA, just like that, my heart rate and blood pressure lowered. It took a little over an hour and then I was on the road again.
THANK YOU
SAMUEL
For your outstanding kindness and professionalism.
I highly recommend McClarty Honda for all of your Honda needs
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by SPEECHMATTERS
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2026 -
McLarty Honda responded
We’re relieved that our service team could quickly address your Honda Odyssey’s emergency and have you back on the road in just over an hour. Your kind words about our professionalism mean a great deal. Thank you for recommending us and trusting us with your Honda needs.
Professional service.
Needs are always taken care of there. Exceptional service as well as timely service.
Needs are always taken care of there. Exceptional service as well as timely service.
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by malone.tara1
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
McLarty Honda responded
It’s great to hear your Honda Accord received the professional, timely care you expect. Shane is grateful for your positive feedback on our service. We welcome the chance to support your Accord’s maintenance in the future.
Professional service with the classic customer service
excellence that I've grown ust to when feeling with Mclarty Honda Little Rock
excellence that I've grown ust to when feeling with Mclarty Honda Little Rock
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by CLIFF.CHEATW00D01
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
McLarty Honda responded
We appreciate you highlighting the professional approach and genuine care from our service team. It’s encouraging to hear we uphold the level you expect for your Honda. We look forward to assisting you again soon.
I am very happy with the service received and convenience
provided at the little rock dealership
provided at the little rock dealership
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by Lance
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
McLarty Honda responded
Thank you for trusting us with your Honda Ridgeline service. Shane and the team are pleased you found our service convenient and satisfying. We look forward to welcoming you back.
Samuel Rios provided excellent customer service.
The best I have received at any Honda Dealership.
Five Stars! ⭐️⭐️⭐️⭐️⭐️
The best I have received at any Honda Dealership.
Five Stars! ⭐️⭐️⭐️⭐️⭐️
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by cajhunrod
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Samuel Rios ⭐️⭐️⭐️⭐️⭐️
May 21, 2026 -
McLarty Honda responded
We’re thrilled you received outstanding service. It’s wonderful to know your Honda Fit was well taken care of. Thank you for the five-star rating.
It was great.
I'm always in good hands when dealing with anyone from McLarty Honda. From maintenance to purchasing, McLarty Honda is always the best place to be.
I'm always in good hands when dealing with anyone from McLarty Honda. From maintenance to purchasing, McLarty Honda is always the best place to be.
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by trionajohnson
Verified Customer
Verified Customer
May 21, 2026 -
McLarty Honda responded
Thank you for the five-star review. It’s rewarding to hear that our team provides the dependable support you expect, whether you’re here for maintenance or purchasing your Honda Civic. We appreciate your trust and look forward to assisting you with your next visit.
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